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Voilamart 1000w rear wheel conversion kit review. Don't buy. Video 1 of 3. Warranty is a joke. 

TheHulkSmashes
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UPDATE. Part 1 of 3. I have uploaded a short video of the malfunction. Don't buy the Voilamart 1000w rear wheel ebike conversion kit. This started malfunctioning after about ten rides after installtion. It would cut out going up hill under a load with full throttle while at the same time the wheel would make horrible noises. Sometimes something inside the hub would hang up bringing me to a halt very quickly. It would unhang with a twist of the throttle a couple of times. I rode this about ten times after it started malfunctioning and learned if I didn't give it full throttle it wouldn't cut out but eventually the wheel quit working all together with no signs. After sitting for an hour it would come back on but I don't trust this wheel to ride anymore. Also, check out the reviews on Ebay. There are others who can back up what I say by having the same problem with the seller. They just keep asking for more videos and never actually honoring their warranty. I was unable to leave a review on Ebay as I waited too long to leave one.

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28 сен 2024

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Комментарии : 30   
@davidh8285
@davidh8285 2 года назад
I don't understand why Voilamart doesn't take care of this. I have one of their 1000w 48v front wheel kits on my bike and it is over a year old, working great. It will haul my 290 lbs at 28 mph just fine. I found it odd that you had no instructions for the SW-900 display. I have the same one and the set-up instructions were in the box with the display. The only thing I have had to do is replace the tire that came with the kit. Otherwise it's been a great conversion. Come on Voilamart, be a reputable company and get this customer happy.
@TheHulkSmashes
@TheHulkSmashes 2 года назад
Me either, terrible customer service. I hope people steer clear of them and buy another brand.
@jefferydurda9181
@jefferydurda9181 2 года назад
He probably got a Knock off version of it usually the knock offs look identical She exactly like is an operational version They have automated systems that will even respond As if there are the actual company The dead give away When you know you got a rip on version is version is they don't come with instructions They get automated response when you try to contact them for warranty issues There's no type of user manual or any way to link to a user manual online unfortunately it seems like he got a 100% knock off version By the time eBay catches these scammers they've already made up grip of money And have deleted their accounts and made new ones And are back selling As if nothing happened
@Automaintaine
@Automaintaine Год назад
@@jefferydurda9181 how do you know is not a knock off?
@billyray4491
@billyray4491 2 года назад
Bummer, mines been going for over 1.5years and never missed a beat. Very reliable and fast and deathly quiet! ALWAYS invest mostly in the battery, $100 sounds way too cheap to me, it must have an issue.
@guidothekillerpimp217
@guidothekillerpimp217 2 года назад
Thanks for the review.
@cooloutac
@cooloutac 2 года назад
Updated versions of ebikelings kit come with a pas sensor you just pull apart and then attach behind the crank arms which is way easier then having to pull it off.
@TheHulkSmashes
@TheHulkSmashes 2 года назад
Thanks, but this change must be very recent because I bought this in the spring.
@cooloutac
@cooloutac 2 года назад
@@TheHulkSmashes both versions are probably still sold. You can look at the pictures in product description to tell which one it is. Also you bought voilamart not ebikeling.
@TheHulkSmashes
@TheHulkSmashes 2 года назад
Update. I talked to two different people at Ebay. One prior to this video and the person said they were opening a case and I would receive an email within 24 to 48 hours. I never received this email, so I had Ebay call me back. Unfortunately, the only way I have discovered to contact Ebay is to have them call you and it's quite a process to find that link. So, during the second call, this person advised Ebay only offers a refund within 30 days of purchase. I didn't even have the wheel unboxed within the first 30 days since I didn't have a battery yet. This policy is useless and the first person I spoke with at Ebay obviously lied to me about opening a case. However, the second person advise me of one last action I can take which I will wait till this coming Monday to do if I don't hear back from the seller. I can report the seller to Ebay which I will do. I have a perfect 100% score on Ebay and seller only has a 96.6% rating. I am hoping this will have some effect in the end. I will keep you updated.
@breth8159
@breth8159 2 года назад
eBay's customer service has gone to hell I wish you luck but I would tell you to buy elsewhere
@xrayesel1180
@xrayesel1180 2 года назад
Any updates
@TheHulkSmashes
@TheHulkSmashes 2 года назад
About two weeks ago I sent an email telling them about my negative review on RU-vid with over a thousand views already and I got someone other than Ariel and they said the manufacturer thinks it is the controller and if it would be okay to send it. I still haven't seen it delivered. I plan on just emailing them every month or so with an updated view count of this video till the problem is solved.
@user619tlsdca5
@user619tlsdca5 2 года назад
