Tutorial: Bell Giga Hub: Bridge Mode Setup, PPPOE Configuration with pfSense, and Essential Tips

Подписаться 698

Просмотров 8 тыс.

50% 1

Happy New Year!
There was a mistake in the original upload of my video. I've addressed the issue and re-uploaded the corrected version.
In this tutorial, you will learn how to set the Bell Hub 3000, 4000, and the Giga Hub to bridge mode. We will also cover how to obtain PPPOE credentials and how to configure the pfSense WAN interface with these PPPOE credentials. Additionally, I will cover other small yet important details.
0:00 - Introduction
0:45 - Bridge Mode is Always On
1:35 - No Bypassing of Bell Giga Hub
3:24 - Reasons for Using Bridge Mode
6:13 - Contact Bell to Disable Hidden Wi-Fi Network for IPTV, if Needed!
7:45 - Reminder to Subscribe to the Channel!
8:04 - How to Factory Reset Bell Giga Hub for Best Practices
8:45 - Selecting the Right LAN/Ethernet Port on Bell Giga Hub
9:30 - Acquiring Web Interface Password for Bell Giga Hub
10:00 - Accessing the Bell Giga Hub Web Interface
11:15 - Acquiring Bell’s PPPOE Username
11:32 - Changing Bell’s PPPOE Password
13:13 - Alternative: Acquiring PPPOE Password from Bell Support
14:28 - Disabling Wi-Fi on Bell Giga Hub
16:54 - Disabling Additional Features on Bell Giga Hub
17:30 - Utilizing the Statistics Page for Troubleshooting
18:00 - Securing Your Bell Giga Hub by Changing Web Interface Password
18:20 - Find out What’s Connected to Bell Giga Hub
19:10 - Checking WAN Interface Status in pfSense
20:00 - Configuring PPPOE Credentials on pfSense WAN Interface
20:40 - Enabling IPv6 for PPPOE in pfSense
21:20 - Verifying PPPOE Configuration Effectiveness
22:42 - Importance of Not Altering the MTU
23:57 - How to Ping WAN Gateway IP from pfSense
26:29 - Outro

Наука

Опубликовано:

24 июл 2024

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист

Посмотреть позже

Комментарии : 64

@Tek4You- 6 месяцев назад

I made a mistake. Instead of compiling all the content into a single lengthy video, it would have been better to create smaller, more watchable clips, sort of like episodes in a playlist.

@sambl1720 5 месяцев назад

thank you very much for this video, it's been more than a year since I looked for a video to bypass the bell 4000 hub. I can finally use my unifi Dream Machine Pro

@Tek4You- 5 месяцев назад

You're welcome. What are your speedtest.net results, and which Bell package do you have? I'm curious if the CPU in your Dream Machine Pro is fast enough for PPPoE.

@sambl1720 5 месяцев назад

@@Tek4You- I have giga fiber and for the speed test 1,056 in Download and in uplode 797

@Tek4You- 4 месяца назад

You Gotta Pump Those Numbers Up, Those Are Rookie Numbers. Here are my numbers: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-1Z4sbUoAy5c.html 1056 Mbps, that's nice they're giving you extra overhead. But seriously, what's wrong with the upload? is the CPU being maxed out on your Dream Machine Pro, what was the CPU utilization when you were doing upload test? My other guess is that you conducted the speed test at a time when others in the neighborhood were also uploading, which can affect bandwidth. I've noticed that sometimes my 3000 Mbps drops to around 2500 Mbps after midnight.

@adrianrondon3940 6 месяцев назад

Great video. Thanks a lot

@Tek4You- 5 месяцев назад

You're Welcome.

@sgtsquiggs 3 месяца назад

Thanks for the instructional - I had found a lot of instructions for the DMZ route but I wasn't getting _anywhere_ near full speed using that method. PPPoE is seamless.

@joevznr 3 месяца назад

What router are you using?

@Tek4You- 3 месяца назад

You're Welcome. Yes, in this situation, PPPoE is a better option than using DMZ. Ideally, in the perfect world would prefer not to use PPPoE, because even this standard has its problems, especially when compared to simply obtaining a public routable IP address from ISP's DHCP server, similar to what Rogers does with their gateway units when they are put in bridge mode.

