A new system called PSIRF (Patient Safety Incident Response Framework) is being introduced from Autumn 2023 and will mean the patient and their loved ones will be at the centre of investigations in parts of the NHS. Healthwatch Norfolk worked with the Queen Elizabeth Hospital in King's Lynn to explain what it means. The hospital's associate director of patient safety Heather Morrish talks about PSIRF. Read more at www.healthwatchnorfolk.co.uk/Psirf
17 авг 2023
