I saw the unit comes with a power adapter. I thought it was 1 cable, connected to the PC/Mac? Does it require charging? Also, does it have the Matte finish (paper like texture)?
I’m confused, on the site and in the trailer this is just plugged into a computer and they’re drawing it on with just one cable plugged in, what is the power adapter/second cable for?
Mine didn't come out an image, where to find an external power source? Should I need to order this one -Wacom One AC Adapter plug (US, TW, JP) for Wacom One 12 and 13 Touch? Thanks.
I just bought this product today. Unfortunately doesn't work. 😒 They said in the quick start guide, that if the screen remains black after powering we should connect to a power adapter. But they don't provide one. How did you resolve the problem? sorry for my English😔
