What's The Meanest Thing A Customer Has Ever Done To You And How Did You React? r/AskReddit 

The McDonald's worker who said "Please don't punch me" broke my heart. Nobody should live in fear of assault at their workplace.

What kind of a monster leaves a single staff member by themself in a building of business? Customers can get scary sometimes, I wouldn't want to be the only employee there if I have to deal with a violent one.

"The Customer is Always Right!" Well yes but actually no

It's all fun and games until they don't put your pickle in the center of the burger.

If you’re rude to the people who handle YOUR FOOD, you deserve everything coming your way

Congrats to that hotel manager, made me so happy to hear that every chargeback was denied

"I saved you from getting robbed" "You're fired"

"Where are we going to go at 3 in the morning?!" -Police: "I know a place!"

I work part-time in a McDonald’s to earn some money (I’m in high-school). I’m a pretty small girl and look about 13. I was working night-shift in the drive thou and this customer orders a 6-piece nugget and small fries. As this dude rolls round to the window, the windows shut and we’re preparing the food as we were pretty quiet we were in no particular rush. I open the window and reach out for his money (we have to take the money before giving the food) and he does this three-year-old thing of ‘you give me the food and I’ll give you the money. I stay calm and say, that it’s our rules that we take the money before giving the food so they can’t just take it. He says something along the lines of ‘but I had to wait 1 minute for you to do my food so I get to have the food for free’ I get mad and says the exact same ‘I can’t give you the food’ thing but louder. He then asks to see the manager and I simply explain that I am the manager for the night-shift and the manager of that McDonald’s wasn’t there at that moment and had left me in charge. I was wearing my name badge because I hadn’t bothered to leave it in my school-bag after my afternoon shift. He grabs it and pulls it off my shirt. (Keep in mind that it has a sharp clip at the back to attach it to my shirt).he looks at my name and is just like ‘it doesn’t say manager on here’ he then proceeds to try to pin it back on to my shirt and stabs me in the boob with the needle thing on the back. I get really angry and my co-workers look around at this point and see what’s going on. They call the cops while this guy is just looking at the blood on my shirt with this torn expression on his face. He seemed genuinely sorry about it, but the police weren’t hearing it. Let’s just say he didn’t get his food

Stories like these make me remember why I never want to work retail/customer service again. I don't understand why some people feel entitled to treat cashiers and fast food workers like they are nothing. Retail/fast food jobs are some of the most difficult jobs out there. And if you dare stand up for yourself or defend yourself from one of these rude people, you may get reprimanded or fired. There were many times in my mall job back in the day where I was insulted and made to feel stupid by entitled customers, and my manager had it out for me so she enjoyed me being humiliated. Horrible. How hard is it to act like a polite human being? Geez.

that dirty diper one... jesus. I've worked with guys who would have ramed that persons head in the fryer if that had happened on their shift.

The two stories about the hotel guests made me so mad. I hate how obnoxious and ignorant people can be. Not to mention how parents just let their bad kids run amok like it's cute when it ain't.

I work at Wendy’s, at the time I had just became a manager in 2017 at 20 years old. A customer ordered something and I went to check if we had it, it took me a minute because I went to start preparing what he asked for then I came back up. He called me a “fucking weirdo” which I in turn said “fuck you” then he pulled out his phone and started recording me said he’s gonna get me fired then he called me a “nigger” (this was the first and as of now only time in my entire life that someone called me that word) I opened the door to come around and fuck him up, he ran out the door and every customer in the dining room were on my side one went to write down his plate number and the thing that got me through the rest of the day was being a young black male being called that by an older white male and every customer of all colors and backgrounds backing me up with one even writing down his name and phone number saying call me as a witness if anything comes out of this. To this day any time he comes in I always give him 50% off.

Not me, but I was once behind in line to a rude customer who was being served at the counter at McDonalds. She complained why it takes so long to punch her order in-which is totally her fault as she kept changing her order to a more cheaper price and screamed at the cashier for being so slow and kept reminding her that it's a fast food chain. She also threatened that she had enough money to sue her. But then, this guy on a different counter to rude woman's right said loudly, "If you're rich, then why the hell are you in McDonalds? And why do you keep changing your order to a cheaper price?" The person on the other counter to her left was a bald, buff guy saying, "OOH, B*TCH YOU GOT OWNED!" The rude woman was clearly embarassed and walked out. And I've never laughed harder in public.

