What is the Cultural Web? Johnson & Scholes on Where Culture Originates 

The Cultural Web of an organization is a model developed by Gerry Johnson and Kevan Scholes.
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The Nature of Organizations: A Management Courses Introduction
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The Nature of Organizations
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This video is part of course module number 6.1.4
Program 6: Managing within Organizations
Course 1: The Nature of Organizations
Section 4: Organizational Culture
Other videos in this section include:
🎬 Introduction to Organizational Culture • Introduction to Organi...
🎬 Quinn and Cameron: Competing Values Model of Organizational Culture • Quinn and Cameron: Com...
🎬 Edgar Schein's 3 Levels of Organizational Culture • Edgar Schein's 3 Level...
🎬 National Culture within an Organization: Geert Hofstede's 6 Cultural Dimensions • National Culture withi...
🎬 How we Work: Geert Hofstede's 6 Cross-Organization Cultural Dimensions • How we Work: Geert Hof...
LESSON NOTES
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Johnson and Scholes created the model called the Cultural Web of an organization. It helps us understand the factors that have an impact on an organization’s culture:
• Paradigm - the set of assumptions about the organization that everyone makes (or most people do)
• Symbols - terminology, branding, perks, titles
• Power Structures - hierarchical structure and networks of informal power
• Organizational structures - relationships between functions, activities, people, and even budgets in the organization
• Control Systems - how the organization measures and rewards performance - and what it rewards and punishes
• Rituals and routines - what we do and how we do it - including how people relate to one another
• Stories - the events and personalities the organization remembers and how it frames them into lessons, successes, failures, heroes and villains
We can use this model to help us to:
1. Assess the components of the culture as it is now
2. Determine how we want it to be
3. Identify the changes we need to make, in each area, to bridge the differences
RECOMMENDED EXERCISE
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For your current organization - or one you know very well - write a short description of each of its:
1. Symbols (2 MC CPD Points)
2. Power structures (2 MC CPD Points)
3. Organizational structures (2 MC CPD Points)
4. Control systems (2 MC CPD Points)
5. Rituals and routines (2 MC CPD Points)
6. Stories (2 MC CPD Points)
When you have done that, finish with its:
7. Paradigm (2 MC CPD Points)
DOWNLOADS
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RECOMMENDED READING
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- Understanding Organizations geni.us/oB774Do
- Images of Organization geni.us/hrOemEs
- Inside Organizations: 21 Ideas for Managers geni.us/YwwL
- Gods of Management: The Four Cultures of Leadership geni.us/bpPeC5
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: kit.co/MikeClayton/manager-s-... (the links are affiliated)
Management Courses Continuing Professional Development (CPD) Points
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Each video has two levels of MC CPD points. For this video:
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