Much obliged 🎩 to all my viewers. Like. Share. Subscribe. Enjoy. Support links ☕ BuyMeACoffee: buymeacoff.ee/accessrandom 🐦 Twitter: twitter.com/accessrand0m 🔵 Subscribe: ru-vid.com -- ► If you have only two partitions and are getting an error during the repair step, here is a solution, thanks to fullylaced23: It’s worth noting that for some reason my drive only had two partitions it as opposed to the general 5-6. Furthermore when running the last step to repair the boot I got a “partition sector error” causing me to be unable to boot with either no OS being shown or a corrupted boot. I was able to fix this by setting the partitions to active in the drive which I only thought to do because of the error and this ended up fixing my problem. However I don’t know why this occurred or why the error happens in the repair step. Any way you can shine a light on this or make a pinned comment about this issue because there is a lot of forum posts but not actual solutions. As a matter of fact this might be the first time I’ve solved my own problem. After further review it seems that people with only two partitions on their windows drive have trouble with Macrium and their Windows Boot Manager becomes disabled since it is on the partition that Macrium disables when doing the last step even though it is not the boot partition. It would explain why activating the partition fixed the problem since this partition must be set to active in order to load the boot files for people with two partition drives. ► Going above and beyond the procedure from Macrium (as seen in the description), here is a solution about Bitlocker from Al B: BEWARE of Bitlocker Encryption. I followed all steps which worked perfectly except for ‘Fix Boot Problems’ in Macrium Rescue. This process did not work leaving me in a bind with no BCD (Boot Configuration Data File) so my laptop would not boot from the SSD nor the HDD which had been cleaned. Apparently when I booted from the new cloned SSD, data was encrypted by Bitlocker. Luckily, When I booted from the Macrium rescue media, I was able to go into CMD mode (bottom left corner of window) and manually decrypt my new C: drive using the ‘manage-bed’ command. You will need the Bitlocker password for the C: drive when using the manage-bed command. I keep mine in my MS account. It is much easier to do this via control panel after rebooting from the newly cloned drive, but BEFORE the one time reboot into Macrium recovery. ► A protip from Conquesticle: An easier way to access BIOS from the desktop is by pressing shift and clicking restart simultaneously. Then troubleshoot > advanced options > uefi firmware settings.
Heyy I'm actually facing a wierd issue with my laptop, an Asus x505za purchased only recently. Can you please tell me how I may contact you, Instagram or something such would do I guess
Hey, I followed your steps but I cloned from a ssd to a hard drive, it brings me to that blue screen page, but when I click continue it restarts the computer and brings me back to the screen!
Everyone. DO NOT SKIP THE LAST STEP. Just saved hours of time for me. I had skipped it and after a few days my pc stopped booting correctly. I proceeded to pull this video back up on my phone, and follow the final instructions with the rescue disk since I still had made it during the video, and bam, problem solved. THANK YOU access random! One of the best tutorials I’ve ever seen.
Thank you for the feedback on your experience with the rescue disk. 🙏 I made sure the video included it as part of the procedure in cases like this (though I'm not sure why it stopped booting correctly after three days - usually, it will work well until the boot partition on the HDD is wiped).
@@accessrandom yeah I followed every other step in your tutorial, woke up to my PC being off completely. Turned it on and had a blue screen, then remembered your video. My pc had updated while I slept and just couldn’t boot back up for some reason. The old drive is still connected and in the same slot but it’s wiped, and didn’t even show up as an option to boot to.
CjThrasher can you explain this a little more. I had the same issue but forgetting I had my back up boot I tried a million things then just decided to try a fresh install but my drive can’t do it no matter what I try. Also doesn’t help that that drive is now 9 hours away that I’m back at school 🥴
@@WHITEPERSUAS1ON you might be able to fix it if you’re able to make a new usb boot disk I’m not sure since it’s been awhile since I did this but like he said in the video it fixes some issues like my pc was still latching onto the cleaned drive and trying to boot from it even though my boot order was correct so it wouldn’t find an operating system at all.
