I will never purchase from this company again. They sent me a costume covered in stains that my daughter absolutely cannot wear on Halloween and refuse to make it right. Taking my business elsewhere moving forward. This is the worst customer experience I have ever received.
Sorry about that! As you can imagine we ramp up our CS dept for Halloween and can't guarantee everyone follows our guidelines. Please call or chat us on our site, or DM us on IG or FB. We'd love a chance to make it right!