WHAT TO DO IF YOU HATE YOUR HAIR & HOW TO APPROACH YOUR STYLIST | TIPS FROM A PRO HAIRDRESSER 

The amount of times I’ve got my hair done and then went in my car and cried after is actually sad LMAO

In my experience when I've mentioned that I'm not happy the stylist usually takes offence or tries to make out that it looks great, this is why I won't trust anyone to do my hair anymore, I've had so many bad experiences. At least of I do it myself there's only me to blame.

My biggest pet peeve is when you find a stylist, you start going to them regularly getting the same services and you can tell from that initial appointment to however many services, even sometimes years later now they think they have you sold, so they slowly start slacking in their work, they don’t take as much time to fine tune the details, or they double book, or take shortcuts in general really. I can see this from both sides and it still irritates me just the same.

We don’t want them to fix it, after they already f-ed it up. I NEVER get what I ask for. I have just given up.

The last time I got my hair done I didn’t quite like the color after she did the toner, I only said anything because Ive been going to her for a while now and I asked for the same thing last time and it was exactly what I wanted, it was painfully awkward for me but I told her it didn’t look quite as good as last time so she took me back over to the sink and happily applied another toner, lowkey was so proud of myself for speaking up

I just spent $300 on a balayage, and all she did was tone my grown out blonde hair. I sat in the chair for 30 minutes, asking her to fix my hair, and she refused. I am at the point where I'll do it myself and have it look better. This is my third time a hairdresser robbed me. 😫

I had a hairdresser she was really sweet but she never seemed to give me what i want or undersatnd what it is that i wanted i felt bad one time for going back and asking her to fix it but i payed alot of money and i think its fair thankyou for explaining thay even though you yourswlf are a hairdresser love your channel 💞

I’ve had my hair re-done twice now. I’ve had to pay about $600 total now and I’m still not happy with the results. I’ve asked for a balayage and it doesn’t look close to a balayage it looks like a bunch of highlights.

I just think if they *ucked up once, why would I go back there if they already didn’t know how to make it first time?

I’m a licensed cosmetologist and I agree 💯 on what you are saying. There is no hard feelings when someone tells me something that they don’t like about the hair color or cut . I like when they speak up because I learn from it . No one is perfect! We learn from our mistakes . I always tell my clients to not be shy if they don’t like something.Communicating with your hairstylist is the key !!!!!!

As a hairstylist, I completely agree with this! I always try to make sure my clients know that there is no reason they should feel uncomfortable confronting me. If you're not happy with your hair I can't fix it if I don't know!

I just had a hairstylist mess up my hair a week ago. I have level 7 blonde hair with 4 inch of grown out highlights. I asked for my natural root to be brought down and face framing highlights....anyways she gave me brown hair with grey strips and almost black “face framing highlights”. The stylist wasn’t contacting me back. So I went to the owner and she accused me of editing the photos I sent her of my hair....anyways she finally “fixed” it and my blonde hair is back...fried unfortunately. I spent 6 months going heat free on my hair and now I’m starting over to get it healthy!

We need to start protecting one another from bad hairstylists. I dislike giving bad reviews and don't do it often. We need to post a bad review every time a stylist cuts off four inches instead of one inch. We also need to start walking out without paying. If I order fish and steak comes to my table, the restaurant replaces the steak with fish and removes the charge for the steak from the total bill. The beauty industry is the only industry that thinks it is okay to listen to the customer, repeat it back, nod along, then do what ever the fark they want to the customer. Stylists think all they have to do is say "It frames your face. It looks great!" and that makes a profound act of disrespect okay. Well, it doesn't. If it happens to me again, I'm walking out without paying and posting a review to warn others. If enough of us do it, maybe the industry will get the message: Stop treating paying customers with hateful disrespect.

I JUST got my hair done with a new stylist. Showed a picture. Honestly would have liked my blonde to be a little brighter, but overall looked great. She never showed me the back of my hair in the chair and I had no reason to question it cause the front looked great. I paid and tipped and she offered to take a picture as i walked out to my car... and ....it was HORRIBLE from the back. She colored my face framing hair up to about an inch away from my roots. And then the WHOLE rest of the back of my head wasn't colored at all. It looked like I dipped my hair in a bleach bath and just stopped at the nape of my neck. I am all about a miscommunication problem or a small mistake and giving someone the opportunity to correct it. But this was just so obviously not even a proper service...I just have zero trust. Left a message with the salon and want it corrected without spending another $150, but I don't trust that stylist to touch it again.

little vent here!! i just got a haircut (i wanted a long layered face framing haircut) and i’m absolutely devastated. i’ve gone to this salon once and they did it perfectly, i went back today and the layers are so choppy and not even blended.. i wanna cry. i went back the second i noticed i didn’t like it and asked her to fix it but she said she’d have to take off way too much of my hair. she also said my hair looked fine and it didn’t need anything, it looks awful!! i cant go out like this. she already took off a lot and i don’t know what to do. i wanted a haircut since school was starting but i look even worse than i did before :(. all i’ve done is cry because my hair is the only thing i really love about myself 🙁