CjThrasher yeah, that’s been my issue. I even downloaded Linux Mint which I could boot to from a USB and all my files were there on my SSD but I couldn’t access “WINDOWS” file. Weird thing. It’s nice to know I’m not the only one who has had this problem. It’s had me going insane the last 3 days 😂
This is hands down the best video for a daunting task such as migrating data like this. This walked me through the whole process for the first time and everything went smoother than I expected. Although I would recommend access random to either take down the older video, or really, really point out you need the recovery disk. I almost didn't make the recovery disk cause on the other video it doesn't seem to be as important and things seem to work out until you see this one.
Yes it can all get confusing and you really don't want to format or erase the wrong drive by mistake. Although one time I had a drive with errors, and formatted it, but did not use it, so the 'bytes' of old data were still there. I used software to recover the data, and my goodness, it recovered in a rather jumbled way - EVERYTHING! I had so many like 200 byte files, I knew they were nothing, but I was able to get my main data back off of the drive. Something got jumbled and the drive was unreadable, I forget what, but a format and recovery straightened it all out.
Just switched from a 120gb ssd to a 480gb nvme, thank you, you're a life saver ! (I must say there is a few things that changed in the meantime, for example you don't have to mess up with partitions size, they added a button "clone partition" for that. You just select the option to shrink/expand automatically the partitions and it's done)
"Leftover CDs from the 90s" - I've watched this video at least three times while setting up my SSD and that line cracks me up every time. Ain't it the truth?! Also have a ton of the slim jewel cases left over.
this is an absolute god of a tutorial, i ve been surfing the internet for many years, yet, this remains the absolute best in tutorials, (skips incomprehensive stuff, but addreses the most confusing things in a very comprehensible way) 10/10
I am writting this comment because i wanna thank you from all my heart for this tutorials. I had an Acer Aspire f5-771g and i ordered a new M.2 nvME card. My expectations were pretty low, since updating hardware is not my best task. I followed exactly your steps and here I am booting in less than 10 secs compared to the 1 min with the HDD drive. Thank you.
This is how all tutorials should be, very concise and detailed at the same time, and also a nice pace. Now, in my case for some reason I couldn't do the procedure within Windows, it always gave me an error message, but then I remember that Rescue Disc you asked us to create, I boot from it and did all the steps and it went OK, so for those who have the same problem as I had, you can use the rescue disc and hopefully it'll all be fine.
To be honest, I don't even know why I just watched this video, because it's something I do fairly regularly for family and friends, often using Macrium. However, that being said, this is hands down one of the best walk-throughs I've ever watched. Very concise and well produced.
This was my first time ever installing an M.2 into an existing system and you made it so simple and easy to follow. No problems on my end at all and I got it done within a few hours due to how large my files were. Thank you so much!
Fantastic tutorial, I installed and configured an SSD without fear and without problems. An important tip: many notebooks come without a CD drive, they need a new usb flash drive for the "rescue disk", and the usb flash stick needs to be cleaned and configured using the CMD prompt before use (diskpart, select disk, select disk n, clean , convert mbr). Thanks and congrats!
Why they no longer include disc readers is beyond me. Like my sister asked me 'do they even make pcs any more with dvd/cd players?'. Apparently not. My new to me, used laptop doesn't have one. But you can buy cd/dvd/blu ray players for not too much money and cable them up and use them on your laptop to play music or watch movies or make music cds for yourself, friends and family.
Thank you Sir, an absolute must for this process, you saved me hours of rummaging through useless web pages and videos. Restored a couple of older laptops to useful machines I can donate to students in need. Without a doubt the best guide out there.
I don't know if you are a teacher outside your RU-vid channel but you are terrific at explaining the process and the concepts clearly and concisely. Thank you for this video, truly helped me. The only thing that was a very slight hiccup was the rebooting process. I know you explained at the start that this was for a specific brand of PC but you might want to reiterate that when rebooting to use the recovery disk that the screen and process might look very different when finding and selecting the recovery device. But again, such an awesome video and you rock!
I bought a new SSD and failed many times last night doing this on my own, watched a couple videos that weren't detailed enough for my 12 iq brain, tyvm for this it was so detailed and easy to follow and I am forever thankful.
Also we all forget that sometimes it is so hard to do something, but if you step back, stop and wait a day, on day 2 it all makes sense and is so easy, while the day before you were pulling out your hair. I think our brains need to decompress, especially when doing something that we are sort of familiar with but don't do that often.
Fantastic! Best Macrium tutorial I've found, to put a smaller ssd into a laptop. This video made it easy, every step is perfectly described. Don't hesitate, this video makes it easy. Highly recommended!