I wonder how terribly youd have to be raised to think it's ok to throw a burger at an employee's face because of pickle placement.

"Where would we go at 3 in the morning?!?!?" Police: *raises cuffs * *I think we all know where*

If I were that McDonald's employee I would be in jail for manslaughter.

I would’ve gave that little girl a cookie for being so sweet ☺️

“Please don’t slap me” oh my god. What the actual duck is wrong with people?!

Not to me, but I have dealt with the customer in question. This woman attempted to run down one of my co-workers in our parking lot because my Puerto Rican co-worker was speaking to her Puerto Rican husband in Spanish, and this lady got it into her head that they were talking about her. They weren't. She's now banned from our premises and we've a standing order from the police to notify them should she step foot on our property.

Why do people thinking closing times are a suggestion??? When I used to work retail at a craft store we would constantly have people come in within the last five minutes and start browsing fabric n' shit. I once had a woman come to checkout two minutes before we closed with her kart filled to the top with all sorts of crap. It took me like ten minutes just to check her out and my manager had to stop cleaning to help with the other customers stuck behind her. Then partway through her transaction I think she was trying to make things run faster by saying she didn't need this or that which incidentally made things way worse because I had to go put everything away after that. Seriously, just get the fuck out. Stop deciding on a whim that you want to go shopping at 9 at night. Just wait until tomorrow for heaven's sake.

One of those stories reminded me of this. I was working at Wendy's. A couple came in. Husband orders a hamburger combo and wife orders a chicken combo. We give them their food on two trays. They sit down, open their sandwiches, and freak out. The husband yells that we made his sandwich wrong--he ordered a hamburger and we gave him chicken! The wife yells that we made her sandwich wrong--she ordered chicken and we gave her a hamburger! I calmly explain that he took her tray and she took his tray. They cannot comprehend what I'm saying. They continue to yell until we remake both orders.

I work at McDonald's. We close at 11 most days, and I regrettably work many of those closing shifts. Someone called at around 11:07. Now, obviously we're closed by noe, but we still had a little bit of food left, so if the order was reasonable and they weren't too far out, we'd serve them. Nope. This guy asks for 15 fucking McChickens and four medium fries. We don't even have that much on standby right before a massive rush. Our fryers were already off for the night, so we tell him that's a no-go. He then goes on a massive rant, screaming at us about how we're just being "fucking lazy" and how he was gonna give a bad review or something. Bitch it's not laziness. If you just closed and were locking down and preparing to leave, and someone then calls, asks you to turn all your cooking equipment back on, which requires like a 20 minute warm up period, then make an assload of food, then RESTART THE WHOLE CLOSING PROCESS, you'd tell them no too. Maybe don't try to curb your weed munchies AFTER the store closes.

Bubble Bath: "NO pickles!!!"

I’m American, but I speak german, too. I work at a pretty fancy burger joint. A few weeks ago, I start talking to myself in german (I do this when I’m stressed) it was in front of a costumer, Karen as hell, and she looked at me with a look of disgust. That made me feel a bit bad but whatever, I’m not paid to sit around moping when costumers are rude to me. Anyway, the food is made after awhile and I serve it to her. She eats the whole ass thing, and then orders dessert. Then she goes and asks for my manager, and demands that everything be remade for her for free because, and I quote “I don’t appreciate being served by a Nazi”

If a customer slapped me, I'd be losing my job and going to jail that day. Whoever said the customer is always right never worked in customer service.😤😤😤

I watch these and honestly don’t understand how people can be so freaking horrible and self important. I go to the store, order what I want, take it/eat it, pay for it and go. If there’s an issue I speak to someone. We resolve the issue calmly and it’s done. Why do some people just act like jerks?

Worked at a place where I had a cup of coffee thrown over me by a customer. Grabbed her by hair, dragged her over the counter and tore lumps out of her scalp. Took four employees to prise her out of my grip. Turned out I suffered first degree scald to forearm. No charges were pressed. I kept my job... For a while.

