Thanks for this amazing content. I do have a couple of questions: 1. Is it possible to integrate Voiceflow with Manychat's SMS feature? 2. When I use the VF template in my own build that I've made previously, do I connect the function block to the Agents response block in VF, then clone the function block and link the agents reply to and 2nd function block, then from there back to the user's reply?
For all of my templates, they’re available in the resource hub and you only need to change what I’ve said to change. If you are talking about your own that you wanna hook up to ManyChat then that doesn’t really need any changes except for adding the intents to all buttons and making the buttons less than 20 characters.
@@Ibrahim-AIAutomation Oh, ok. I misunderstood the converter template. In the Make scenario, why are the variables not showing for the first 2 JSON modules and the 2nd webhook and HTTP modules?
Hey Ibrahim! First of all thank you for sharing your knowledge. For me it's not workig. It's says in the get dynamic content from block that: Response should be a valid JSON format. Please check your response format via JSON Linter. I can't figure out the issue, for now rewatch and re create for the third time but nothing changes. Is it can be the issue that i use voiceflow template what has agentive integrated? Please help me about. Thanks!
There’s no variables involved in this other than the system variables from ManyChat so just make sure that you’ve followed my guide fully. I’ve also written a text guide in the resource hub so you don’t have to waste time looking through the video.
Use that empty box that says: Contact for testing, and put a name of a contact that is between your DMs, (obviously connected to that IG) Same problem..
Hey Alejandro, some people need to have live chat and a dashboard to track conversations within their automations e.g. for customer support. ManyChat makes that possible with their features and allows for easy human handoff and conversation assignment which can be triggered by a keyword.
hey man, I switched it to whatsapp but the "dynamic" section in the manychat automation was broken as there isn't one for whatsapp what should i do to keep the automation running.
Does the main voiceflow template also has to be published? And how long does it take to publish the template, i tried it many times and it only seems to work after a few hours, even a day.
For some reason my voiceflow agent is not responding. I did a test on manychat and the triggers seem to work. On " facebook send message and receive response" block i tested it with the last user messege via messenger and the response it gives me is Response should be a valid JSON format. Please check your response format via JSON Linter. Is it something to do with that?
Make sure that you haven’t deleted the URL parameters after the web hook URL as they are needed to tell the Make.com automation whether to send a response back or use the ManyChat API. Also you can follow the text guide on the resource hub.
Hey , I have integrated my agent from voiceflow to telegram , Thank you ! But why the buttons that I have created in voiceflow is not working in telegram , is there any way to solve this ?
There are some limitations with Telegram and WhatsApp that are set by ManyChat for its API. Have a play around with the showReplySuggestions and useButtons parameters and see which best fits your use.
Make sure that you’ve not replaced the whole webhook URL and just the part I’ve shown which is before the query parameters. Then check that the request body is valid JSON and you haven’t missed out any double quotes.
