Washing Machine Repair - Replacing the Drain Pump (LG Part # 4681EA2001T) 

Because of this 7 year old video, I gave my wife the best mother's day gift. Now she can spend mother's day doing laundry. Thank you very much

I guess I can now call myself a washing machine technician. Thank you for the awesome instructions. A $20 part to repair an $800 washer was well worth the time spent watching and learning. One helpful hint for other novices like me...take lots of pictures and videos as you dismantle the washer. They'll come in handy when you need to put things back together.

You, sir, are a life saver! The night before we left on a 2 week holiday, our pump gave up the ghost. Knew when we came back that we would have a ton of laundry and a broken machine. Uggh! Picked up a new pump on the way home. Had a repairman lined up but he was backlogged at least a week. Not to mention we live in the country and there would be an additional service call charge. Found your video, (after looking at some not so helpful ones!) and figured I had nothing to lose after previewing it. Followed it step by step and before you know it, I have the machine working again like new! Not only did it save me a ton of money, my wife figures I am her hero. Thanks for this!

If they ever start awarding them, I think you should get the Nobel prize for RU-vid. Very good video. Easy to follow and lots of great explanations. No filler at all, just straight to the work. When my part arrived I was able to complete this repair without any trouble at all. Thank you, Steve.

Big Thank you to the efforts of this video, this should be a wake up call to the manufactures to start engineering their products for end user replaceable parts. With the help of this video (during Covid) I changed this myself for $40CAD. A front door access panel would be a simple design to avoid the 30 min. it takes to get to this common replaceable part.

62 years young woman did it!!! Thanks Steve

I have now done this process 3 times within a 10 year period. Thanks for the detailed explanation and the patience shown throughout the process. I saved hundreds with your tutorial. Thank You 🙏

Single lady bought and changed her on pump thanks to your easy video. Saved me money! Loving the sound of water draining!

My pump fails once a year. I do a LOT of gritty, dirty laundry. I used this video last year and am getting ready to use it again. It's the best of all of them.

Wow thank you for doing such a thorough and detailed video for this repair! We just had our drain pump fail but we were able to buy the OEM replacement pump for $50, and replaced it in ~2 hours using this tutorial. Thank you! Saved us a lot of money from having to call a repair man.

Thank you for the easy to follow video. I replaced mine with your video and an overnight ship from Amazon for $30. Saved several $$$. Thank you. One other note, this is the 2nd one I've replaced in about 7 years on my LG. So it may not be the last. 2nd time went better than the first. This time I wrote down my instructions ... for next time. 1) Disconnect washer - power and water 2) Remove Top - Top screws in back, slide back 3) Remove Control Panel - 1 screw in corner then 3 tabs and it pops off. Set it on top of washer but can leave it connected. 4) Remove drain clearance and plate (2 screws) 5) Remove gasket from front of washer - spring removal tool 6) Remove front of washer - 5 or 6 screws on top and 1 elec connection. Lift and remove 7) For ease of access, get a 4 x 4 to put under washer and raise it to 30 deg angle or so 8) Remove drain pump hoses by releasing clamps 9) Disconnect wires (note position - Brown Top Black bottom / take pic) 10) Remove pump assembly a. 2 screws from bottom hold it to bracket b. 3 bolts hold assembly to washer 11) Remove drain pump from assembly a. 3 screws - note orientation / Take pic 12) Remove white plastic pump cover 13) Replace pump 14) Reassemble pump assembly 15) Slide assembly in place 16) Be sure elec connections are good before securing pump assembly 17) …remaining assembly steps. 18) Test run before pushing it back in place

My LG washer is 14 years old. It stopped draining about a month or so ago. I watched your video and ordered a drain pump from LG. It came today and I put it in while watching your video. Just washed my first load with no problem!! If a 58 year old woman who has never tried anything like this in her life can do it with your instructions anyone can!! Thanks for the step by step instructions! I couldn’t have done it without your video!!

