It looks like the soap draw had been leaking My mum's washing machine was. I corrected the fault and the bottom of the washing machine hasn't rotted away unlike the one in the video clip It only leaked during the rinse cycle I repaired the fault with silicon not bad for the first LG Direct drive washing machine 22 yers and still going strong
Hey Terry HEDD is High efficiency Direct Drive which is nornally in our Toploaders Direct drive is in our front loaders but it boils down to the same concept
It is NOT reliable! Apart from the fact that it is very fussy - detects all little imbalances in the load and stops spinning, so you come back after work just to find your laundry not finished. After 4 years it started to make infernal noise while spinning and the 10 year motor warranty is just a marketing stunt - they will say it is the barring and charge you the price of the machine itself to fix it. Why is the barring damaged if your "advanced technology" tortured me during 4 years with this overprotection to load imbalance?! The barring should have been protected by this! SO often it happened that I come home to find my laundry NOT finished, while with my same habits, other previous machines worked fine!! No, this "advanced technology" is not worth a penny IMHO. Stay with the transmission BEST guys - it is tested along many many years and PROVED to work on so many models, brands, etc!
My lg washing machine that i bought in 2018 and till now only has 1 issues on the rubber near the door which makes the water leak and after getting it replaced it back to normal. Some side of the lcd is now not turning on normally but it doesn't affect any othe functionality to the machine, it's just maybe my fault for the placement of my washing machine which makes it oftenly slightly exposed to rain water