Unlocking Innovation: How NatWest Bank Uses Cloud Native Tools... - Chris Plank & Derik Evangelista 

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Unlocking Innovation: How NatWest Bank Uses Cloud Native Tools to Deliver Platform as a Product - Chris Plank, Natwest Group & Derik Evangelista, Syntasso
The CNCF Platforms WG places platform product management at “Level 3 - Scalable” in their platform maturity model reinforcing that treating internal platforms as products is a key tenet of modern platform engineering. Natwest Group has been growing this capability within their Hosting Solutions team and this talk will cover the why, what and how of that experience. By bringing together a cross-functional team and working with experts in the Platform Engineering domain, the team has focused on choosing the right open source tools for the job and enabling co-creation of capabilities. This talk will describe how they have focused on a GitOps approach and incorporated a range of tools including Kubernetes, Backstage, Flux and other open source technologies to define a set of patterns and enable platform users to have a seamless developer experience. The speakers will describe the progress made so far, the lessons learned along the way and the next steps for driving innovation further.