Thank you Steve. This was an excellent video which I followed step by step to replace my drain pump motor. My machine is 8 years old (model WM2801HWA) and this is the first issue we have had with it. We kept getting an "OE" error code and had to drain the tub out a few times. I did some research on the internet and found that the drain pump motor is typically the culprit. Once I figured that out I was fortunate to find your video. The entire process took about 75 minutes. Key was to have a second set of hands around putting the band clamp back on. Also, tried accessing the pump through the bottom of the unit, but given that the motor assembly was bolted down to the base, it made more sense to follow your instructions and go from the top down. Seems like LG could have engineered a removable door on the bottom of the unit to make everything far easier to access and save a bit of time.Lastly, when buying a replacement pump, I saw many folks had issues with non-OEM replacements, which lasted only a short while before needing to be replaced again. The majority of feedback on OEM replacements was positive, so that is what I went with.Thank you once again Steve. Keep these great videos coming!

WHAT a life, time, and money saver This guy is! After getting quotes from several people, I could almost buy a new washer! Fond the part for about $50, set aside a saturday and took my sweet time saving all that money! Thank you, Thank You, THANK YOU!!!

I am an old lady, 71 years old and on a fixed income. I was getting the EO code. I watched your video and decided that I was going to fix it myself. I ordered the pump and a spring stretcher and a wrench that helps take the clamps off the hose. It took me about an hour an a half, from start to finish. I did the job by myself. Well, I did my first load of laundry, and to my delight, no leaks. I am jumping for joy. Thank you for your video. It was very much appreciated.

You just saved me $300! That's what I paid last time to get my washer / dryer combo fixed. I was able to order the part for next day delivery, and in less than an hour, I had my machine repaired, tested and washing a new load of laundry. Bless you!

Thank you for producing this video! It was super helpful. Very concise and easy to follow. There is no way I could have replaced the washer drain pump without this step-by-step advice. Very much appreciated.

Bought the pump on Amazon for $27, followed the directions on this video, washer works perfect! Thank you!

Steve has saved me hundreds of dollars between this and the LG dryer roller replacement video. I think it's super helpful how he shows the reassembly as well, because reversing the process isn't always as it should be. Thanks so much! 👍

Steve, the washing machine stopped draining. My roommate and I watched your video and were able quickly and easily follow along. Instead of paying someone else to do it, we did it and saved lots of money!! It's now working and running like new. Thank you!!

Thanks Steve, with your video I was able to fix my washing machine. Now it's draining perfectly and I saved $200 bucks!!!

Great video. I fedexed a drain pump overnight from Amazon and fixed my washer for a total cost of $43. It was actually much easier than I expected even after watching this video.

I have to say, his instructions were spot on! I bought the part, watched the video twice, and then followed the video the third time, stopping it when I needed to. I was able to fix my washer. It's in there right now washing a load! Thank you so much for this video. It saved me a lot of money.

The pump went out on Christmas night with guests when I went to wash sheets! Watched your video, which is the clearest and best-presented appliance repair video on RU-vid. I have the pump out, and my local appliance parts store has 9 LG pumps in stock! Thank you for preventing me from having a nervous breakdown. Your reassuring and calm manner is appreciated, as well as the step-by-step down to each little screw's location makes the repair a delight instead of a nightmare!!!

This is one of the best repair videos I've ever watched. Step-by-step perfect. Steve nails it!

This video walked me through step by step. I was able to switch out the part in less than 2 hours. Saved me 100's of dollars in repair costs and or getting a new washer that wasn't needed!

This video is 5+ years old as I write this and it's still just as good today as the day Steve made it. Steve, if you're still watching getting these replies... YOU ROCK!

6+ years later and here I am, performing the same part replacement and relying on your video to walk me through it again! I dreaded it a little bit, but your video again showed me that its not that difficult a process and that its just a little time consuming. Thank you!

This guy is amazing he made our repair about $40 instead of $hundreds:) Best video and it is easy!