When I worked at a Dairy Queen by the interstate. I had a lady from another state order a treat, she screamed that it wasn't big enough. The owner was there, and said my employee made it as we're supposed to make it, if you want extra, we'll have to charge you. She then threw it at me. Well it happened to be lunch for a police officer, and he was there. She was arrested for assault. She spent the weekend in the county jail, it happened to be memorial day weekend. She couldn't see a judge until Tuesday. She was arrested on a Friday. 😁 I once had a lady throw hot French fries at me because there was a regular fry in her curly fries...🙄 I started running after her, she was escorted out by my father (who came to eat on break) She was permanently banned. I'll never forget their faces. 90% of the public is full of idiots and buttholes. I'll never understand why people are mean to the people who handle their food...😒

People in the customer service industry (especially fast food) are treated like absolute garbage. Customers come in and insist that they are God’s special gift to Earth, and that you better do what they say because they are above you as human beings. I can’t stand that shit. Hearing these stories trigger me so much, especially when nothing is done about it.. and the “customer” gets what they want just like they said they would.

I always act like I have some sense and dignity when I'm shopping, in order to not look like these fools.

I work at Home Depot. Had a guy scream at me and threaten to have me fired for not getting his wood cut to the exact length he asked for. I was 1/16th of an inch off.

I really feel bad for the poor girl that got slapped, it most likely wasn't her fault. I had a woman real nice that I was "extremely disrespectful" for trying to move her cart to the side for her, and this is normal practice at my store. My manager laughed so hard when I told her because I have a reputation for great customer service, then it finally hit me how hilarious the interaction was. Luckily don't have to many stories of scary customers coz I usually kill them with kindness.

9:16 That girl needs a hug and a kiss while being whispered "it'll be alright"

A customer pulled out a knife because I wouldn't give him a discount. So I pulled out my gun. Don't mess with gun rangers.

I worked Halloween night at Walmart in 2014. So many parents pissed off that there were very few costumes, masks, and decorations. Lots of anger thrown at me. I was 21 at the time. I broke down crying. I'm sorry if you waited till Halloween to get your stuff. I'm 27 now and I probably sound wimpy but wanted to share my experience with shitty customers.

Had a customer call in for a warranty service on her mattress, saying she just got it and already had it replaced once (3 years prior, not recently like she stated). Our tech saw that she had a queen size bed frame purchased somewhere else, and did not have a center support, only 2 slats, for a queen mattress and boxspring. It was noted that the mattress was fine, but the box spring bowed, but that if she had sufficient support, and afterward if the box spring still bowed, we would replace it, but the mattress was perfect. She lost it. I offered to even supply supports from our store for free. Eventually she got the required supports, our tech went back out, and the problem was solved. No need to replace anything because she fixed it. She. Fucking. Lost. It. She assaulted our tech, then kicked him out of her home, keeping his customer log. She called the main customer service line proudly stating she had the log, refused to return it, and said she would call all customers on the log. Well, she called, stating she had their credit card info (she didn't). So while smoothing that over our regional manager is there and tells me to tell her that we will pick up the mattress and issue a refund. I emailed her, left a voicemail. She calls back. She acts normal. Then when I inform her that I cannot issue a refund until we pick up the mattresses but I will issue it same day she loses it again. This cunt could not understand that I would not refund her money until we picked up the merchandise. She scream " how can I trust you to refund it!" I give my word and ask "ma'am, you kept our service log, called and lied to customers, how can I trust that if I refund this now that you won't just deny access to our delivery team". The bitch laughs. She calls customer care and says I threatened her, and threatened to call the cops. I have coworkers and security cameras to back me up. I get a 1st and final write up from HR because she complained. Because I did specifically what the regional manager told me to do, right down to telling her we would get the police involved if need be...FUCK YOU AMERICAN SIGNATURE FURNITURE!

i work at moes and a customer screamed at me because the “rice wasn’t fresh” (it was just made lol) and i had an attitude even though i offered to get him new rice. he just yelled and yelled and i actually cried, then some dude doing delivery saw and went in the parking lot and decked the guy so i guess it wasn’t all that bad

“Can I give you a tip?” .. proceeded to lecture me on the temperature that red wine should be served. Not the kind of tip I was looking for mate 🙄

I used to work at McDonald's too. The worst I had was a customer in drive thru ask how much for an extra big Mac. It was late night and my brain had given up for the day so I put it on the register. Then he changed something. So I said I had to get the manager because too many changes had been made. He proceeded to scream at me about how I was a horrible liar and trying to rip him off blah blah. He wouldn't calm down and had 16yo me in tears. My manager could hear this over the headset and came out to see what was going on. She told him off for making me cry. Glad she had my back. It took me a while to regain my composure though. I still hate people lol.

