Discover the key to truly understanding your clients' needs and building stronger relationships (and boost sales). In this video, I dive into the art of asking strategic questions that unlock valuable insights and foster trust. Perfect for account managers, sales, and anyone looking to enhance their client engagement skills.
💡 WHAT YOU'LL LEARN
- Effective question types to deepen client understanding
- Techniques for active listening and engagement
- Strategies to identify and address client challenges
- Insights from experts like Paul Cherry
🔖 CHAPTERS
0:00 - Introduction to Client Engagement
0:30 - Importance of Asking the Right Questions
1:45 - Different Types of Strategic Questions
3:10 - Case Studies: Real Client Scenarios
4:50 - Active Listening Techniques for Better Understanding
6:25 - Wrapping Up: Key Takeaways and Resources
Don’t forget to like, share, and subscribe for more valuable content on key account management. Drop your questions and experiences in the comments - let's learn together!
⭐
Warwick Brown
The KAM Coach
---------------
THE KAM CLUB
👉 Stay ahead in your field! Join The KAM Club for exclusive resources and a community of like-minded professionals.
www.thekamclub.com
---------------
🔗 RESOURCES
Questions that Sell: The Powerful Process for Discovering What Your Customer Really Wants by Paul Cherry
amzn.to/3njWjVc
Ridiculously Simple Hacks for Researching Your Client
• Ridiculously Simple Ha...
---------------
✍️ MY BLOG www.accountmanager.tips/blog
Dozens of articles on every aspect of key account management. Check it out for advice on account growth, customer retention, relationship building, career, tech, etc.
📰 ONE STEP AHEAD NEWSLETTER amtip.co/newsletter
A weekly newsletter guaranteed to bring you actionable tips that grow client revenue and retention. No spam, just high-quality career, business trends and productivity insights from across the web - direct to your inbox.
🎙️ THE KAM CLUB PODCAST tkcpodcast.com
A podcast for key account managers. Every week, we discuss practical tools, tips, tactics and advice on how to build a successful career in key account management and become remarkable. Available on every major podcast platform.
↗️ TELEGRAM t.me/thekamclub
Never miss any of my content. Join my Telegram channel to be the first to know when I release a video, podcast, blog post or webinar.
---------------
🎁 LOOKING FOR A GIFT (FOR YOURSELF OR SOMEONE ELSE)
I've handpicked a list of the best gifts for the professional in your life who has everything. I've also curated some of my favourite business and career development books. Check out the list on Amazon at www.amazon.com/shop/accountma...
👕 THE KAM CLUB STORE
I offer a wide range of novelty mugs, apparel and accessories designed specifically for key account managers and customer success managers like yourself.
www.etsy.com/shop/KAMClub
---------------
👋 CONNECT WITH ME
📍 LinkedIn: / warwickabrown
📍 TikTok: / warwickabrown
📍 Twitter: / warwickabrown
---------------
📞 CHAT WITH ME amtip.co/chat
I'm a key account management evangelist building simple systems that help busy key account managers get better results. I offer coaching, training and consulting, so why not grab an obligation-free call and learn more about how I can help you?
---------------
NOTE: The video and description may contain affiliate links. If you click on a link, I may receive a commission. Money earned helps to support my channel.
🏅 Are you interested in sponsoring this channel? Learn more about my sponsorship packages at www.passionfroot.xyz/account-...
---------------
#kamcoach #keyaccountmanagement
21 июл 2024