Hearing is often mistaken for listening, where we passively absorb words without truly engaging with the speaker's message or emotions. Active listening, however, requires our full attention and a conscious effort to understand the speaker’s perspective while responding with empathy and validation.
Creating a safe space for others to feel heard involves more than just focusing on their words; it includes recognizing non-verbal cues, tone of voice, body language, and facial expressions. This essential skill fosters conflict resolution and strengthens relationships, leading to deeper connections in our interactions.
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24 окт 2024