Even when my food is wrong I make a point to be as POLITE about it as possible. I only send food back if it’s unbearable to eat. I couldn’t imagine treating people like trash.

I once worked for multipurpose events agency where we are hired out to different venues and places to help the workers there. Well one day, I was working at a football stadium at a bar, pulling pints and serving pies. Halfway through the shift, things got super stressful. The whole room was crowded, people were rattling the metal doors and banging on them as the team scored and it was super loud. I had around 10 people try to get my attention all at once while I was serving someone. In the moment, it was the first time I was rude to a customer as I smiled and gave the most patronising look to one of the women shouting and said in the most sarcastic, cute way: "Aww I'm really sorry that I only have 2 hands, you wanna come behind here and stand for 12 hours with no breaks as you serve many dicks for many games?". The woman became livid and a few moments later, her son was next in line to be served. He was in his 20s and he approached me saying " You being disrespectful to my mum you prick?!". I could see he was trying to intimidating but honestly, I really didn't give a shit, my focus was on getting through all the customers and shutting down so I could go home. I calmly explained to him in the same patronising way. "No, I was just simply showing her that if you treat someone like shit, it's best to expect a little shit back. I am actually a human, not a robot". This motherfucker then reach over the counter and thrown his drink all over me and in my face. I couldn't see for a full 10 seconds and no-one batted an eye. Not even the supervisor and every customer still expected me to be serving them immediately after. That was the first time I ever walked out of a shift halfway through. I may be ok working less than ideal jobs for minimum wage, but I won't be paid to be treated like shit.

I work at taco hell and we’ve had our fair share of spicy customers but the two that stick out the most are the woman that squirted a bottle of ketchup on our drive thru window and a guy that slammed a tray down on a girls finger and made her cry because his order was supposed to be to go. I love working in an industry where the customers are rewarded for treating us like shit :)

"Is this the food you ordered?" "Yes" *five minutes pass* "This isn't the food we ordered!!"

I worked at a bakery. I had this lady come in for her order. I go and grab her order. See the order says she didn't order the buns on the tray and hits me with the tray I'm holding causing the tray to get my top row of teeth to impail into my bottom lip. Blood is pouring all over my face and the lady is looking at me and says well you shouldn't have gotten my order wrong. She asked to see the manager. I said I will get him. I turn around and said manager here. She walked out. I went to the hospital to get 10 stiches in my mouth.

I’ve had so many crazies when I was in customer service, or a cashier. It truly is a soul sucking job. I will always advocate for any person treated like crap in my presence. For anyone reading, Don’t ever let anyone belittle you or make you feel bad about where you work.

I used to work at a pet shop that had a 1 week guarantee on animals. A family of chavs tried to have me fired and then stalked me, threatening me because I refused to serve them after they accidentally killed the 3rd hamster in a week. They sat on one, stepped on one and their dog got the 3rd one. Manager didnt fire me but did take their side, customer is always right, and sent a 4th hamster away to almost certain doom.

I don't know what it, but it seems like if you work at a fast food joint, it apparently translates to, oh i can treat these people like dirt. Though it is quite hilarious watching fully grown adults turn into bubble blowing toddlers.

If there is a news story about fast food or retail employees murdering a rude customer, I don’t care what the context is, I’m bailing them out. Seriously, the amount of drama that can go on these places is worthy of a hidden camera show or something. Maybe it would make people think twice if they saw their face on such a show getting scathed by people for their awful behavior . . . then again, that just might encourage it. Anything for attention, am I right?

