TV Licence Letters - Debt Collection Series 

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Any other company would finish up in court. The government should be dam well ashamed for supporting this

Don't bend the knee to the BBC, great work Jon.

Had a visit today. My husband just told him “not interested” so he said okay and went. Then I commented to my husband that I bet they hate Chilli Jon down in the TV license office. I bet Chilli Jon doesn’t give a toss either. In fact I bet he has a big smile over it. Thumbs up 👍 and thanks Chilli Jon.

Emailed BBC last June that I know longer needed their telly tax, needn't have bothered, bombarded with mafios letters. And got a visit as soon as they began again I think. Wrote to my MP about postal and doorstep intimidation. She contacted BBC on my behalf, since then had letter with refund form. I paid by direct debit, THEY ARE IN COMPLETE DISARRAY AND DONT KNOW THEIR ARSE FROM ELBOW. Good!

I haven’t had one for over two months now. Naturally a goon visit has been authorised. Can’t wait to slam the door in its face!

I don't mind TV license warning letters, I have always enjoyed making paper aeroplanes for my kids you see.

Goons are visiting again, had one at the door last week. Identified herself as from tv licencing, I said," not interested thank you", she replied" OK thanks", and left.

They've been threatening me for years. Still not received a visit. They're all talk.

Why do they call them enforcement officers, when they cannot enforce anything, the can however try and sell you a licence, but they cannot enforce you to.

Absolutely shocking. Imagine if Netflix or Amazon applied threatening behaviour like this.

The problem is that most people pay the license because they feel they have to. People are now starting to realise that they dont HAVE to have a TV license if they dont actually watch live TV as its being broadcast and they word the letters like they do because if they told you the truth most people will probably cancel their license which means the BBC would lose a lot of money.

They sound like a bunch of pirate's, ready to take your money and personal items all for not wanting to have a TV license.

You would think that they'd just accept that the gig is up and stop wasting their money on these letters. Is anybody still paying anymore?

In all seriousness, has anyone ever got some legal people to look into whether these letters would form the basis of a claim against the BBC and Capita for harassment? I can imagine these types of things would scare the bejesus out of someone who doesnt really know. Its disguisting and shouldnt be happening in this day and age. Crowd fund anyone?

Suggest send copies these letters to your local MP as examples.

Brilliant video. Google says harassment is unwanted behaviour which causes you distress, alarm or to feel intimidated which has happened at least twice.

I'm sure there must be a law against sending threatening letters like this.

I cancelled my TV licence four and a half years ago and was always so worried if the kids would accidentally go on tv even for a second on putting their computer games on or Netflix so I searched for videos that would help know what I could and couldn't do and thank goodness I stumbled across your channel as your videos are so clear to understand and i can confidently understand now what I can and can't watch to the point I even explained it to my sister who now no longer has a licence either so a massive Thank you to you ❤

Last letter I had said I'd failed to contact them so they're sending an inspector around on 1st July. Good luck with that, I'll be on holiday.... 👌

That first letter is illegal, you can't threaten to pass someone's details onto a debt collection agency when there is no debt. I know they did not actually pass any details but if they did it would be completely against data protection.

Thanks to you i no longer feel threatened Stopped paying them 6 months ago. should of done it sooner as i dont even watch live tv. Havnt done for years. A huge thank you to you xxx

It's the same as the SCAMMERS CHANNELS! The are the same tactics ☠️

After a couple of cycles of their letters you lose the fear and actually enjoy receiving them. Every time I see one on the door mat I smile and just think _so you're still wasting your time then eh_ 🤦

So if someone passed away and the family are going through a hard time they still send these letters. It's disgusting.

I had to laugh at the ad that I got whilst watching this for flea and tick prevention which happen to be parasites, coincidence? Mmmm!

It will be four months now since I have watched the telly due to my remote control being broke. I am still getting letters from them telling me I must pay this and that or else! Well you know what I mean John? If they can detect my TV, then why can't they detect that I am not watching TV!

Is it worth complaining to "unknown body" about this harassment? As Jon states, no other business would be allowed to get away with it. Innocent until proven guilty and IF you're playing a straight game, which I recommend you should, then why should we accept harassment for something we are NOT guilty for. I'm extremely angry over this, I personally can handle it. I worry deeply about the health of those people that maybe losing sleep over these threatening, harassing letters, when in fact it should NOT be allowed. Now I've vented, I'm done Thanks all.

