Undercover Boss - East Side Mario's S2 E10 (Canadian TV series) 

Ryan has been the reining world champion for the jump 2015, 2017 & 2019 go Ryan !!!

Kudos to the girl that recovered from addiction, what a beautiful example. Great brave young woman.

As a Canadian myself, I was very proud that you helped these people. They work so very hard & don’t get paid nearly enough.

"Things like that don't happen to little people like me" That broke my fucking heart.. she deserves the world! God bless her

I loved the undercover boss, so real and even admitting his errors with his own family. He was also so appreciative of the people who worked for him.

This is uplifting to say the least. I am proud of these people even if i don't know them. It is refreshing to see a company/boss listen to his employees and rewarding them for their hardwork, loyalty, dedication in light of their personal problems. May all bosses see this and get inspired by it and do the same. We would be a happier world!

damn the dishwasher made me cry...he's soo humble...i pray God bless him very much

Love Ryan the dishwasher blind and still works ! What an amazing chap

Props to that head chef. Gordon would love him!

God bless this kid he is losing his eyesight but he still gets up and goes to work people need to take a lesson from this young man🙏🏻🙏🏻🙏🏻

I like the chef who says,," do I still have a job?"

these employees work so hard every day. they should get bonus check every year for hard work they do.......... it comes a time to retire don't wait till your health is gone.. my father was one of this people waiting to long to retire his health went down hill so even if your a business owner its best to resign and let your family take over business you sit in back ground watching only step in when your in need to do so.. enjoy life

It amazes me how patient the employees are when some 'unknown' newbie comes in with no idea & no feel for the job.

Very emotional at the ending the Boss is a very genuine good hearted man.Its very noble to make a change in someone's life.great documentary 👍

The are amazing people. The CEO and the employees who help to make his restaurants a a succes.🌷

more owners need to find out just what their workers go through to keep their company going .they are the backbone that brings in the money. East Side Mario's seems to be a wonderful place to work and nice place to eat a meal. you all seem to have some great workers in fact you might have some of the best. must be a great place to work at to start with .so nice of youall to step in and help in the ways that you did . this is what people are suppose to do, help your brothers and sisters and what a world it would be. things like this make me feel better about things when so much is going on in the world now. BLESSINGS TO ALL

these guys are great leaders. lucky to the company to have a team like this.

This company has a wonderful and hardworking Staff.Kudos.

It's wasn't a shock to see morios experience in accounting transpired into his business today in the fast food industry. Although this brand was in need of a revamp this episode shows the important of the social methods used to help his business stans afloat with today's social construct

It is Bill Murray's doppelganger!

I have to say I have never been in a situation in the resturaunt industry where I'm teaching someone and then I go and sit with them and eat nachos and tell them all about my personal life. Kudos to her for making him comfortable I guess?

Very honest boss also the understanding of people needs a great +

so heart warming !! everyone was so unique and worked so hard what touching stories !!

I've been the new guy slowing things down and I've been the mentor getting slowed down by the new guy. Gotta love the learning curve lol

I wish we could get undercover boss at my work. They would see how toxic it is there and why we are so sad all time

Unfortunately they closed the one in Lakewood. Ca. Too bad because the food and service was always good. Damn!😬

Awesome episode! What a great benevolent gentleman!

Great episode. Numbers only tell you so much, but seeing the work, Frontline in action really tells you so much. This episode was the perfect example of our of touch execs, but it gave him so much information. I commend the CEO efforts with zero hands on experience. I bet he has a whole new appreciation of the workers.

I wish John Rothschild had come to Brockville, Ontario. The East Side Mario's closed down and has been vacant for about 3 years. I miss this restaurant

I reckon Kelsey knows he's the boss and just isn't letting on. The way she directs his attention to major things like squeaking ducts and renovations

God bless those workers an boss I cry 😭😭 an happy at the same time but to god be the glory great things he has done amen 😘

I love East Side Mario's , I am of Italian heritage and I love the pasta there and I have very high standards ,when it comes to restaurant pasta .

It would have been also great for Ryan to have an ergonomically adjusted equipments to make his life easier at work as a visually impaired worker

Need to make more episodes about restaurants theres alit of restaurants out there that could benefit from this show

They had one of these near Boston where I live 15 years ago, they didn't last a year before they closed down. People around here know what Italian food supposed to taste like and they weren't having it

Brian is a genius..he is great

I think it should be Mandatory for CEO's and decision makers to do undercover work like this. The higher ups in any venu have no idea what happens at "street" level........we know you don't work your way up to these positions in any company.

Glad to see John, the CEO doesn't belong behind the restaurant counter or kitchen, and truly belongs staying behind his corporate desk. The grunts in the restaurant make John, and his corporate cronies comfy in the executive suite, and RICH.