ATTENTION: You don't have to remove the face! If possible, just tip the washer on its side and expose the bottom. Literally all you have to do is pull wiring, pull hoses, remove three screws at front, then pull out pump assembly. I had the whole thing replace in less than 30 minutes that way. Im pretty sure itd take at least 30 minutes to even get through half of the faceplate removal. 😅

Steve is awesome. You explained everything so clearly. I replaced the drain pump for about $50.00. I was quoted minimum of $300.00 from appliance repair companies. Thanks again Steve.

5 years later, here I am again! Only this time was to replace the drainage hose which had a hole in it due to the unnecessary rubbing of it against one of the lower shocks! Either way… I cannot find words to express my gratitude for this gentleman’s knowledge and great efforts in transmitting such detail during the guidance footage of this video! Thank you 🙏🏼 thank you 🙏🏼 thank you 🙏🏼

Completed the repair myself. Thanks for the post here. Saved me $300.

This video was amazingly helpful. My LG washer was not draining and I had booked a repairman to come fix it. Thankfully, I decided to look on the web first for possible solutions and found this video. It was indeed my drain pump which had failed. I would have had no idea how to repair it myself but following this step by step video was easy. Thanks Steve for saving me a couple hundred bucks at least.

Nine years later this is still helping people! I am a senior lady and was able to follow along and get it taken apart! I do not know if it is the drain pump that is bad OR the little tiny drain tube that is plugged up (sandy gunk in it), but I think I will replace both since I don't want to do this twice. It took me about an hour and I needed to use my drill on reverse to get the screws out that hold on the front panel. Thanks!!

Hello Steve, I am a woman and this is the second time I have to disassemble my 17 year old machine. The first time it was the spider that broke and damaged the front tub. I had to disassemble from A to Z. Now it's for the drain pump. Always easy to follow step by step with your video. But this time I ordered the tool for the spring. Thank you a thousand times.

saved me a ton of coin. I didn't wan to spend 300-400 to have someone fix it but I also didn't want to spend $700-$1,000 to get a new one. This video worked perfect and I have more money for food.

thanks a lot for the video Steve; you've saved the machine from getting scrapped; the service guy recommended to scrap the m/c and get a new one; your video was great inspiration; I gave it one last try, and I could clean the clogged drain hose, and it worked like charm; working with the ring clamps were the most difficult part due to lack of proper tools. thanks a lot for sharing the video

I've done this 9 months ago and my pump is bad again (loose impleller- sound of impeller banging on the pump housing). When the pump was working, loud motor and water movement sound is evident but now the sound is just a motor rotating along with tapping sound like plastic to plastic caused by the impeller banging on the interior of the pump housing. Great to revisit youtube and found again how simple it can be. RU-vid presentations can always be easy. Usually what delays any job in real life/time is the preparation or availability of proper tools, worksite organization, lighting, some muscle power and grip/pinching power with the spring and electrical connectors and first and foremost the access to the machine. In my case, I do this onsite on the laundry room without moving the machine as it is fronting a narrow hallway. Moving it out then in after the repair is the hardest part and most time consuming. The access issue in removing the screws in the back of which you can loose and drop if not careful is resolved by a magnet, proper lighting, catch pan, mirror, stubby magnetic screwdriver, and patience. Before all this though ,the knowledge presented here makes this repair 90 % flawless. Thanks for posting!

Another satisfied viewer. Watched this when I saw the dreaded "OE", cancelled the the service appointment and got the pump from Amazon, IN 12 HOURS, for $35. Installed in a little less than 2 hours and we are back in action. The spring thing was the hardest part...just have to be patient, methodical and gentle. It will work eventually. Thanks, Sir!

Thanks, Steve! I followed your directions and was able to replace the failed drain pump. Saved hundreds of dollars on the repair! I did need some more tools that you didn't mention like a stubby Phillips screwdriver, right angle screwdriver, and I even used my socket wrench set to remove the front panel. This project is really for two people and took us several hours, but we got it done. One thing that I wanted to mention was that our ten year old washer has a rusted spring on the band clamp. Replacing this turned out to be the most difficult (and most frightening) step. I recommend those who attempt this repair examine their door boot and band clamp before beginning this project to determine whether it's time to replace those as well. Great video!!!