Thanks again Jon! Marvellous!

Don't forget that Debt Collectors whether licenced or not have zero powers and are not bailiffs. They cannot enter your home, they have no powers to enforce any debt. Should you get a phone call or a visit from a Debt Collector simply tell them to go forth and multiply. They cannot do anything.

When I’m not using my car for a while I get it SORN (statutory offroad notification). My point is The Ministry of Transport don’t send the goons round and threaten me.

Have you considered reaching out to blackbeltbarrister? He has a youtube channel, he is a barrister in England and he does vids on various topics to do with UK law, it might be interesting to see a colab between the two of you on the legality of threatening letters, or TV licensing in general?

Your brilliant chilli... I keep trying to get my family and friends to cancel the tv licence... I tell them about your channel. But they are still brainwashed into buying the tv licence... shame....

Had nearly 20 years of letters just ignore them ...and whatever you do say absolutely nothing at the door and I do mean nothing once they say from tv licensing...close the door ...simple advice but some talk to them not recommended ok

Well done Chilli Jon on another great and informative video. I cancelled mine a few months ago and had a visit recently. I simply told him I didn’t want one and closed the door. Your videos are helping people to see the truth and not feel bullied into buying something they don’t want or need. Come on people, get cancelling if you haven’t already.

Well, I've kept my proof of successful cancellation, so if I get any of those debt-collection-threats I'll know it's nonsense I won't need to be afraid of. Thanks again! 👍🏻

They are connected to or part of Capita who manage the TV license visits so you will never get a sympathetic ear plus everything you tell them forms part of future prosecutions.

Had a nock on the door yesterday, could just see high visibility Jacket through the door OK, I thought, this is it, time to shine, tell them "no thanks" and shut the door, here we go Yeah it was a landscaper offering to feed the lawns and kill the weeds, bit gutted really

Many people will conform for 'peace of mind' and an easy life. But it's better to stand up for your rights. Thank you for this channel so people aren't on their own against state tyranny.

It's Good Cop, Bad Cop. Lol. And they owe me £6.😕 TFS. ♥️🙂🐶

Excellent channel every one needs to watch these videos 👍

These threatening letters coming through the door are great.. especially when I've run out of toilet paper

I've had so many letters over the last 20 years. They have become more threatening over that period.

Thanks so much for all your help with license advice. I’ve been license free for nearly a year now, and I still watch these videos, they’re so informative…

Great guy... gorgeous eyes, honest character, humble, sweet, infornative, very nice....

Is there legal recourse for "obtaining money by menace"? Or "providing false or misleading communications"? Would illegal distress be useful?

I'm curious to as to what 'debt' they are trying to enforce or collect

Debt collection agencies have no legal mandate. The worst they can do is harass you with letters and phone calls, (and they aren't allowed to phone you at work by the way) , or refer a matter to a County Court for a judge to order a payment plan. A DCA can't instruct bailiffs either. I know, I used to work for the MOJ.

According to some research I've done, it is expected that Capita will earn £1.10bn - £1.55bn from its 15 year contract with the BBC to July 2027, i.e. somewhere between approximately £70m and £100m per annum. The contract was placed in 2012 when the BBC probably thought they could afford it out of what they thought would be their ever increasing revenues. It seems there are no clauses in the contract to protect the BBC from a reduction in revenue and this illustrates the long standing lack of commercial nous at the BBC which also means they could never hope to compete if they lost their licence fee money. Capita, therefore, are quids in and probably quite confident that there will be no oversight from a terminally incompetent BBC of their legally dubious tactics and will continue to issue these unjustifiably threatening letters. This is all by the by, though, if one simply ignores them. Great video again, CJ. Keep up the good work.

Just got letter number 10 today and its got "Official notice: Investigation opened." and i have done what i always do and that is RTS.

Excellent and a very informative way to save money 👍

They still haven't been to talk to my doorbell camera yet. They won't be even having the privilege of having the door opened to them as they don't deserve the time of day from me.

Thank you Jon great advice JPW 👍

I don’t watch live T.V. because I like to watch what I want when I want and not have to go by a schedule and wait a week for the next episode.