Had a similar story to the last one Worked at Wendy's and was about 5-10 minutes from closing the lobby. A truck pulls in and this guy gets out and sorta just stares at me sweeping for a bit before walking and asking if we were open. I explain the lobby was about to close but the drive thru would be open for another hour. He says alright but asks if he can just make an order to go since he's already here. I think no problem So he waves for his kid to get out of the car and they make their order. I bag up their food and as I'm handing it to them he says "oh, we changed our mind we're eating here". I'm taken aback at this as he seemed pretty reasonable when I explained, I asked my manager what to do and they said there wasn't anything we could do and just leave them be I clean up and close all the booths and tables except theirs. They're eating completely alone in a dimly lit lobby as we turned off the lights around them 45 minutes later they finally finish, leave, and I clean their table and clock out. Honestly f*ck that guy

How does it take more than half an hour to eat a McDonalds meal??

customers would gaslight me nearly every day at my old work, i had a guy ask me for a certain amount of material, so i sold it to him. week later he comes in complaining that he doesnt have enough material to finish his job, "no problem" i say and go to get the extra material he needs. he says he shouldnt have to pay because it was my mistake for not giving him enough material. what the fuck? he told me how much he needed, long story short i told him if he wants to buy some more he can, but hes not getting anything for free. this kind of thing happens on a regular basis on retail

I used to work at Arby's when in college. We had a drunk man lay down in the middle of our drive thru (once you pulled in you couldn't back out if someone was behind you). He was proving a problem so we invited him in for a free coffee. I made fresh coffee for him (he could see me) and gave him the cup. He took a sip, and then threw the steaming hot coffee at me, screaming "it's too hot! Why did you give it to me when I'm drunk??!" A man in the line behind him had to tackle him down.

People: Roofs. Computer voice: RuUfS Me: ROOFS UWU

If you ever heve to wait for a customer after closing and it's starting to get obnoxious, close down everything else, make sure you take a long time cleaning the tables next to them and then take all the staff waiting to go home and have them all sit right near the customers and if the customers complain? "We can't go home until you do."

On my off day, one of the managers got food thrown at them by a 50 year old dude in a suit because his sandwich was too cold. It's a cold sandwich. It's supposed to be cold. Manager told him kindly to leave or he will call the cops and then went to the back to thoroughly vent. People who were there said that he absolutely furious, which is extremely difficult to make him that angry. He was entirely right to be as well. I don't know how I would have reacted if someone threw food at me, but I imagine it would end up costing me my job as I would probably have lost my shit.

I wanna give that poor McDonald's girl a hug...

I used to work at applebees in north Carolina. It was a slow night and a party of 5 was seated in my section. I went over to ask what they would like to drink. Turned out to be a NASCAR driver. Not uncommon but I was pretty hyped being I was a fan of his and he chose to take his parents and 2 young sons there as a gesture of thank you for their help in his recovering from a brain injury in a crash that season. Anyways, we get to the order, his father ordered a steak with all the toppings including onions. I brought them all their food and all seemed happy except for the racers father. When I asked him what was wrong he insisted he ordered no onions. I assured him he did and he got more and more upset. The driver and his family tried calming him down but he only got more angry to the point he attempted to assault me. We unfortunately had to group together everyone on staff to physically throw him out into the street. The son/driver ran out after him. It was really sad

Got yelled at for Ihops orange juice not having free refills despite me informing him the juices and milk do not have free refils.

I hate these stories where someone gets abused by a dumb customer and it ends in the boss either laughing or giving the employee "Fancy Lingo" that translates to: "don't do stuff that requires me to deal with these animals." Or these stories where it's all: Employee: Hello, thank you for choosing out establishment. How can I help you? Customer: *eyes turn red* DID. YOU. JUST. THANK. ME!? *Reees and destroys everything*

I work at McDonald's, a customer threw a burger at my coworker and he caught it and threw it back. I'm really glad he didn't get in trouble cause he always stands up for the rest of us who work there and if a customer is acting aggressive towards us he always makes sure we don't have to interact with them again. Our area has a lot of drug addicts so we get a lot of people who react very aggressively to every little thing

When I worked at Walgreens, I had a group of three adults come in together 15/10 minutes before closing. I made three announcements on the intercom letting customers know when the store is closing and when it closed. These people were not leaving at all. I had to walk up to all of them (they were in separate areas of the store) and asked them nicely to leave. One of people, a woman, I had to hassle with because she could not understand why she couldn’t continue shopping her or why I was “forcing” her to leave the store. While walking with her to the register she says “I’m not child, I don’t need you to walk me.” Had to explain to this grown woman how it was unacceptable to stay in the store 20 min after it’s closed.