@bermshield 5 месяцев назад

After setting up PPoE, I'm not able to ping or access Bell's GigaHup UI from my PFsense LAN. Is there a special rule I need to configure in my PFsense? In other words, from your setup, are you able to access 192.168.2.1 from 192.168.1.100?

@karldaigle4072 5 месяцев назад

Good video dude. I see a lot of people using the pppoe with UniFi stuff and claiming that they have speed loss from it. Do you get the same speeds after the pfsense as you would if you were testing without it?

@Tek4You- 5 месяцев назад

Thanks Yes, I am achieving full bandwidth. The reason UniFi users might experience slower bandwidth is likely due to their systems having slower CPUs. I actually addressed this issue in a specific video, which you can view here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-jpdQ9cstvxU.html. Here's the speed test video meme ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-1Z4sbUoAy5c.html

@joevznr 3 месяца назад

Thank you for sharing the video. I've effectively configured my UniFi UDR (not UDM Non-Pro) with PPPOE. However, I'm encountering suboptimal performance, achieving only 600.21Mbps download and 427.07Mbps upload on my 1.5GB Fibe connection. Despite observing CPU utilization peaking at 41% and memory usage at 56%, I remain uncertain about additional measures to enhance throughput, aside from exploring the Advanced DMZ configuration. Very frustrating.

@Tek4You- 3 месяца назад

You're welcome. I briefly reviewed the specifications of your UniFi UDR, and it appears to be lacking, particularly in terms of the processor. Additionally, if I were you I would stay away from Ubiquiti when it comes to firewalls/routers. I recommend watching this video, which discusses the poor performance associated with PPPoE: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-jpdQ9cstvxU.html

@Arsenal64 3 месяца назад

What is the point to using this bridge mode? I’m using google mesh wifi system in my home. I have both my bell modem wifi and my mesh wifi working together. I have separated devices to manage wifi traffic as well between google wifi and bell modem.

@Tek4You- 3 месяца назад

One of the primary reasons for addressing this issue is to avoid double NAT, which it seems you are experiencing. You're incorrect; technically, they can't work together. Oof ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ye0xG_QUI0A.html it appears you have multiple Wi-Fi access points in your infrastructure, from various manufacturers, and they are undoubtedly causing interference. I bet your neighbors love you, not. Disable Wi-Fi on your Giga Hub and put it in bridge mode. Basically follow the instructions of this tutorial.

@LeMatt87n 2 месяца назад

I bypassed my bell modem and running Pfsense on a mini pc. Issue is I can’t stream video through the bell fibe tv app, I get an error. Any ideas?

@Tek4You- Месяц назад

Maybe it's because you bypassed Bell's Giga Hub instead of using it in bridge mode. I had no issue using Bell's Fibe TV app on my Android over my TP-Link business-class Wi-Fi access points, even casting it to my TVs. On top of that, the TVs are on a separate subnet from the Android phone. Update: Now that I think about it again, I don't believe that should be an issue.

@petermarchut3321 4 месяца назад

This was posted in January and it seems the UI is already changed. I cant find the modem password change link that you show. I guess ill have to call them

@Tek4You- 3 месяца назад

You might indeed need to call them. Typically, we receive the PPPoE credentials from the technician installing the service, so we don't bother calling. However, this is only possible if you're having a business package installed. When it was a residential technician, they often had no idea, and I ended up calling Bell to get the PPPoE credentials. My understanding is that Bell aims to simplify the installation process as much as possible for their technicians, primarily because the individuals they train are often not initially involved in IT. They aim to avoid mistakes, and I don't blame Bell for taking this approach. It's quite challenging to find people with the specific skills needed.

@mailboxcastro45 6 месяцев назад

If you change the PPPoE password on MyBell, does it automatically update the password on the Giga Hub, or do you need to update it manually? If so, how? thanks

@Xtoforas 6 месяцев назад

I had to change it on the gigahub as well

@AshurayaKING 5 месяцев назад

i switched from Bell to rogers and i forgot to ship the giga hub and they made me to pay the full price for the modem now i own the modem and my question is can i use bell modem as access point using rogers modem because bell has WIFI 6e on their modem?