Extremely helpful view. This taught me how to clear my drives too through the command prompt, which I wasn't expecting. Your pacing is phenomenal and you're very detailed. I've been binging SSD cloning videos and this is a 10/10 that helped me last night. Other videos were 7/10 at best. Nice editing, King.
I just spent three hours (due to my slow computer's HDD which I'm replacing using the steps laid out in this video) upgrading my HDD to SSD. These steps, explanations, context, and graphics/video are arguably amongst the most helpful I've come across. THANK YOU for this video. The upgrade seems to hold. I am hoping this lasts (and yes I made and have my Macrium recovery disk files on USB).
Great tutorial. I have done it a few times in the past but the tutorial helps to make sure I do it correctly. I would rather recommend that you first complete the clone and be sure you are able to boot from the newly cloned disk before formatting the old disk. It really gives you peace of mind knowing that you can always revert to your old disk if you mess things up.
its really good as it will change disk signatures to prevent disk signature collision which means you can leave both disks connected after connecting and boot fro either one..
This is one of the best videos that talks about the entire process involved in cloning an OS. I followed all the steps and was able to successfully migrate my os from hdd to ssd. Although, out of my ignorance I made a mistake by skipping the step to create the macrium recovery disk. Due to this after wiping clean the hdd post completion of migration my system wouldn’t boot up. So I request everyone to follow all the steps properly and never skip any 😅. Thanks to lot to this channel for making such wonderful videos. keep making such useful videos.
This is a brilliant video - so clear and detailed for every step. The amazing thing is that in reality the software worked exactly as shown. I had spent several days and at least 30 attempts to clone my hard drive to a smaller SSD using two different software packages and each attempt had failed miserably. I had begun to think that my usb 2 connection to the new SSD was not fast enough. Then everything worked with Macrium 7 Free - exactly as shown in the video. Thanks very very much.
Thank you so much ! I was literally struggling to understand why going to a larger SSD it would just separate another it into another partition instead of making it one, this helped a ton !
@@accessrandom ya im having trouble finding a free program that will migrate/clonehe the os for free the website has change, which one do you think i should download. I don't think they support the home version anymore.
Thanks for the tutorial, I totally missed the "Clone this Disk" option. Also the tip about repairing the Windows boot is great. Macrium Reflect made resizing for cloning to a larger partition better since this video. There's a button to "float right" any partitions at the end of the drive that should not be resized, to make room for the middle partition that will grow.
Best presentation ever on migrating OS to SSD! Appreciate all the animations & highlights to make the points immediately obvious - thanks also for all the small details to make the installation perfect (like exact resizing and ordering of the partitions)
I can't say thanks enough!!! Video is clear and to the point, migration finished so fast I almost missed it. This is by far one of the best and easiest migration videos to follow. Much appreciated!!!
This video saved me after 2 sleepless nights. I have Acronis True Image licence, but it was failing without giving any information on why it is failing. Tried multiple things but only Macrium Reflect worked fine and special thanks to you for explaining everything in detail. You got a subscriber. For those who are searching on how to delete protected partition, this should help: diskpart list disk //Note down disk number select disk N list part //note down partition num select part M delete part override
You're welcome, and thank you for the tips on deleting partitions 🙏. Very happy to have you here. For a video guide, I have a video that might help also: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-sfS143DikPE.html
Like others have said, this is the best tutorial I have ever seen. You give very concise and complete instructions and explanations for everything you do, speak very clearly, and even go the extra mile in the end to show what users will probably want to do. I bought you a coffee and have never done that for a creator before.
Just want to say that this tutorial is still relevant in 2022. I managed to clone the HDD of a new laptop to a new SSD even before going through the Windows Setup. I created the WinPE bootable image using another PC and did the cloning process in the PE environment itself. Thanks a lot 👍👍
This was probably one of the better videos out there in clearly explaining this task. There are several videos that explain only half the process while leaving out the important parts. Thanks for the video
@@ByngerX May I ask how many partitions you had on your original disk and how many you cloned? Also - when you ran the clean command, are you sure you had selected the original hard disk and not the SSD?