I went to the BEST salon in my area. I did my research, and I went to the one that was voted as a “luxe” salon. I have thin, fine hair that can go in a pony on one of those kiddie rubber bands (that thin). It was virgin hair. I asked for a neutral blonde and came out looking like a bumblebee. Black and yellow stripped. I paid $380 + tip. Next day I called her to fix it. There I am, 3 days later… happy and concerned at same time. I explained my concerns and dislikes. I left with lighter hair; just this time it was orange. Also, she charged me another $270. WTH?!!! I hate my hair now. It’s so sensitive and a horrible color. I can’t believe it. How hard it is to lighten hair like mine??!! I’ve had it before in one session because it was virgin hair. No previous process. Waited 18 months, after my daughter was born, so I had good regrow that. I’m super sad, set back almost $650 dlls, and with hair that I hate.

I just came home from the salon. I asked for low lights, and explained to her the struggle I went through in the past to get red, warm tones out of my hair from dying it at home, and that I wanted a natural brown, with absolutely no warmth. Well, she did a reverse balayage, and it came out warm, and she even said when she was rinsing my hair, "Oh wow! Your hair does pull warm very easily!" I am a shy person, but I paid so much money for this, and I feel absolutely gutted right now. I'm so afraid to say anything.

I have had the same hairstylist since I was 13 and I’m 25 now. She’s like a second mom to me, and is there for me through all of lives challenges. It’s so amazing when you can have a strong bond and trust with your hairstylist.

I once went to get a chocolate balayage, showed the stylist pictures of what I wanted more less, and when it came time to tone my hair she told me, we only have these 3 toners, so pick the one you want. I felt kind of betrayed that initially when I told her what I wanted she didn’t let me know right there and then, “oh we probably won’t be able to give you that color, but this is what we have.” She literally had a fire engine red, a dark dark brown, a blondeish brown, and an orangy brown. I didn’t like any of those but went with the blondish brown because my hair was already bleached. I guess she could tell I wasn’t entirely happy so she told me I could always go back and try the orangy brown. I went back two hours later, she applied the toner, i left and didn’t like it, so I went to Sallys and got the chocolate brown I had initially asked for. I wasn’t super upset because i liked how she did the balyage, but i hated that I had to go and spend extra money to get the color I wanted after paying almost 300 bucks.

I disagree with the premise that I should have the person that screwed my hair up to touch it again. I’m asking for a refund and going somewhere else, period

Except when you go back and they make it worse. Now I have black roots on brown hair!!!! I had to go to someone else a few days later to have them kinda fix it. Now my hair is all kinds of crazy looking!

Ma’am, I just need to vent. I’m so depressed rn because of my hair: I have some thick frizzy hair that I straighten everything. single. day. I know that it’s unhealthy, but I’m so insecure about my hair because it’s medium length, and when it’s natural, it becomes shorter and it’s not cute on me. I’ve always been made fun of for my hair because literally everyone around me has straight long hair. If my hair were longer, I would go natural. But everytime I go to the hair salon, they have to cut off a lot because it’s so damaged. I hate having my hair medium length AND thick/curly. I’ve tried explaining to my stylist and asking for help but she always tells me stuff like “I would kill for hair like this!” or “Its not that hard to manage.” Sorry for the paragraph, I’m just really down right now about my hair and I feel lost on what to do about it. Thank you for the video❤️

I sometimes feel like what I see and what the stylist sees are two completely different things. Which just happened to me. I wanted to say, “You actually think this looks good? Seriously?” I also think there is a problem with getting my point across - I don’t know all the proper terms so I just try to explain it the best I can. But it must be bad because “I really don’t like the layers because it looks too heavy at my ears and like I have two completely hair styles. So if you could bottom up so it is closer in length to the layers and blend them better, think I could work with it.” She proceeded to cut more off of the super short layers making the difference in lengths even more obvious. Am I really that out of touch that this is considered a good look?

Love this video 👍 For some strange reason it's easier for me to communicate with a nail technician than a hair stylist 😂

