I work in the system. It is indeed broken. But there's no way any delta or echo is waiting 7.5 hours, an ambulance would be diverted to that call over lower priority calls. 3-9 hour alpha responses...that I've heard of and dealt with.
Question from someone who’s system uses MPDS/ProQA but utilises a different priority system. Does prioritising using A-E work? Are some calls prioritised higher when they could be lower and some lower when they should be higher?
Years of under funding staff and resources in healthcare has come back to bite the current government in the ass. The system has been at a tipping point for at least 10 years. What the hell did they think would happen? Oh that's right they don't and never have. Past and current management have never had any foresight beyond getting that quarterly bonus for cost cutting and "efficiency".
I live in a third world country and we do not have to wait hours for an ambulance service it is amazing that it is happening in Canada. I worked for the public ambulance service for years and we had to wait minutes at hospital even during covid. I can not believe this is happenig in Canada, one of the best places to live unless you get sick and call an ambulance.
There needs to be one lane only for emergency vehicles so they can get to where they're going and make it illegal for anyone to drive in that lane that would make sense
As time goes by and I rewatch this documentary, it becomes ever clearer to me that all of the top, long service EMS managers in Alberta need to be fired. Every single one of them is corrupt or complicit in the destruction of EMS, so many Patient disabilities/deaths and countless Paramedic careers damaged or ended. It’s an ongoing tragedy that happens because EMS leadership are weak, spineless narcissists.