Finally fix it. I had my bios set to Legacy+UEFI, I switched it to just UEFI and it works now. I dont know what that means but im glad it works now! Still a great video thank you
Absolute hero, been putting off switching to an SSD for years due to being scared of messing it up, easily one of the best instructional videos I’ve watched 👍
Hey man, I'd like to thank you for this tutorial! The cloning process took 4 hours to complete though, but it was worth it! My slow laptop has been turned into a fast one thanks to you!
@@noisnecsa995 Since Macrium Reflect uses VSS (Volume Shadow Copy) technology, theoretically, you should be able to use your computer while cloning. However, I would leave it alone just in case...
I used this way back when and it worked great. Time to use it again to do the same thing - swapping from HDD to larger M.2. Not only is your voice steady, reassuring and even calming the instructions are fantastic. Thanks a million for this content!
This is by far one of the best OS/system management tutorials I have seen. Incredibly precise...and therefore *indispensable* for transferring boot drives. Kudos!
You are a serious life saver! Apart from some annoying bitlocker stuff, all I did was follow your video and everything worked perfectly! Thank you so much!!
@@ryanmartin8966 great question! I had to go to my Microsoft account and dig through all of the bitlocker keys online tied to it. Unfortunately, this did not work out for me in the long run. A day or two after my comment here, I decided to wipe the old nvme and switch slots. That's of course when I got errors telling me I didn't have a valid OS and that something was corrupted. It was an ASUS laptop, so it did not play nice with the new NVME hardware. I had to completely wipe the corrupted OS and ran into the whole new headache in the world of custom proprietary OS disk images hiding unreleased drivers not available anywhere after a vanilla windows 10 install. Ugh. Long story short, I was able to return the laptop and swore off ASUS. I would suggest this process for desktop, but not laptops (unless you're replacing a secondary drive or the OS is mostly vanilla out of the box). And sorry for the rant 😅
This is indeed one of the best, if not the best practical video I have ever seen. And of course, it made my switch from HDD system disk to SSD work on the first try.
This is by far the best tutorial for drive cloning. Informative and easily digestible. If anyone is striving to make great tutorials start taking notes!
Thanks for the tutorial. It was excellent. I installed a new 512 SSD and additional RAM in my Inspirion 5580. I had approached DELL and got a ridiculous quote from them. I had a slight problem because DELL shipped my device without an adapter screw to secure the SSD to the device. This has been reported by other Inspiron 5580 users in the DELL community forum. DELL claimed since the device was not purchased with an SSD, I should purchase a new part even though the device is under warranty. I have fixed the SSD with paper tape since DELL dosen't have the adapter. I had a slight glitch with Bitlocker encryption, but this was easily resolved with the Microsoft key for Bitlocker. Other than that the process you explained worked perfectly.
Thank you for the detailed information and the success story 👍 For a part that they could probably source for less than a cent, Dell should really include the screw on all models.
You can buy quite cheaply 'pc repair kits' that include screws, screw drivers, forceps, bits, just about everything you need when working on your laptop or desktop. Most of them are very reasonably priced. You can also but m.2 nvme screws, say 5 or 10 or 25, that's how they are usually sold in small bags.
thank you so much for explaining everything in an easy to understand way. did this to my own pc after upgrading from a 7 year old HDD (i know, its speeds were not great haha) to an SSD. im usually very nervous when doing something like this but i went in and had absolutely no nerves at all thanks to how excellent this tutorial is! many thanks!
@@accessrandom I very much like this video. I have learnt new things but I'm stucked after successfully cloning my HDD to m2. nvme. I couldn't change my boot sequence from the bios. I can only see my HDD listed even though my files and folders structures are the same on both drives. I've tried disabling secure boot but still cannot configure booting sequence from my m2 nvme. My laptop is an Hp G8.
After trying 6 different programs to get my old HDD's data and OS onto a new SSD, this is the only video that helped me. Bless those that still use disks and thank you very much for solving days of headache and preventing massive losses of money for me~!
@@accessrandom Your video inspired me to order a SSD and replace my boot drive. I followed your example and it went as smooth as silk. Gotta love the amazingly fast bootup. Thanks again.