I saw a while back a guy phoned the police about all the threatening letters he received from a company, after reading some of the letters to the police they said it was very threatening behavior and they would need to send the police around for an interview and to see all the letters, when they arrived and found out it was the BBC they would not do anything about it now that's just soo wrong on so many levels

I cancelled mine by email. I received a email back explaining about watching tv and i player. I replied back that i fully understand and that i don't watch the tv. I and asked to continue with the cancellation. Had a nice email back saying that my request was in process. A week later a £91 cheque arrived then a week after that i received a later stating that i was exempt from the tv licence for two years. I'm just waiting for the visit from a tv licence goon.

Thank you this is so much help....x

I think netflix should adopt this business model and see how long it takes the courts to set the precedent that this is not okay behaviour.

I Really think declaring no tv licence needed is the best method when you cancel tv licence instead of just stopping paying and he would have got some money back aswell and over 2 years now no letter and no visits seems to be OK for my so far

I’ve had a scarlet letter from them.. and now a “final warning” I haven’t owned a tv since living in my place! I’ve told them over phone I don’t have a tv but they’ve threatened to bring an “officer” round.. well I’m yet to see him 😂

Empty threats, however, they are intimidating without 'due care and diligence' and 'process of law'. They MUST be challenged and stopped.

Trespass to person? Or The offence in "section 1 of the Malicious Communication Act 1988 of sending certain items with intent to cause distress or anxiety", is currently a summary only offence which means that it can only be dealt with in the Magistrates' Court. Under section 1 it is an offence to send any letter or article which conveys a threat or "information which is false and known or believed to be false by the sender". Black belt barrister may be needed here.

2 years now since I cancelled my TV licence and made a declaration somewhere to say as much. I have had one email asking me to declare I don't need a licence probably about 8 months after the first and nothing else since. I have not watched live TV since and therefore am not bombarded with mind warping advertising all the time, my life is so much happier these days. There is pretty much nothing I want to watch on catch up either it all seems so banal now. Great channel, keep up the good work.

It like good cop and bad cop I use to pay by one of them cards. I could not find a place that i could pay it with as a lot of the shop just stoped doing it . so a few week went by and i got that letter and then a few more .Keep up the good work you do on this channel as it helps a lot of people understand what they can do and can't .

My hamster 'Stinky' will miss all these shredded letters!

Wish I could cancel my council tax too

You can also neatly cut open the TV licence envelope at the side with a sharp knife, take out the document inside and place it back in the envelope with the address facing away from the clear window on the envelope and the reseal it with clear tape. Then write on the envelope "return to sender" and pop it back in the post. Now the TV licencing people will have to pay the postage fine because, obviously, you will have conveniently neglected to attach a stamp to the letter. Keep doing this and see how long they keep sending you letters. 😊👍🏼

Keep up the good work Jon. 👍

If someone who had been threatening comes knocking on your door then it is time to use reasonable force to defend yourself.

Somebody needs to sue them for harassment!

Keep up the good work. Your advice is invaluable. November, TV Licencing will get nothing from me

They sent me cash when I had proof they lied to me said I would go to claims court for trying to obtain money by deception. Stand firm if the lie sue them.

Fantastic job. Helping thousands, well done, many thanks.

A debt needs to be established before collection is carried out. This has not happened because you do not have a contract with TV licensing like other utilities eg. Gas, Electric, Broadband. That letter is unlawful.

I haven't had a tv licence for 5 years. Any letters from them i just put "return to sender" and post them back. They use to come to my door but i wouldn't let them in, they said "they'll just keep coming back" . So i told them "that's fine, keep wasting your time" never saw them again.

"We may also have to cancel your TV Licence".... so they're saying in writing that they haven't cancelled his TV Licence, so would that not effectively mean, he's still got a valid licence, so wouldn't be committing an offence if he fancied catching up on a few episodes of Jim'll Fix It?

People have to stop paying their licence. It is no use taking out a payment plan then deciding to stop paying because you have entered into an agreement. When your licence is nearing the expiry do not take out anymore payment plans and cancel it.