@Tek4You- 5 месяцев назад

Yes, it is possible to use Bell's residential wireless gateway unit, the Giga Hub, as a Wi-Fi access point in conjunction with other routers. However, I would strongly recommend considering the return of the Giga Hub in favor of purchasing a business-class Wi-Fi access point, especially now that Wi-Fi 7 access points are available to the public. Could you share how much you had to pay Bell for this Giga Hub?

@EduardoSantanaSeverino Месяц назад

Thanks for the video, really good and informative content shared 👍. However, you never mentioned why's so bad idea to use advanced DMZ?

@Tek4You- 28 дней назад

There are a few reasons why it's a bad idea to configure DMZ on the Giga Hub. The pfSense WAN interface will still have a private IP address. Additionally, it still involves double NAT, depending on someone's definition.

@bermshield 5 месяцев назад

Thanks for the video. I have a question: after this PPPoE/bridge mode maneuver, what IP address will a laptop (I have kids in the house...) obtain if physically connected to an other Giga LAN port? Same public IP or an other private LAN?

@Tek4You- 5 месяцев назад

Your question is a little bit confusing, but it still makes a degree of sense. If you connect your laptop to any of the four one-gigabit-per-second Ethernet ports on the Giga Hub, the laptop will obtain a private Class C IP address within the range of 192.168.2.0/24 by the DHCP pool of the Giga Hub, provided you have not disabled or modified the DHCP server on the Giga Hub. Additionally, for technical reasons, you cannot have the same public IP address assigned to multiple routers. However, there are methods by which this can be achieved.

@bermshield 5 месяцев назад

You right, I was confused. It's all good now, works well, thanks again.

@Tek4You- 5 месяцев назад

No problem. If it were up to me, I would configure a separate network on my pfSense for my kids and implement a variety of filters to block different websites, services like Tor networks, and any other potentially harmful content to protect them. Additionally, I would log their activities. Even have time conditions. "You don't need to confess your sins to a priest anymore; just ask your IT admin. They've seen everything."

@Xtoforas 6 месяцев назад

How do you access your Bell Giga Hub modem after enabling PPPoE? I can no longer access 192.168.2.1 any longer.

@Tek4You- 5 месяцев назад

That question has already been addressed in the video concerning how to access the Giga Hub, including two examples, if I recall correctly. You should still be able to access the Giga Hub web interface even after the PPPoE client on pfSense has been enabled. Additionally, there could be many other reasons why you're unable to access it. It's possible that something was misconfigured, or the configuration on your pfSense box or Giga Hub might differ from mine. The issue could stem from a variety of factors.

@MatthewTabor8 3 дня назад

Thanks for being so responsive. I have a TP-Link omada setup with an ER605 VPN router. Wondering if I can set this up similarly?

@Tek4You- 2 дня назад

Yes, all gateway units support the PPPoE connection method. Even if you're not using pfSense, you should be able to set up a PPPoE connection on your gateway unit by following this tutorial.

@MatthewTabor8 2 дня назад

Thanks for your reply. Unfortunately I’m struggling a bit because my ISP doesn’t use pppoe, what I’ve read is you just have to tag the vlan 35 and that should be it. Cant seem to get it to work though.

@DigVision 6 месяцев назад

I would be interested to see how to connect the GIGA HUB 4000 to a third party provider. Like having EBOX service on the HUB 4000

@Tek4You- 5 месяцев назад

It's improbable that it will happen, given that Bell gateway units utilize custom firmware designed exclusively for their infrastructure. This specialized firmware accommodates various VLANs dedicated to VoIP, IPTV, and Internet services, each configured to align with the specific needs of their network. Likely, there are also numerous other features integrated into the firmware that Bell considers essential.

@DigVision 5 месяцев назад

@@Tek4You- Im sure there is trick to make it compatible as the Ebox service brand is renting Bell services. Some people woudnt mind not having the IPTV and Voip services as most of everything goes thru internet anyways and would only be of installing the appropriate apps.

@Tek4You- 3 месяца назад

Let's hypothetically say it is possible to utilize the Hub 4000 or the Giga Hub with EBOX. Here are a few reasons that come to my mind why it's not worth it: 1. This goes against EBOX's terms of service. 2. It's not worth the time, especially considering mine and probably everyone else's as well. (For instance, I can definitely replace capacitors on an old LCD monitor, but in the end, it would be cheaper and better for me just to buy a new and unexpensive IPS monitor.)