This is one of the best videos I've seen on RU-vid. A perfect how to video. Thank you so much. I wish everyone was so precious with their instructions. A $36 pump and a half hour of my time. This saved me about $250 to call a technician in. Thank you so much.

Please be sure to check all the tubes that are attached to the drainage system before you replace your pump. You can do this by simply tipping the machine. We found a large build up of silt/sand that was obstructing the large black hose that drains the tub. We pinched the clamp and pulled the end of the tube off. We unscrewed the wire that holds that gasket from the tub, then we pulled out the drain clean out. We poured hot water down it to flush the hose and scrubbed it with a bottle brush.

Steve, that was awesome. Thank you so much $42 for a pump and two hours later I’m back in business and save $2000 for a new washer and dryer. Great video.😊

Thank you for this video! You walked me through fixing this problem on my washer step by step and didn’t make it seem like a daunting task. I am not a repair person by far. I am proud of myself for fixing my washer completely on my own, with no help except by watching this video! Back to doing my laundry now. 😃

I am an old retired industrial service technician and this is an excellent training video. I particularly liked, at 6:20, seeing blood on your finger; I think I've bled on every job!! Also, I am please that you showed a well used machine; a new machine would often not present the "gotchas" that an older machine may have.

This man is a trained professional. He got through the entire video without saying "thingy", "doohickey", or "that little thing down there"! Impressive.

This is one of the best do it yourself videos I have watched. Made the job easy and took just about an hour. $58 part.... saved $100's on service call. Thanks.

This video and a $20 pump helped me look like a hero to my wife! Thank you so much!

Step by step clear instructions were wonderful. I've never fixed an appliance in my life and I was able to do it! Thanks!!!!!

Thanks a lot for this great video.. Excellent teacher.. Yup I did the repair on May 19,2020. I also let my son of 17 yrs... Watch this video and do the repair... He did a great repair using your video... Thanks. Lot!! Save $800.00 the plan was to buy a new one... This washing machine is 12 yrs old..

Far and away the best 'how to' video I have seen. After watching this it took me 1 hour to have my washer up and running. Clear step by step dismantle, repair, re-assemble.

Thank you for this video! It was very helpful! I'd like to point out that its easier if you address the control panel retaining tab *before* you release the clips. If you do the clips first, it causes additional pressure against the tab - making it more difficult to pry. Also, its generally advised to use a phillips screwdriver to remove the bellows band clamp, as its less likely to cut into the rubber. However, my advice on that is to use a plastic pry tool as to not accidentally cut the expensive bellows.

Thanks Steve, You're The Man!!! We followed every step & our washer is draining like a Paul Peirce Buzzer Beater! That's why You're here!

I fixed my washer, LG WD-14376FD with this tutorial, pump is on the other side but 90% of the guide is pretty much the same! The only difficult part was the spring clamps, make sure you have some wide pliers to catch 2 out of 3 or you'll struggle a lot. I wouldn't have guessed about the plastic lock under the pump, you're a life saver! Thank you for saving me at least 100 euros. Replacement kit in Greece costed me 44euros including shipping and vat.

Just finished mine, I was checking in with the video at every step, and it's draining like a champ now! $22.50 and some elbow grease vs. the $300 the repair tech quoted me over the phone!

OUTSTANDING!! Thank you from the bottom of my heart. Best $62.00 and hour and a half I have spent.

Thanks, perfect and clear instructions! I ordered the part and did it myself, saved a few hundred bucks I imagine! Putting the spring on was a 2 person job though!

Thanks Steve! We downsized from a 2600+ sq ft house to an 1100 sq. ft mobile home, that I gutted and rebuilt. I designed the cubby around my washer and dryer, without a ton of free space. My wife walked in this morning and told me the washer was broken. Uh oh! I was relieved to see that I can disassemble this thing without moving it. I was dreading having to move it out. I'm in the middle of putting in a new heat pump, so this didn't happen at the most opportune time. My pump motor still seems to be running, but sounds like the impeller has come loose. I scrapped another older LG washer, and may actually have a spare pump. Now, if I can get my Bobcat Skidsteer running, life will be good!