As a hotel front desk manager, let me just say, it truly is IMPOSSIBLE to fight chargebacks. I'm amazed they were able to fight 15, police report or not.

This video made me feel a lot better about my minimum wage job in retail. They only unnecessarily yell at me for following policy. One day it was super busy at the deli where I work, I closed the register as instructed by another worker with the highest seniority, cue 1st angry person who demands to be helped at the deli register, co worker helps him after he wouldn't budge to go to the open self checkout. Cue 2nd angry guy, I'm at the sandwich bar that's right next to the register finishing up with cleaning containers and filling up the veggies so I can cover everything to go home, I was already 40 minutes into overtime and didnt take my last break, when I tell the AC that he has to pay upfront because the register is closed he tells at me saying I helped another customer and that I have to open the register to help him and his 20 items, yelling about how the store has gotten so much worse in the past year and how it's so annoying how people are afraid to do their job. I snapped at him telling him everything I stated prior. Told him straight up that I'm not a cashier, in overtime without my last break and had about 5 other things to get done still. Fuck him.

Reading these has me rethinking my stance on gun control and stand-your-ground. Open season on shitty customers of any age is fine by me.

I got death threats because our delivery time was about 2 hours on a busy weekend during our regular dinner rush. Thats our average delivery time during weekend rushes (totally normal, lots of busy hotels and apartments in our delivery area. Need 10+ drivers to keep it at an hour during peak times) Best part is i had just clocked in 5 minutes prior to the call

I had a friend who worked at a McDonald's before they went 24 hour. Where he was, they closed at 10. He had a guy bumrush the door as this tiny girl on his staff was about to lock it, throwing her to the floor, and forcing himself in. Then he was confused as to why they refused to serve him. Then belligerent. At one point he actually said "Come on, the B____ is faking it". That's when they said the cops are their next course of action if he didn't leave. He tried WALKING through the drive through to be served. They legally can't do that. So he pissed right in front of the pickup window.

At my local Mc Donald’s we had a group or unruly Pre-teens and teens. They caused quite a bit of trouble and disrupted the customers ( swearing loud, breathing on the windows and drawing phallic Objects, doing wheelies in the car park and though the drive through throwing food, occasionally riding bikes into the store(these where those doors that alternate with a glass panel)and just being rude to staff. They always came on the same day of the week. Their final time they road in on their bikes doing wheelies in front of traffic and into the car park nearly hitting a car exiting the drive through. They parked their bikes up and went into the franchise, during this a white shirted member of staff came out and stood to the left of the tills.as they came to order the man stood in front of them and lectured them on their behaviour and told them that they all where banned (he turned out to be the owner) and if they do not leave within the next 5 minutes the police would be called to forcibly escort them off the property, and not to return for 5 years, on their way out the preset the fire alarm. Luckily the owner was still by the till next to the emergency box on the wall and silenced the alarm. Then over the tannoy came tho voice of the Emergency operator asking if everything is alright. The owner explained to the heavens that it was a false alarm and some discruntled customers hit it on the way out.

I work at McDonald's, mostly graveyard shifts, and while we were completely backed up and understaffed. A guy ordered $120 dollars worth of food, it was a lot, but actually common for orders to go over 80 during graveyard shifts. In general we're used to large orders with not a lot of hands to make them, but he had he audacity to yell at us for taking so long. We have a full drive thru, have to cook over 200 nuggets, 14+ burgers, 20+ drinks, (we do uber eats too) and they're upset we took long than 5 actual minutes and were deafening us with his yelling until we finished his order and he left. These kind of people make me wanna quit my job, its infuriating.

Worked at a small grocery store and a woman would come in and pee and poop all over the floor...every fricken time she came in and the owner wouldn’t ban her because we were the only grocery store in the area.