@XiorgON 6 месяцев назад

ok but it missing something before 19:10 like how to setup pfSense ? Seriously i realy need to do that because the Fck/$% Bell modem blocking all port and that create problem when im gaming! can you explain this please it will be realy appreciate for many people not just me , i think so . Thanks a lot

@Tek4You- 5 месяцев назад

No, nothing is missing before 19:10; this is not a tutorial on installing and conducting the initial setup of pfSense. I have a question for you, and you should also ask the same question yourself: How did you determine that the Bell wireless residential gateway unit, known as the Giga Hub, is blocking all the ports? What specific technical tests have you performed to demonstrate that all the ports are being blocked? Additionally, it's widely recognized that residential ISPs block port 25 for outbound traffic to mitigate email spam. Additionally, they may block other ports in accordance with their specific policies. Could you please clarify what specific explanation you are seeking? Your query seems somewhat unclear.

@Tek4You- 5 месяцев назад

By the way, do you know what is "port forwarding"?

@alexmand8003 3 месяца назад

Hello you mentioned disconnecting WIFI from Giga Hub will bring down the Fibe TV but connecting directly to the Giga Hub is still an option? This will then get a private IP from Giga Hub and not my own router, is that correct? I usually put devices like this on separate VLANs, but if its receiving a diff IP than the rest of my private network, I wont have this option right?..............I guess im a little confused at to why the Fibe TV stops working? Why cant i just plug it into my own router once PPPOE is configured? Sorry very new to all this.

@Tek4You- 3 месяца назад

Yes, but there might be another Wi-Fi network hosted by the Giga Hub that is hidden and cannot be turned off by the end user. It's specifically designed for IPTV services. Yes, Giga Hub DHCP server will provide a private IP address. Your question about VLANs is somewhat unclear to me. Your Fibe TV service may have stopped working when you disabled Wi-Fi on the Giga Hub, was the service functioning before you disabled Wi-Fi? The reason why Bell fiber TV receivers will not work even if connected to another router that is handling PPPoE as a client is because the Bell fiber TV service operates on VLAN ID 36, and VLAN traffic cannot be passed through PPPoE. Keep in mind that what you're attempting to do is beyond what an average consumer and even some network technicians might handle. It has come to my attention that there are increasingly fewer skilled network engineers who thoroughly understand all these technologies and how they function together.

@alexmand8003 3 месяца назад

@@Tek4You- Thank you for the response, make sense. So Ideally i would still run an Ethernet from my Fibe TV box directly to the GH after disabling all WIFI, this would work it sounds like? As for keeping my private network segregated from Bell TV Box, this essentially will automatically happen because the Bell Fibe TV will receive a different IP directly from the GH and not my own router. Do you have an opinion on Omada ER706W and its CPU ability to process PPPoE?

@Tek4You- 2 месяца назад

Yes, it should work just fine by connecting the Fibe TV box to the Giga Hub using an Ethernet cable. I don't have a direct opinion on the Omada ER706W unit, as I've never had to deploy these units before and I normally stay away from them. I'm not a fan of these third-party gateway units; the majority of them tend to be subpar. I would recommend considering pfSense or OPNsense, and choose hardware specifications based on your needs.

@Steve3dot1416 4 месяца назад

Call Bell to get a password? Aren't they supposed to only keep a hash of the password for security reason? On Windows (and everywhere else except Bell it seems), the password go through a hashing algorithm and only this hash is kept in the database and it is not possible to reverse it to get the password, keeping it secure. On each following login, the same algorithm is applied to the password you entered and THE HASH is compared. This means, with Bell, a hacker can access all the passwords of every modem and enter our home network...

@Tek4You- 4 месяца назад

Yes, if you call Bell, they might have a hard time understanding what you're asking for. I'll provide you with the PPPoE credentials eventually as I mentioned in the video. If you want to discuss security, let's delve into PPPoE exploits. It seems this is the consequence when a company is managed by baby boomers, according to some individuals I've spoken with who work at Bell. It's 2024, and we still don't have IPv6 for residential users.

@oneblade7038 13 дней назад

Can I use a Giga hub router as a WiFi extender?