Thank you for the video. We have been without a washing machine for weeks. Ordered our drain pump part through Amazon, received within a few days. I followed your directions step by step. Wow, machine now works perfectly. No more washing clothes in the tub. Thank you

Out of all the videos I’ve seen for this repair, this is the best one. Thank you 👍

Great demonstration. Very clear - no surprises. The spring is the only part that was a bit of a pain in the butt.

My eleven-year-old LG stopped pumping. Your video gave clear and systematic instructions on how to get to the pump and replace it. Otherwise, it would have been a drawn out, frustrating, and perhaps futile attempt. I don't have exactly your model, but it was close enough. Given the video, the process was straightforward. For all of you other do-it-yourselfers, pay careful attention (as you remove it) to how the rubber gasket around the door seats. Also, for me, it took development of some technique to replace the spring-loaded retaining wire around the gasket. I'm pretty sure that Steve, the gentleman in the video, had done it a few times before. :-) Thank you PartSelect.

I am a 60 year old female and I did it just like you taught. Thank you so much. Saved my hundreds. My husband was ready to go buy a new one and I asked him to let me give it a try.🤗🤗🤗🤗🤗

Steve- thanks so much! Between a video sharing what a broken pump sounds like, and YOUR video on how to fix it, problem identified and fixed within 2 days, by me. Really, REALLY appreciate your video!

This is an amazing video. I followed it step by step and was able to replace my drain pump motor. Easy, Fast, Simple. These guys know their stuff!! Professional and knowledgeable!!! I will be back to watch more!

Thank you so much for posting this video. Our Kenmore washer was not draining or spinning. Ordered a new drain pump from PartSelect and followed this video to install. Success!! Washer is working again and for a part that cost less than $50. Only thing was that it took me an hour and 45 minutes to do the repair, not the 15 minutes of the video. Very happy and so is my wife.

Steve you’re a life saver! Took me 2:45 hours start to finish and saved days and money going to the laundromat waiting for a repairman that would have charged $300 plus parts or more! My cost was $27.00 for the part! Thank you soooo much!

this guy makes it looks so easy, expert level repair man

Great video. I was going to call a repair guy but after watching your video I was able to fix it myself and the drain motor was only $64.99. Thank you!

I’m a single mom and was able to follow this step by step with a $26 part. You made this so easy! Thank you! I’ve also replaced the motor using one of your videos. Saved me so much money!

Thanks Steve! Ordered my pump motor on amazon for $18, followed your video and now I have a functioning washer again! Can't thank you enough!

I cannot thank you enough for your detail step by step guidance. many blessings and keep up the great tutorials.

dude you was awesome I've never worked on a washing machine and I watched the video took the pump and there was a penny inside the motor. Ty without this video I could not have done it!!!!!!

This video saved me a whole new washer. I bought the part for 50 bucks and this video got me through the install. It took me about a hour to do.

You did it again! Because of you I have replaced the circulation pump, the drain pump, the bellows, the hot water switch and some other kind of hose. My machine is 11 years old and I've had to call a tech out twice before I figured out this is something I could do on my own. The tech visits were $700. One replaced the gasket seal on the door and another was something else. And parts I've spent $150 to $200 on those four or five different fixes. I am grateful and monetarily indebted to you. Thanks

Replacement #2 in 4 years. Thank you, again, for the video.

This was fantastic. My model is a little newer so the pump assembly was on a tray which had to be removed by a 10mm socket. Luckily mine just had some fabric caught which was causing the pump to not turn. This video was a great help. Did the whole tear apart and put back within 30 minutes.

By far one of the most useful tutorials in my household. I've had to replace the pump in my unit three times during its lifetime. For any of the comment readers I don't have the push tab pump release but have the bolt on unit. Looks like my bolts were 10mm if that's useful to anyone else. Also recommend buying the washer spring clamp removing tool for about $12 just to have it. It's janky trying to do this with pliers and a flathead.