I once close the grocery store at 9:20PM when we normaly close at 8:00PM because 1 lady could'nt pick the hint after I turn off all the lights, lock all doors but 1 and put on my parka while waiting for her to leave(she did'nt buy anything)... Had to wait because same lady called the cops on me several weeks earlier because she though I was an escapee convict that killed the cashier and took over his job(Convicts of Reddit: Would you kill someone to steal their retail jobs ?), don't want to waste another evening with the cops for such bullshit. Even when they're chill and know it's bullshit, it still takes time Also got that dude that headbuted the window while saying in the most stoned voice ever *Me HeD iZ sTroNkeR tEn tEh gLasS*, said window is still craked all over 1 year later because the insurance don't cover that for some reason and we're a small store that can't afford it otherwise. And people bringing back cheese, milk or meat several days*cough*weeks*cough* later and ask for a refund because it was past the expiration date and throw a tantrum when we say no.

I myself currently work at a McDonald's (Had no choice due to money and time) and can assure you, that people do not understand the fact that they make my coworker and my life a living hell when we're under staff (which is literally every damn day). What even worse are the dickheads that complain about their food (days later when you're supposed to bring it back the day of) and demand free food with no proof of a receipt when it's store policy to do so. I mean dude, I know a boldface lie when I hear one

I know this is pretty wrong, but I was waiting in the lobby at McDonald's (my job), just relaxing until I would do my workshift. An Asian Man and his child were asking for a specific toy in their happy meal. It's a small rural town so they (unfortunately) only have 1 or 2 kinds of toys at first. The man kept asking for specific toy, and the manager said they didn't have the one he wanted. The man was almost yelling, where half of the lobby was looking his way while his kid just stood there silently. It didn't help that his Asian accent was kicking in and he became even harder to understand and calm down. He eventually left, but sadly without the certain toy. Ironically, his kid had no problem with it. So he freaked out like a child over a toy, while his kid was unphased.

I’m seeing comments about “The customer is always right” being stupid, etc etc and how it shouldn’t be a thing. I think it should exist because people are just perceiving it wrong. It isn’t a fact, it’s a mindset.

Everybody Gangsta till the pickle moved.

The other day, I had got the order together for someone at front counter at MCD. I walked out said the order number loudly and stated the food in it. I shit you not the guy who ordered it said nothing and some other guy who only ordered a 4 piece nugget said "yeah that's my order. Can I add a medium fry to that?". I check him up get him his fries and get him out quick N EZ. Literally 3 minutes later the customer and his son goes "wait, that was my order.". Needless to say I got his stuff together and then bitched about it for the next hour. IF YOU ORDER FOOD DON'T BE THAT GUY

Stories like these are why I refuse to ever work retail/customer service again.

Being to wonder if brain damage is contagious other wise...what the hell is wrong with these people.

I didnt know there was this many Karens in the world!

I used to push the carts at a grocery store before they made me a manager and let me tell you it’s like you’re subhuman to the customers. Twice have I found used diapers in carts, one was put nicely into a bag so I didn’t know what it was until I opened the bag up. That’s probably the worst I dealt with but all of it was pretty bad. Loved the job though I miss it dearly

She drove off saying "I'm driving a sports car!" I work at an Audi dealership. Before working here, my thoughts of Audi drivers were that they were rich assholes. In actuality, most of the customers I've had encounters with were actually really nice people! Albeit my exposure to customers is fairly limited because of my specific job. I don't generally work with customers so much as work on the premises helping the sales staff and management, but I ran into this lady didn't really know how to drive an Audi since the setup inside newer Audi's is really un-intuitive and overly complicated. Since I'm in and out of various styles of Audi every day, I took the time to walk her through how everything worked, the infotainment system, the gear selector, the climate controls, etc.. Apparently she owned a large SUV before she bought her new Audi, and was excited about having a "sports car". It was just a regular A5. Not a _slow_ car by any stretch, but calling it a sports car is like calling a VW Arteon, a Toyota Camry, a Honda Accord or a Ford Taurus a "sports car". I suppose if you were coming from a large SUV like a Chevy Suburban to a more nimble sedan like a Subaru Legacy, even if the sedan isn't terribly fast on it's own, I could still see where the excitement may come from. I let her enjoy her new "sports car" and she takes off out of the service bay where her car was parked after it was finished being detailed. As she drove off though, she literally curbed the wheel on the first turn. She wasn't even off dealership property yet. She could turn the car back in and it could still be considered a "brand new" vehicle since it hadn't touched a public road since it's purchase, that's how new it was. It took every fibre of my being not to laugh my ass off at her.