I could totally relate to Ryan the dishwasher. I was dishwashing for 3 years and it was a pretty similar situation. Especially when coworkers were asking me to come out with them at the end of the night but I just couldn't do it either

These episodes are everywhere. As if these employees don't know what's going on. These episodes have been throughout the US, with all the big conglomerates. Try working for a small business and actually working with your boss.

the blind guy is an amazing worker

I am so thankful for all these people. God bless you. Can't wait to eat one of those pizzas.

Did anyone else notice that the woman that was doing the pizzzas and stuff while he was doing salads ,wiped her nose with her hand and continued to make the food without washing her hands

I'm realizing his head office is at a building about 5 minutes from where a live in Mississauga. That's funny.

Where are the rubber aprons for the dishwashers? They shouldn't be getting soaked. Ryan is a true gentleman and brave. John worked with some very delightful employees at the various sites!!

“Make sacrifices” as he is opening a bottle of wine in a giant house with a 2 car garage

Just watched two bosses buy their employees a house, kinda felt let down.

That boss lacked personality to the extent you'd think he was an accountant. Probably explains why he was so cheap in the end too. I think his exact words were "dollars and cents"...?

Luke was busy indeed. But what an amazing young man you were Luke. Whatever you do in life, I think you will be amazing. I know this was approximately 10 years ago and we have no “East Side Mario’s” in Saskatoon anymore. I wonder if there are still some around in Canada.

My wife was at a girls' night out so I was batch-ing it and didn't feel like cooking. But I had a powerful hankering for pasta -- nothing fancy: just some pasta and alfredo sauce. I saw East Side Mario's had an all-you-eat pasta special at the time, so I dropped into my neighbourhood location...The first time in about 15 years I ate at the franchise. I had the Sausage and Pepper Penne. It was so salty, peppery and spicy-spicy-spicy-hot, most people would have considered it inedible. I figured, why complain? -- just order another dish. So I chose the Chicken Fettuccine Alfredo. It contained maybe 4 small chunks of chicken and was so salty that, again, most diners would have considered it inedible. So I just asked the server for another bowl of "endless" Caesar salad...When it finally came 15 minutes later, it was less than half the portion I got to start my meal and was mostly dead romaine with a meager sprinkling of dressing, croutons, cheese and bacon bits. I then checked my watch (remember, I was flying solo that night, had nothing better to do, so I wasn't in any hurry)...I had been there more than an hour and half, during which time: - I ate one mini-loaf of bread, - one medium bowl of Caesar salad, - one crappy plate of sausage penne, - one smaller, almost as crappy plate of chicken fettuccine alfredo, - one noticeably smaller bowl of terrible Caesar salad, - and drank three ginger ales because my tastebuds had been scorched by the over-spiced pasta. I then realized the server had been to my table over that entire time to ask me only once if I wanted more pasta (I had to flag her down after a considerable wait to order my second serving of salad), but by some miracle of timing she had been able to slide by the table offering a drink refill or something else from the bar three more times. That's when I realized that the whole "spicy inedible food" thing had been more than an isolated, one-off, "these things sometimes happen" crappy meal. This had been their plan. Now before anybody thinks I'm being too critical on the restaurant and the chain for a temporary problem, y'know, the result of a busy or inexperienced cook, there is not a chance in hell that this wasn't a completely calculated money grab (nope, I don't care whether by the whole chain or just this particular location)... If you were trying to design a way to market an all-you-can-eat special to bring people into your establishment, offering limited choices of bone-simple dishes, but making sure you can control how much your customer will eat (while singeing their tastebuds, driving them to your more profitable liquid refreshments), this is almost exactly how you would do it. Once menu and service strategy are in place, the server just has to time their service/non-service intervals right. And before someone further argues that the whole idea of a special like that is to PROMOTE their business and future restaurants, so why would any restaurant threaten their reputation for good food and the potential of repeat visits by their customers by serving disappointing crap...? Simply put, greed and ignorance. The quick buck. This month's store sales figures. A nice little pop in corporate quarterly financials, maybe a rise in stock price, maybe some nice executive bonuses... Who cares "why"? What does any of that have to do with a consumer who was willing to pay a reasonable price for a simple meal being so roundly cheated in seemingly deliberate and orchestrated fashion...? Did I complain? No. It seemed to me that anyone that good at systematically extracting my money while being so pathetically bad at making sausage penne and fettuccine alfredo probably wouldn't be worth the effort.

Good for you girl. Keep going you will be ok. I'll come to your restaurant when you have. I know you will

Bravo! A generous man!!!!

Wow. This boss is incredible at being a boss. They're so great at being a boss. So cool that the boss will do great boss things for television.

Restaurant work is hard and even harder to keep a business nice and clean.

yuuppss...I'm glad that this CEO took d REAL EXPERIENCE of SERVING A BRANDY NAME!👌👍NOW he knows d huge big difference from "REPRESENTING" A BRAND and "SERVING" A BRAND!! 99% of CEOs or BIG BOSSES they KNOW NOTHING ABT D REAL "FACTUAL GAPP"...particularly & specifically when it comes to FOOD!! NOW he finally knows!!💥💥💯

I will never understand how these people get to be in charge of an industry they have never worked in!