My GF has an Inspiron 5570 which I had planned to update to 32 GB of RAM. A bit freaked by Dell's lack of any access plate etc., requiring the "unsnap" procedure. Your excellent video has reassured me that I'll be able to do this without breaking anything. I do have "spudgers" etc as I am a "fix it" kinda guy. But it gets better! I had no idea that A. this PC would support the M2, separate (and much faster) SSD drive, nor that B. they have become quite reasonably priced, or C. that putting one in could be such a low-risk procedure as it's a second drive, first one stays as is. I'm familiar with Macrium Reflect so this should be fine once I have that stupid case unsnapped. I must agree with what others have said about the quality of your videos. They are truly superb, probably the best I have seen (and heard) anywhere. I am kind of a fanatic about audio, and the number of videos I see but can't hear so well due to some Godawful "music" blaring, etc., don't get me started. And your voice is 100% broadcast quality as well. The graphics are excellent also and they round out the videos. You have spoiled me for the "typical" RU-vid effort, I am afraid! No disrespect to others meant by this, I am grateful to anyone who takes the time to share what they know. But such a crystal clear path to another person's knowledge, skill, and experience is absolutely a gift. Thank you!
You can skip the bios thing, just go straight and wipe the old disk and when you do the "fix boot problems" thing on macrium it will automatically assign the new drive as default boot drive because the old one has nothing in it.
Hi, I have Dell Latitude 6410, and when I go into Boot Sequence -> UEFI, nothing shows up. There is no Secure Boot options in BIOS either. Is it OK to skip the BIOS thing in my case, and just go ahead and wipe the old disk?
Just a fresh commenter here to thank you for this video. I cloned my M2 to a SATA but must've missed the boot partitions and only grabbed the data partition, but the rescue drive instructions were awesome and so far I was able to rebuild the windows boot stuff it needs to rebuild the image. Now I'm going to redo it correctly to copy from this build to my new build. Thanks again!
I am using Samsung Data Migration. That works perfectly and is free, It works only with Samsung SSDs. I have 2 Samsung M.2 SSDs. I make weekly an system clone from the C: partition. It takes 13 minutes.
I’ve stopped on the part where you have 6 partitions, I only have 5 partitions showing. Is that okay? Am using a 5 year old Alienware R2 windows 10, Great video by the way!!!!
came back just to repeat the final steps. although my pc works well without doing it.. I still did it just in case. Thank you so much for the video. This video deserves to be seen by more
Superb video, thank you so much! Just want to ask: why is it necessary to repair the boot code at [16:22] when the cloned windows starts up OK, shown at 12:42? thanks again 👍👍
You're welcome, and thanks. I've found that the BIOS can latch onto the boot information on the hard drive even after you set the boot disk as the SSD (in fact, you can try rebooting after you clean the hard drive - you may have problems booting to the SSD at that point). I've discovered that running the rescue disk fixes that problem without fail.
@@accessrandom I had the same question like the OP!!! Hence, thank you for this little tip b/c I usually do not experience that kind of issue. But good to know! AMAZING video: well-presented and concisely explained in a way that even lay people would understand! That's a gift!
@@accessrandom I just had this exact issue. Skipped the final step and my PC wouldn’t boot after 3 days. Just like he said, must have latched onto my other drive and couldn’t find a windows install even though it’s not in the bootable options in my uefi. THANK YOU.
I ended up getting error code: 0xc000000e on that last step and couldn't access that recovery menu and PC wouldn't boot. If that happens then I managed to press and hold the start button 3 times for a couple of second then that got me into the bios and I booted from the USB from there and finished the last step
The process of expanding your partition to fill the drive has been made easier in Macrium Reflect 8. I haven't finished the process of moving my OS drive to another yet but this has been very helpful so far.
After further review it seems that people with only two partitions on their windows drive have trouble with Macrium and their Windows Boot Manager becomes disabled since it is on the partition that Macrium disables when doing the last step even though it is not the boot partition. It would explain why activating the partition fixed the problem since this partition must be set to active in order to load the boot files for people with two partition drives.
@@systemfreeze3809 I know this reply is late but you can still do it from Where you boot to Macrium to run the repair MBR step before you boot into windows. You can open the command prompt from here where you can activate it
Great video mate. It is the second time that you saved me. First I cloned equal size HD to SDD. As mentioned before (for people looking for answers) follow the whole process and made the mofications on the bios. The clone was doing fine, but I made the mistake to put again the HD in order to format it (maybe it was better to format it by using a conector and plug it in a USB drive). The recovery disk saved my day. Today I cloned a smaller SDD to a bigger SDD. If you are doing the same follow the process described at 9:45. Macrium has changed a little bit, modify the partition size using the buttons to get the right size in "GB and MB". Thanks again!
