What is CRM | CRM Life Cycle Overview | Salesforce with Arun 

What is CRM | CRM Life Cycle Overview | Salesforce with Arun
This Salesforce Tutorial is ideal for both beginners as well as professionals who want to master Salesforce Cloud. Below are the topics covered in this Salesforce Beginners tutorial,Salesforce is the primary enterprise offering within the Salesforce platform.It provides companies with an interface for case management and task management, and a system for automatically routing and escalating important events. The Salesforce customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking Web sites, provides analytical tools and other services including email alert, Google search, and access to customers' entitlement and contracts.
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