Awesome! !they just love what they doing..for the company and customers and of course to their family.

Holly ... I've never seen this show before but I'm glad I saw this episode because Jen is my cousin, that's exciting

People who train others, hate training others.

YOU GET A RAISE,,YOU GET A RAISE YOU ALL GET A RAISE!!

People shouldnt be putting knives in the dish machine in normal circumstances anyways but ESPECIALLY if you know your dishwasher is legally blind.

Ryan is the 1 that deserved what he got the most he is totally awsome young man going to work everyday being blind & there's people out in the world with nothing wrong with them & won't work for nothing .Ryan is really awsome !

LOVED IT..............

Ryan you're an inspiration :)

It's about time these large companies realised, its not your top executives that should have the big dollar ,its your front line workers.

I think the kids meals for free should be 2 days a week to make it still fair like ur Moto says but cut costs and increase speed for your busy days the free days on non busy days 🤔

i can relate with Ryan, i worked in a restaurant and was a dish washer myself for almost 14 and a half years (i also have a disability as well, i have HFA (High Functioning Autism) and i did some prep cook as well

my fave restaurant

I used to love East Side Marios, but the prices is too much for me. I never had an issue with the food, it always tasted great. Always got the wedding soup. Campbell sells a wedding soup, err, starting to ramble.

Who's here 2020....

That's how I started out was the Dish Guy

I like John, he seems so genuine.

The dishwasher though ❤❤❤❤❤

Loving Ryan. May God restore his eyesight.

Who the hell naturally gets that intimate with somebody the first day of meeting them on the job

Food service is one of the most difficult jobs, Anywhere!

I have got to say this, I am an American an been to Canada I I have never seen so nice of people in my Life as there. Every where I went there all were very pleasant an they didn't kno w I was American unless they seen my license plates. Father in heaven thankyou for giving the great Canadians our neighbours. Love you Canadiuans, I live in Alaska but am from Montana, worked on ranch till I got hurt.

The biggest mistake East Side Marios made was that they "changed" with the times. Huge mistake.

"You wanna spend more time with your kid? Here's a new car. You aren't gonna get any extra time off but we got you a sick 2013 Toyota Camry"

Especially with the hair but he reminds me of Bill Murray lol

FIFTEEN dirty dishes per guest? Shit, how much are these people eating?

The dishwashers could use water proof bib aprons like you see meat cutters use so not working in wet cloths.

The economy in Canada must really suck....ive been binge watching these Canadian undercover boss and these CEO's are some cheap mothers....

I grow suspicious that so many of the employees that the bosses work with have tragic/sad/dramatic life events behind them in the series of programs. Just too many for them not to have been specially selected for the shows. Don't get me wrong, they are still pretty outstanding for what they do, so all praise to them.

I've never seen anyone over the age of 5 have so much trouble folding a paper square into a triangle 😊

I think it should be called " Our side Mario's" and what amazing employees.

I’m not much of a pasta eater, but man that was making me hungry!

Cant help but comment. U r ah gr8 encarnation . u dont have to believe me. But when u r down n out god comes in human form jus like u n that is d greatest gift one can achieve. Its truely d purpose off life. Gr8 u r , sir. Ive met many like u too. So i no wat am speaking about. U have achieved ur purpose in life n that is : "2 b godly" thanks .fr tnt west Indies.

Kelsey's Fern Gully tattoo 🥺🥰

I’d love them to do an undercover boss where I work, just so we can show them what’s it’s like

If all CEO do what this guy did, we would a better world.

The CEO of a restaurant company knows nothing about food. He doesn't even realise that 'restauranteur' is wrong. It's restaurateur!

How come in every freaking episode everybody has such a sad story to tell ? And who would share it with a person you know for a couple of hours ! This looks set up idk.

I worked at the east side Mario’s in Regina . Kelsey was great but the other managers were complete assholes - they gave you zero training and support . They then gave you 5x tables at once . I asked for help and they said screw you so I flipped them off and left mid shift

There used to be several in the Rhode Island area, but they disappeared about 20 years ago, if not longer. I found it mediocre at best with all the good independent Italian places in the area. I wonder if there are any left in the states?

I wonder if Kelsie has seen a dentist or chiropractor for her headaches.. I went years seeing doctors about headaches.. Finally a dentist said I was clenching my teeth all the time especially at night. He made a night mouth appliance and how to realize when you are doing it during the day.. My headaches are greatly reduced, and now I only get about 3 to 5 migraines a year when it was around twice a week...

Much better dishwashers are a must; those shown are way to small and a very slow way to do mass dishes. NEVER have cutting edges that are sharp in a unsorted cutlery pan. Bad for edges and very dangerous to workers. Only cutters ion a individual container that goes straight into a high pressure steam cleaner.

Reality - Would you please fix the audio. It goes out every so often. Thank you.

Ryan is amazing and an inspiration

Fired!