With Macrium reflect free I cloned a 2 TB Samsung 879 QVO from a 7 yr old 250 GB Samsung. Clear Disk Info said it has less than 35% of life left so I didn't want to take a chance. I followed your instructions and it worked like a champ.
So your tutorial was most applicable to me. Few things differed. I used version 8 of the software and I had to create recovery media on a usb drive. I then was forced to boot to that usb drive to create my backup. Afterwards everything was the same. Thanks again.
Since this was made for Dell I watched this video like 5 times and it has flawlessly worked very well on Hp laptop 14s. Simply too too good!! Thanks a lot friend !! I wish others could have mentioned which laptop brand they tried it on to help the new non-Dell guys.
Best video for explaining how to migrate your data onto a new drive. Not only did you give out a free software that does most of the work. You also explained everything step by step. Why couldn’t college be this easy
@@accessrandom I have a question. I copied my data from the HDD to the SDD and I went into boot option and picked the new drive which is a Samsung T5. The data has now been copied and I assume the T5 is now the boot option. But after I restart it still shows my laptop is booted off of the HDD still. Keep in mind I didn’t download the Recovery. I didn’t think it was necessary. Any idea what I need?
@@honestlies1000 Is the T5 an external SSD? I don't think you can boot to external SSDs but I'll need to defer to others who may have had more experience. Anyone?
I cloned my OS drive to a larger SSD, exactly as described in the video. Afterwards, I removed the original OS drive (by pulling the SATA cable) and tried to boot from the clone, but it would not boot. Only after using the rescue CD I had prepared in advance with "Fix Windows Boot Problems" on the clone did it boot from it! I would recommend not deleting the original hard disk until the clone has booted a few times without problems. That way you always have a fallback option. Once you are sure your clone is working properly, you can always delete the original disk... Thank you so much for this great guide. It made the whole process so much easier for me!
I used this tutorial fora Dell Inspiron 5570, and aside from having to do a 3 hour disk repair (which the program told me how to fix) it worked flawlessly
THANK YOU SO MUCH FOR THIS VIDEO!!! The part where u explain how to fit in the partitions by adjusting the properties was a huge help! My computer feels brand new right now
Man I just can’t thank you enough!! I bought a used laptop for my younger brother and it was so laggy. I bought a ssd card and put it but didn’t work until I saw this video after following all these easy and clear steps. Again .. Thank you ❤
Many thanks for your tutorial, I managed to clone my son's pc with your detailed video. Everything went smoothly using the software that you mentioned, our dilema was to find out where to change the boot sequence on an MSI Gaming 6 motherboard..found it in the end. Test boots and all good, so finally erased previous hdd with command prompt as mentioned, restarted and all is good, no need to go through the recovery process. You the man 🍻
Even with windows 11 this worked beautifully, I was having lots of issues with my hard drive and decided to switch to an SSD and this video literally saved my laptop from being destroyed
Hey iam using minitool for migration I have some questions. 1st - in my laptop my ssd is from sata and my ssd is from nvme m.2 will there will be any issue from migratiing os to nvme from sata 2nd - i want to migrate only system (w11 os) only in my ssd because in my hdd there is data of around 600gb and my ssd is around only 250 gb. Can I do it only copying system related file's?
Absolute legend! What great details without ads. Just to the point and not missing any single step. Options for everyone and great clear speaking and volume. Crisp images as well. I used macrium reflect version 11 and still had zero issues. May karma treat you well.
This worked great!!! After watching different videos and installing different so called free software that claimed it would clone the drive, I found your video and it was so thorough and easy to follow. I wish there was a clapping icon instead of the thumbs up! I Appreciate it! I did have to boot using the usb recovery and that fixed the boot blue screen I had with other videos. Thanks again.
After cloning my drive, I changed the boot order to make my NVME SSD first. It was still booting to the HDD. I unplugged the SATA Hard drive and rebooted and it went into a recovery screen. It was missing a file. I booted into the Macrium USB and did the fix boot issues. That fixed it for me! Just wanted to say this in case any one else comes across a similar issue. Thanks for the help!