Since getting into e bikes back in February 2022, the Voilmart kits videos here were mostly bad. There was no way I was going to buy these and glad I stayed away . With this one of late, its still bad. Way too many issues of buyers not having a good experience. Voilmart suks the big d almighty !
@TheHulkSmashes
@TheHulkSmashes 2 года назад
The main thing is that they don't honor their warranty and I was within the warranty period when it started malfunctioning. When I said I ride alot, I said it too fast but I ride 800 to 1000 miles a year not 800,000.
@dougiemiller5030
@dougiemiller5030 Год назад
Hi. I've just bought a voilamart 1000w kit from ebay. I'm in Scotland. I am experiencing the same issues straight away on my first ride. The motor cuts out & cuts back in constantly. I'm getting no joy from the seller. They have replied but not too helpful.
@guidothekillerpimp217
@guidothekillerpimp217 Год назад
They suck at customer service and support.
@SandGorak
@SandGorak 4 месяца назад
Sounds like a dodgy battery or poor connections, what connections are you using for your battery.
@michaelbrinks8089
@michaelbrinks8089 2 года назад
This is why I bought a $125 2 stroke motorized bike kit instead. Now that I have some experience, with some port work & a few part upgrades. I can build a more powerful $200 49mm piston 2 stroke bike that can easily hang with a $1,000-$1,500... mid drive or 3,000w rear wheel kit. Although it doesn't have the high hill climbing torque of a 3,000w rear wheel kit. It outperforms it other areas & for 5 or 6 times cheaper , I can live without the torque. I'm guessing the e-motor won't last long climbing steep hills everyday anyways.I'm also sick of e-bike kits lying about their specs. I do like e-bikes & if I had extra money to waste, I'd probably buy a kit. I've noticed a high ratio of irritating douche bags in the cycling & e-biking communities. Many seem to be arrogant, dorky "know-it-alls" who can never be wrong about anything & don't have many friends because of their abrasive personalities. The online bicycle forums are full of D-bags with miss information. Like a guy keeps insisting that thicker spokes won't make a wheel any stronger. If that was the case, motorcycles would use smaller lighter spokes.... Like it's true a properly built double butted quality spoke wheel that's a bit lighter can be strong as a spoke wheel that's 0.3mm gauge bigger. But a 10g spoke wheel is going to be much stronger than a 14g spoke wheel. Yet they'll keep insisting it's not true. If their $1,500 name brand 6061 aluminum frame breaks in testing before a $100 Schwinn 6061 aluminum frame does. They'll still convince themselves that their $1,500 frame is somehow way better because they don't wanna admit they threw $1,400 away on a fancy name & logo.
@samspencley7180
@samspencley7180 2 года назад
Hi wondering if you can help me I have the same kit on mine as soon as it goes over about 30mph the motor starts vibrating every time I built one a few years ago and don’t think that one did it it doesn’t do it if you lift the back wheel up and test at full throttle just when your riding it. Do you know if yours does the same? Thanks
@TheHulkSmashes
@TheHulkSmashes 2 года назад
Mine only vibrated when it would malfunction. When operating correctly, it would ride smooth.
@cooloutac
@cooloutac 2 года назад
Check spokes, reseat wheel. Proper 25 PSI pressure. Got torque arms?
@Anarchist86ed
@Anarchist86ed 2 года назад
Do you even have a torque arm on that thing?
@TheHulkSmashes
@TheHulkSmashes 2 года назад
I do. It's on the other side. However, after putting a new inner tube in, I discovered I probably don't need one. After loosening the nuts, the wheel is extremely difficult to get off the frame as the frame squeezes on the rim
@Anarchist86ed
@Anarchist86ed 2 года назад
@@TheHulkSmashes Well, all I can tell is mine has worked flawless for a year and a half now. Mine was a basic model, doesn't have the speedometer or anything. It literally goes everywhere, hauls a ton of stuff including me and my cheap heavy battery. I can make 30mph weighed down with like an extra 40 or 50 pounds of stuff. Either it doesn't get enough power, or it's a defective hunk of crap like you said. When I throttle it wants to send the bike flying from under me. It'll malfunction eventually, everything does. So I guess you got ripped off. Sorry, bro. By the way, there are no moving parts in the motor, it's magnetically propelled. You may have a loose magnet.
@TheHulkSmashes
@TheHulkSmashes 2 года назад
I have a 48v 14ah battery. It has plenty of power. It works fine as long as I don't give full throttle too much. If I do give full throttle for long periods, that's when it starts to malfunction. I also know how a motor works and they do malfunction as mine has. The problem is the company refuses to take responsibility while being under warranty. That is the purpose of the videos. To make people aware and if they decide to purchase, it is with a company who doesn't care.
@TheHulkSmashes
@TheHulkSmashes 2 года назад
Update: I received this email today where Voilamart is admitting there is a problem and yet they are refusing to admit something needs done or honor their warranty. The first two videos they are referring to are they same ones the viewed because I had to send them in a different format the next day. They are still ignoring my offer to ship it back to them and diagnose and repair themselves. Here is the email. Dear customer , Thank you for your message. The video you sent to us did not show us the problem clearly. Besides, the video you sent in the previous emails can not be opened. Please feel free to contact us if there’s any further question. Thank you! Have a nice day! Best regards, Ariel Customer Service
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