It’s a lot easier to cause an outage than to restore services. It’s also easier to restore service than determining the exact cause. In my opinion, it was software that caused the problem, but there wasn’t a plan to restore to the last known working configuration, so network elements had to be restored one at a time. In an outage you are singularly focused on just restoring individual elements in the network. Determining what exactly caused the problem is left for the days after you have put out all the fires. Additionally, I am convinced the software patch was initiated by an international contractor. It is great that to employ people all over the globe, but it is not great when those entities are not held to the same standards to avoid outages.
I hope att never gets back its service. I,m 84, had a land line all my live with them, my wife of 6o years had to have a monitor tothe hospital so doctors could monitor her pacemaker inher heart they changed my land line to internet, my wife had all kinds of problems with internet glitches,no internet for days on & off for the last year she was alive.she went to the hospital for an infection where the pa cemaker was lnstalled in her heart,she never returned home, AT&T REFUSED TO INSTALL MY LAND LINE, SAID THEIR CONTRACTOR NO LONGER INSTALLED LAND LINES. I CANCELED AT&T SERVICE, AND NOW AM STUCK WITH ANOTHER CELL PHONE CO. MY GRANDSON GOT FOR ME.WHY NO MORE LAND LINES????
@Cornbread-gi6kt or it just highlights how horrible their infrastructure is that a bad patch will cascade and cripple their networks for half the day because they don't have proper redundancy and rollback in place.
If this was a software bug, then why not just say that? It's not really a huge deal. The fact that they're not saying what it is, is what leads me to think it wasn't just a software bug. Usually when people don't want the truth known, it's not something simple.
Shows vulnerabilities in the communications system. We will never know the truth. If AT&T does tell us something happened in the CO or back office, are you going to understand what they are talking about? Most people have no clue how the wireless phone systems work. They could tell you anything and you'd have no reason to question it. My sources told me they had an overvoltage causing a transectual deviation to the muxilator on the generator data flipper.
The crazy thing is the main cities affected by the cell phone outage are the same cities that could be affected by a nuclear attack. Kinda weird if you ask me!!
The prof is ridiculous, how could a software patch affect so many OTHER NETWORKS AND PLATFORMS ? answer: IMPOSSIBLE. the cause was GLOBAL, AS IN SOLAR FLARES TAKING OUT MANY NETWORK SATELLITES. ATT WAS NOT THE ONLY NETWORK AFFECTED. That professor should update his resume.
San Jose, California checkin' in. This writer still have an AT&T landline and that went dead. Was able to use my MetroPCS/T-Mobile text and phone, but no interwebs. This was a test, folks. Got the WEF written all over it.
How does his theory on AT&T's outages due to software cliches explain all the outages that occurred with Verizon, T-mobile and other smaller carriers that occurred around the same time.
Different carriers will contract using the same cell tower from a different company. So if AT&T is the only company that has a tower in your town Verizon can piggyback off tower that to offer you a different rate. The Software glitches Dr Prakash is talking about likely could be due to miscommunication in different codecs(think of the difference between Latin and Spanish they have generally same roots and structure but the languages are not interchangeable). The reason why hes saying that likely the cause is a software patch* is if the patch doesn't account for wide range of existing issues it could cause the issue we see today which is an outage. In software design and computer science there are different methodologies on deploying software first is you can do what AT&T likely did which is update everything at the same time(synchronous) this is WIDELY REGARDED AS A BAD THING because it can cause issues on a wide scale. The alternate is a rollout which is you slowly update sections of the network at a time. So why do the synchronous? While it stated this was not due to a cyber attack. This is likely in response to a cyber security THREAT when a company sees that a exploit or attack could be successful they need to stop that from happening which is when you would do a sync'd update however it could cause outages like this when hastily deployed however in my opinion an outage is an acceptable risk compared to a cyber security threat. -
If it was a software bug… why wouldn’t AT&T say that?? Why were they so vague in response about the situation…? Potentially not scaring their customers away and FBI/government paid them to stay quiet.
I texted my sister this morning to try to check on her! I got a Chinese message back from her, and I promise she doesn't know Chinese 😂🤷♀️ thought it was pretty crazy...!!
😂😅😂 This professor seems to have an issue in logic. It was not just AT&T that was down but almost all other cellular providers. Unless they are using the identical code and were updating at the exact same time his theory is BS. What was the cause of downed service across the nation? CIA was practicing for the 2024 election and a complete communication blackout in the nation.