The contractual agreement between the licence payer and the BBC isn’t clear. From what I can tell the licence is a flat fee for one year, with pro-rata refunds totally at the discretion of the BBC. Likewise the ability to pay in instalments is also discretionary. By agreeing to pay monthly you’re really agreeing that you need a licence, this makes you liable for the entire yearly amount. This is why their chasing for payment is legal. All replies welcome if you think I’ve got this wrong. NOTE: I’m not saying I agree with their tactics, I’m just explaining my interpretation of the law as it currently stands.

I don’t even open the envelopes any more. I can tell what they are without even opening them. Spam mail. Straight in the bin still sealed.

How many people do they employ? They must have a big main frame computer in Darlington with loads of computer operators and all the staff who input the data. The Chester office must employ many officers. The BBC could save millions by renogtiating the Contract with Capita

New subscriber, great videos.....just hope I don't wake up with a horse's head at the end of my bed tomorrow morning 😀

The BBC have been reported as spending £12 million pa on such letters.

The letters from tv licencesing make good kindling for my chiminea.

Everyone get one person to cancel. The BBC is dying!

Demanding money with menaces is illegal.

If I got that first letter, it would say "Amount overdue £1779 and counting." 😁

I have decided to subscribe to your channel as it as helped me, I have not owned a TV since 1992 and I didn't get my first laptop till 2010.. I started watching DVDs in 2011 as always busy going out but as we get older days get longer and one doesn't go out as much, for years I have been watching DVDs from laptops and desktops as I didn't know you could own a TV without a license, I agree with Jon the TV license as ways to manipulate you into buying a license and convince you your doing something wrong even if your not. It is now 29 years since I haven't had a TV license and only had two visits within this time, in fact last visit TV inspector came in and had a cup of tea with me. He was polite and we had a good chat in fact he agreed with me on many things. I have neaver watched TV because there is so much you can do without a TV, I don't have any of the other things to Sky or subscription only the WiFi, what did help me was knowing I could watch TV without a license as until then I have had Desktops because one can get large monitors, once I found out thanks to Jon you could have a TV I learnt you can play DVDs stright to a monitor as long as the Monitor as speakers. So even so I still don't have TV or even access to any live TV as I don't even have a Areil to my roof fitted I can watch my DVDs cheaper and on a bigger screen, with the HDMI connection a DVD player will fit directly to a monitor. I still get the regular letter every two years from TV license and I do choose to contact them and tell them I still don't need a TV license, other then that I have no problems and even if they do visit I have nothing to hide and most inspectors who have visited me have been very polite as if they wasn't they would get nowhere. So thanks Jon for thast as if I ever need a bigger screen I can own a telly without a license and TVs are cheaper to buy then monitors, as DVDs players are cheaper then Desktops so handy thing that HDMI cable. Thanks Mike

I've had many many letters over the last year - I even had a pretty one in a red envelope! Isn't this all a total waste of money and effort? Perhaps Jon you should put in a FOI to ask re the success rate of all this waste of trees!

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"looks like I'm gonna need a bigger box" (for the reminders).

Spoke to a goon at my door and asked him how his day was going and what’s he having for dinner and how’s the mrs etc everything but licensing. I do phone them up once every few years and they seem quite happy that I don’t need a license and they haven’t sent any letters or goons around for years. Can’t say I’ve had any bad experiences with them...one of the lucky few I guess. I don’t watch any tv programs at all on any channels

84yr old Maidstone. Had 5 Demand letters so far. Bollocks to em

I suspect (I really don't know) with the first letter, the licence was still active for the remainder of the year as it wasn't cancelled. TVL might have been able to call in a debt collector but chose not to for whatever reason. (And maybe still could.)

When i called to cancel my tv licence in 2018 as i was moving house, the lady politely asked me for a forwarding address, i politely replied that my new address was in San Fernando Gran Canaria and that i was escaping turd island for good, she very politely wished me luck and hung up , so sweet.

Yes they are BEGGARS ,and so are the charity collectors who rattle there cans at you as you pass by them.

Another great one CJ, keep up the good work, we'll beat them Saville loving kiddie fiddlers in the end

Harassment is .. Section 40 of the Administrations of justice act 1970, to harass a person whilst endeavouring to collect a debt due under contract. (1A): Harasses with demands for payment which, in respect of their frequency or manner or occasion of making any threat or demand.

Death to the television tax !

Could this be deemed as "Demanding money with menaces"? , Pay up or else? ....Any other company would be hauled up in court for sending out such disgusting and nasty letters .