@Tek4You- 12 дней назад

No, you can't. Bell's Giga Hub was not designed for that. You're better off using Ubiquiti access points and configuring their mesh feature.

@magnus33john 23 дня назад

The address your pinging is for remote management of the unit

@Tek4You- 12 дней назад

How do you know that the IP address 10.50.44.193 I’m pinging from pfSense belongs to the Giga Hub management interface in order to perform remote management? Especially when the ping average is 1.879 ms and that’s not even sub-milliseconds.

@djsixottawa 7 дней назад

@@Tek4You- : To clear any ambiguities you should print out the routing table on your pfsense box using the "route -n" command (Linux) or the "netstat -r" (BSD) - it would indicate the metric (e.g. number of hops) of where that 10.50.44.193 is located (usually the smaller the number the closer) - and also some flags that could be useful.

@dmytrorozhkovych3500 13 дней назад

Great video, however it didn't work with my TPLink router. Followed all steps, after setting up PPPoE the router shows internet connection is ok. Router has public IP address and also shows Bell DNS servers which tells me that internet connection is ok. However any device connected to the router can't reach internet. Strangely, GigaHub it doesn't show router connection under my devices, when I check status it shows that port is up and data exchanges. Not sure if TPlink requires some extra settings, but I hit the limit of my networking knowledge here. It seems like GigaHub for whatever reason blocking all internet traffic from router, but somehow gives router connection.

@Tek4You- 12 дней назад

Thanks. It sounds to me like there might be an issue with the TP-Link router's local DNS server. Try pinging Google's DNS server at 8.8.8.8 from a system connected to the TP-Link router to see if you get a response. If you do, then there's definitely an issue with the DNS server on the TP-Link router. In that case, you will need to change the upstream DNS server to 8.8.8.8 on the TP-Link router. By default, a router will utilize whatever DNS server is provided by the ISP. In most cases, in my experience, the majority of them are somewhat poor. I wouldn't be surprised if Bell's DNS server is blocking third-party routers. Most of our setups do not utilize the ISP's DNS server; we use our own DNS server, and in this tutorial, I used Google's DNS server.

@dmytrorozhkovych3500 12 дней назад

@@Tek4You- Thank you for your reply. I got it working. In TPLink router, for whatever reason NAT was disabled by default and this setting is not visible unless in advanced mode. As soon as I enabled NAT it worked. Now, I shutdown Bell wifi and moved all devices to TPLink router, and definitely overall network performance visibly improved. Tested internet speed from multiple devices and now it is stable. So, this Bell GigaHub quite a poor router, maybe only good for 1-4 devices. I tested speed with only one laptop connected it was over 1 gig. As soon as I started to add devices on the GigaHub I could see how speed started to go down, and in comparison, TpLink mid-range router has no issues at all. Thank you again for your video, really helpful.

@Tek4You- 5 дней назад

@dmytrorozhkovych3500 Wow, that's very bizarre to have NAT disabled by default. I've never heard of that, and I haven't even seen consumer-grade gateway units that allow for NAT to be disabled. Then again, I don't have time to mess around with consumer-grade hardware. It's interesting to hear that the performance drops dramatically on the Giga Hub. Once again, we never tested it for performance with multiple devices connected to it. In my testing, the Wi-Fi was okay.

@Welpit 2 месяца назад

Trust me Canada123 is impossible, but Bell123 may be possible. The thing is that when you change it, the requirement is 6-8 characters with at least a number and an alphabet.

@Tek4You- 24 дня назад

I don't know about that; "Canada123" is still a horrible password when it comes to best practices.

@DrD6452 2 месяца назад

Use a media converter and don't use the Bell modem at all. Not having to deal with Bell's equipment simplifies your network when it comes to troubleshooting.

@Tek4You- 12 дней назад

Yes, a media converter is nice, but an XGSPON transceiver is even better. However, most people will not be able to afford either option as it costs around $300 CAD. Besides that, it’s definitely against Bell's terms and services to bypass the Giga Hub with a media converter or an XGSPON transceiver. The funny thing is, for their business clients, they do actually use media converters. But for most of them, the maximum you can get is 1 Gbps symmetrical bandwidth, while they provide 3 Gbps symmetrical to residential customers.