Let's clarify a bit. It wasn't just at&t that was affected there were multiple platforms and networks that were affected. The cause, solar flare radiation. What the new hasn't been telling people is that our planets protective field is slowly dwindling away, and the most recent solar flare events that include a couple of recent x flare events are most likely the cause. Research the Carrington event a little and look at our recent space weather events it will definitely help. With misinformation or selective information.
Down Detector reported outages with AT&t, cricket wireless, Reddit, Verizon, T-Mobile, consumer Cellular, boost Mobile, straight talk, US Cellular, Google, destiny, webs, ADP payroll, and tons of others, but I'm only reading one of the screen shots i took of it. So actually, No, it was Not "just AT&t".
Can we please have more educational news segments such as this this was very informative and help to understand whats going on instead of vague information about service being out I love technology lets educate the general public
That would require more than 75% of the viewers to finish school first for them to understand, and sadly people want sensationalist short headlines for them to click on the videos before they got back to their dopamine shots every 20 or 30 seconds.
I'm in IT for 31 years and have 23 years of QA experience alot of companies are guilty of not testing code before release to production. Scum methodology is to blame as Corp executive wanting to be sooooo competitive they test there beta code in production on the fly. Years ago thus was not the case waterfall methodology was used and the product was more reliable. But all this changed in the name of the dollar and competition cutting qa out of the picture and giving the customer a far less stable and low quality software product full of bugs and exploits. This is why software companies send so many updates. Because the cut the qa process out
Why is that? 2AM central time is the absolute best time for an update to a nationwide service. Past midnight on the west coast and before much of the easy coast is awake. A bad patch causing a cascade could absolutely cause this if they arent properly prepared. Of course they are being quiet because they just showed the world how vulnerable they are to an attack if someone finds an entry point. Roll backs and redundancy should have had the network back up within an hour or two.
1997 Telecommunications Act. AT&T owns the equipment, the other companies just lease space on that equipment to run their service. If all cell services owned their owned towers, we would have a cell tower every 100 feet.
National Security Council spokesman John Kirby said both the FBI and Department for Homeland Security, blamed the outage on Trump! Anything that makes us look bad.....we blame Trump!
Why bother with a answer? Midday - no answer..."They're hiding something." The afternoon - "We found the problem of a software update malfunction. System is restored. No malicious activity was involved." "We don't believe you!"
His theroy doesn’t hold up to scrutiny, because other Major cell phone carriers also went offline. What was that chinese company President Trump was limiting their activity? HUAWIE?
Is this the worst dressed newscast in America The red blazer? The reporter guy? Navy suit, purple shirt and yellow tie?😂 Who dresses them? The Salvation Army?
lol 😅 Of course we’re never going know what happened. I would think a solar flare would take more than AT&T cellular service out? T mobile had some also. What’s China been doing these days? What’s Russia been doing? Iran? There you go. What’s our government been doing? The elections coming up, Democrats are getting desperate
Many have opinions, including the professor, and I have one myself. 😅 AT&T had someone make a major blunder in rolling out this software update, and that person or group is no longer contracted or employed by said company. IMHO. 😅😂
Why the f are you asking a professor from a University? Why not talk to industry insiders? Lots of people have much more idea of how this all works than a university professor with no practical background in the industry.
Was a solar flare. Obviously, can't believe everyone is so daft. The satellite got knocked out temporarily from a solar flare, if it was a software update it wouldnt have knocked out other devices that uses the satellite but different software. Jesus ppl are dumb
Ok I got my saw back, it was my fault. I let the saw idle on the high idle, I didn’t pull the trigger to get it out of the high idle so the clutch got hot and melted the housing. I just bought a tachometer, but I don’t have a special tool to adjust the carb. I didn’t understand why you cut the caps and not sure what I should do to adjust the L and H. Do I need to buy a tool kit?
They know what happened they just not gonna tell you everything’s a big secret y’all better start learning how to speak Chinese and Russian and Spanish
A zero-day is a vulnerability or security hole in a computer system unknown to its owners, developers, or anyone capable of mitigating it. Until the vulnerability is remedied, threat actors can exploit it in a zero-day exploit, or zero-day attack. AT&T you need to get on top of your security so this doesn't happen again all tech companies need to look at this as a sign to take cyber a bit more series
They have done(not-done) that before. It's an infamous example that a minor software patch took down the East Coast's phone network. The engineer and head engineer stared at the code and decided it wasn't worth the week/month to test it. When a phone switch got overloaded, it hit the bug, caused a cascade failure (more phone switches failed, same patch) and the entire East Coast lost long distance service. Size, experience even major loss of property and life; none of that will necessarily mean a lesson will remain learned. The lure of cutting corners never ends.
