what is Call Calibration in BPO? || Live Example calling process 

Great buddy, i wanna know more about these topics as well if possible please cover these points - DMAIC Difference between Calibration and listening session and it's processes What is full form of SOP, IR, SOW, PIP, TNA, TNI Difference between feedback and coaching Types of feedback People management skills Monitoring criteria Thankz in advance

Calibration... apne din yaad aa gaya bhai...love you bro 👍👍👍👍

Hi , thankyou so much for the Videos. Guess what i cleared my interview. your videos were really helpful. Keep the the good work.

From Barranquilla Colombia and I have to tell You , You have very good content here

Sir ur videos are very very hlpful for me ..thank you soo much for making these videos ❤

Bro nice video.. best explained and smooth.. thanks alot this did clear many doubts.

Very good information.

Very Interesting Video.Please share some good videos

why did u stop making videos....you are adding value to people's professional life... you should continue it .. not for making money from youtube but for helping people .. if you can change only one person life.. than become a successful youtuber.. money, subscriber, views doesnt metter if your intention is to helo other ... pls continue making content just to help people ...

Video was superb.. Just a suggestion make a video on calculating calibration variance in excel sheet if possible.. U guys r doing grt job - By a Quality Analyst 🙂

Do make videos on excel and ppt that is relevant to QA reporting with mock data. Also, what are the different monitoring tools that are used these days.

This is very helpful...

Appricate all of update on Quality job roles... thanks so much 👍

This is Excellent...

Helpful

Absolutely i got your all points can you share over all discussion in pdf

Awesome explanation

Please prepare one best and short calibartion dashboard.

Very helpful brother

it was helpful brother

Great😊👍

Kindly give video for SME POSITION

Super

Thank you somuch sir..

What could be the right answer when hr ask what initiative did you take???

Thank u so much it helped me a lot👍, please upload the about the error ( like fatal error)

Explain about pareto chart

After rating the call, how to calculate the difference

Can you or anyone share how to calculate Variance and the tools required for the same.....any excel format can be shared??

Who is vendor in this? Emolyee or someone. Clear it

Explain about root cause analysis

Please create calibration sheet in excel

Rest is covered just add up on variance%👍🏽