Video was spot on, fixed the problem and only took about an hour for someone who knows not what he's doing. Thanks!

Thanks for such a detailed description of performing this repair! Did it just like you showed and fixed my problem. (Found a finish nail lodged in the pump, removed it and reassembled so I didn't even need a pump or motor!)

Great job with the video, it was perfect! The only difference I saw was that I could install the new pump in multiple orientations on the connection with the drain housing so I had to look for the original screw marks to get the correct alignment.

After watching this video, $30 for new pump on Amazon, next day delivery and 2 hours later, washer is good as new. Thank you!

Thanks Steve !! My husband and I did it ! $40 and fixed thanks to you my 5 year warrenty literally expired 2-6 and on 2-27 drain pump shot craps

This video saved me about $200 in professional installation. Did it in about 1 1/2 hours. Thanks!!

This video was incredible. I didn't have to go as far as replacing the motor, but I felt confident that I could if I needed to, with your help. Thank you so much!

Fantastic video, THANKS! Just an FYI, if you have a dryer stacked on top of your washer in a tight closet like me, instead of wrestling the dryer off and out, you may want to try simply sliding the top cover back (after loosening the screws on the back) with the dryer still on top. It worked for me and was able to follow the rest of this video to a tee! As noted by others . . . this video saved me a ton of $$$ on a service call!

This has helped us replace the motor in our machine twice. So much cheaper to replace one part than the whole unit. Easy step by step instructions from start to finish.

Well done video, thank you. You forgot to include one step in the reassemble process. The short screw near the drain hose needs to be replaced before you put the cover on. My washer is back to normal, thanks again.

Fantastic! Thank you so much for this incredibly helpful video. Just finished swapping in a new drain pump and it works like a charm. FYI - reinstalling the spring clamp w/out spring pliers was the toughest step, but it can be done. Recommend long handled pliers for extra leverage, and some patience. Thanks again!

Thank you, thank you, thank you!!! Saved a thousand dollars buying a new washer. Took my husband and I an hour or so and spent 37 bucks on the pump. Excellent video!!!

Thank you Bob for your video. Our 5 yr old LG Model WM3670HVA would not drain - bought a new pump and with your help was able to install the pump and we are now doing our first load of laundry for a while. Do to where we live I could not find an appliance repair person to travel out to our home to install the pump so your video was invaluable. Again thank you!!

Steve is the man! This video made working on my machine incredibly easy.

Thanks a lot. Easy to follow instruction with natural (not clipped) pace of execution. We did all of that, and now new pump works great. Yes, our LG washer/dryer was a bit different in little details, but main workflow stayed the same. Rare opportunity to clean the machine from end to end, too. Great help, very appreciated.

Wow! Great instructional video. I was able to change out drain pump myself in about 2.5 hours. Pump was like $30 bucks. Saved some serious coin not having a service tech install!

Used your video to change my pump a little over 2 weeks ago. It was stopping me almost every load with the OE code. After the replacement, not a single fail in 2-3 weeks of laundry. Thanks!!! $40 part and about an hour of time instead of having to hire a repair man or buy a new washer.

Awesome video. Clear and concise. Just finished my repair with your video. Thank You!!!

I followed your directions and it works! ! Thank you so much!

Steve; I carefully watched your instructional video documenting the procedure for replacing a door seal on an LG Front load washer; your ability to communicate is nothing than outstanding ! Especially the segment pertaining to the fitment of the door seal to the washer's drum and the use of locking pliers and a flat-blade screwdriver to install the metal retaining ring to the drum-seal interface. The language was clear concise and unambiguous. The visual aspect of the video clearly depicted the finer points of the job with clarity and preciseness. I picked up on the Canadian🇨🇦accent as I live in Buffalo, NY on the border; hence the impeccable use of the English language. Keep up the good work and I look forward to viewing your productions in the future.

Did this on my second try. The replacement pump was not fixed firmly so water leaked on my first try to fix it. You are awesome! Saved me at least five hundred bucks. Thanks a lot.