"THE PICKLE IS NOT AT THE CENTRE OF THE BUN!!!!!!!" *throws pickle on their forehead* "Now it is"

I'm a manager in a hotel and boy I tell ya, I love kicking rude and mischievous guests out. I'm too old to let people treat me like sh**

Ah. The ol' "right" to smoke lol

1:14 "I tell them the deck's closed." What a missed opportunity.

What give these people the right to think to place their hands on workers like that.

People are insane when it comes to fast food.

The poor McDonald's worker. It's especially sad considering that the person bringing the food to the cars usually called "runner boy" "service bitch" "puller" or "designated runner" depending on who you ask, is also NEVER the person who's packing or making the food.

Friend worked at McDonald's and had a guy come in complaining about his food or whatever, threw his drink on her and she absolutely lost her shit jumped the counter and chased him into the parking lot. We are connected to a gas station that had bundles of wood outside. She started whipping them at this dude's car!!! Funniest damn thing I ever seen!

Working retail made me realize how evil people really are, and that both customers and management will destroy your life to save a dollar. It's why I choose to work non-public and live isolated in a rural area, for my own sanity and safety.

I once was the only cashier available during a work shift at a Dollar General, while it was the first of the month. The line is literally to the back of the store and the manager is in the office on a six hour conference call, which means I am unable to properly tend to each customer's needs. While helping a lady get a box, another customer says something as I walk by, but I didn't realize it was to me. Yeah, I should have pauaed, but I literally didn't get even a bathroom break that shift. 20 minutes later he's in my line telling me "if you can't do you job, maybe you should quit so they can hire someone who can." I'm in tears, in physical pain and had no idea what I had done, until I could think about it later.

That little girl is the real MVP.

Wow hope that woman who slapped the poor girl got charged for assault. That was uncalled for. I am lucky in hospitality customers have not touched me

You can get fired for someone failing miserably at robbing a store you work at? What the hell...

Worked as a cashier at Canadian tire, we are taught how to work the cash registers, and help deliver propane to your vehicles. Nothing else so it's annoying when they expect cashier's to know the building in and out. I didn't even know where the emergency exits were located. Anyways, this women gets so angry when she receives tax on her item. She claims it was on sale and starts causing a big scene. The cashier beside me turns and asks what the issue was. She yells at him saying "This girl is charging ME three dollars extra in taxes!". She starts to rant and say how dare she and etc. The people in line behind her were getting upset with the women. One man even said in my defense "look, ma'am, she's just trying to do her job." I was in tears but fighting them back, I always try to be positive and helpful to all customers, so it's hard when they get angry over these tiny little things. I kept apologising; I told her I can get someone to check the price and she threw the product back at me and cursed and left. The same person who stood up for me shook his head and said "hey, you are doing a great job, I'm sorry you had to deal with that, nobody should. You guys are all just trying to make a little money, that's all. People like her make me sick" After he left other people in line were being optimistic to me and trying to cheer me up after the incident. That's when I learned there will always be those types of customers who just are plain negative.

I work at a movie theater and once had a man pay for an order of 15 dollars with all quarters and he took roughly 10 minutes to count all of them. The thing is after the first 5 dollars he pulled out a 10 dollar roll of quarters from a bank. When I tried telling him he can just give me the roll and not spend more time counting he legitimately banshee screamed in my face. Now any other time of the day I wouldn't have cared as much but this was my first transaction of the day as I had gotten there 5 minutes earlier and both on duty managers were standing at the other end of the concessions counter laughing at me.

I can't believe those baseball kids. Who the heck teaches their kids that's ok behavior?!

I'm an uber driver and get alot of people like this but I never put up with them I'll stop and kick them out of my car if they even try to act this way

Anybody who thinks its okay to throw their food orders at another person serving them are cruel and shouldn't get away with it. As if they've never even worked that kind of job. Sometime tells me if they've had a job serving food to others, they wouldn't think to do such things.

Dosnt give money to robber* Gets fired for it🤔🤔