That’s exactly what I did! She looked so happy at her work & I couldn’t bring myself to crush her spirit 😔So, I ended up going somewhere else & it was the SAME PRICE & this girl did more work as far as services, product & time. The 1st stylist charged me a full foil & only did half & threw some in the back (so it would look full when I put it up.) Idk, maybe she was just rusty, it was right after Covid 🤷🏼‍♀️ I even told her ahead of time. I’m on the hunt for a new stylist that I want to stay with! I explained in detail because I researched & obsessed over how to word it all to her in “salon term’s.” I booked 3 hours & said I may need more because my hair was thick & long. There was nothing I didn’t cover. The new hairstylist seemed more upset than I was about it. I’m not going to lose my shit on someone who meant well & was a sweetheart. Eh, I just don’t have it in me; unless maybe the stylist is just rude & could give an alcoholic shit about my hair, time & money. That would be different. K, I rambled through your whole video about my experience & now need to rewatch (Incase this ever happens again with say my daughter.) I absolutely LOVE my new stylist that came as a result of the one who drove me to hunt a new one down!! Going for my 1st Keratin treatment next week & I’m soooo excited, but nervous. Been watching your video’s on those too! My hair feels a little damaged from the bleach & I’m really really hoping this helps 🙏🏼 If you made it this damn long & are still reading; do you have a suggestion as to WHAT Keratin treatment would be prefect for me? I’m going to call them today to see what kind they do because I know she said they don’t have formaldehyde in theirs & you can like wash it right away. That doesn’t sound right from what I’ve read tho so far....

All these comments are so valid!! Like I have had all these experiences. Ask for something get something else, go back to fix it , it gets worse. Go somewhere else they make me cry. All I want is for my hair to be pretty 😂😂

I was going to this one hair stylist and the first time I went to her she corrected some bad highlights I had gotten and did a the most beautiful balayage. She did the painting technique and used plastic wrap which I think looks best. Every time I went back she did a different technique and starting teasing and using foils. Then she started doing these huge highlights around my face. One of the times she didn’t even touch the back and did like 20 highlights all around my face, I told her I didn’t like it and she just threw on a darker toner. I felt like she was just experimenting on my hair and I quit going to go her

i got my hair done and i wanted a silvery light grey colour and thought it was gonna look great. it turned out a weird old grey/green colour. i cant stop crying and i dont know how to tell my mum i hate it😭

you look so GORG!!!!!!!! I love the blonde on you, OMG

I had this experience today. I was surprised because this stylist did a great job the first time I went to them.

me im quiet . If i dont like it i just say screw it and dye over it . my mom yells at people 💀💀💀💀💀

I like my stylist as a person. This makes it hard. I found out they lied to me about how much color experience they had. I literally got the exact color I told them I didn’t want. I showed them pictures with an x through tones I didn’t want and that’s what I got. They’ve offered to fix it for free, but at this point I’m not sure I can trust them to “fix” it.

I literally box dye my hair now because I have soooo much hair anxiety from bad experiences. If I mess up, it's on me!!! I paid 8$ lol

I was going blonde with highlights and as soon as she took the towel off my head after washing it and sat back in my chair I had purple streaks in my hair on the top . I totally loved the shade but I immediately asked why is there purple and she said from toner would wash out . Some washes at home will remove it ....... it never did . $189 it cost to walk out with purple blonde streaks 🙁 Her boss was there and I should have said something. So much for putting your trust to your hairdresser . She didn’t even care or seem guilty when I asked her why . I was heartbroken because I loved that blonde shade . Now my hair is horrible trying to get back to that shade . I don’t want it happening again. Never before have I ever hated my hair like now . 😊 it’s a great video thank you for posting it . I’ve had thoughts of shaving it off and starting again..

Using this video to communicate with my hair stylist of 20 years that I don't like my hair color she did yesterday 😭

I need to vent… I have never felt happy leaving the salon. Never. And somehow I just keep coming back, keep trying, going to different places, doing research. A few days ago I went to a new salon, lots of people love it and there’s so many good comments on instagram and my friend even went there. I went in with grown out balayage, that was pretty brassy. Think very light, pale orange and dark roots. I told them I want to bring the balayage up, keep my roots so it can just grow and tone the hair a cool beige blonde. What they did? They did highlights and low lights, the highlights are basically white and grey and the lowlights are black. My hair from before, the orange parts were toned and they are a pretty cool shade. The tips of my hair are just as dark as my roots now. I want the dark to light fade, always! I wanted my roots my natural color and for the ends to be light and thin balayage highlights through my hair. I also now have white strands in my face framing front pieces, just like the girl in this video. I don’t feel comfortable at all with my new hair and I am thinking of just dying it at home but I’m scared it will turn my hair a really bad shade… I don’t want to waste more money or hate my hair again. I just wish I never went, I should have toned it at home… what do I do😭

I went to the same hairdresser for over 15 years. I asked for ash tone colour. He put in natural tone. Since we were tryng to lighten the hair the result, was an orangey mess. Someone you pay hhndreds of dollars per session should do what you ask. No second chances. Besides, as a hairdresser he should have known better.

Loving yor top suits you soo much! I gotta get one like that lol 😆

I had gotten my hair done and prepared so far ahead for what I wanted, since I wanted to go from dark brown to white. My hair was all healthy virgin hair and I watched a million videos on how it’s done to know what to expect. It’s not that I was unhappy with the results, but the way they did it. The stylist hadn’t actually put bleach on all of my hair, they combed lightener through my hair after applying it an inch off the roots then did my roots, and they didn’t do foils, like I had scheduled and paid for, until the end where they put all of a section sloppily between 2 foils and my head hurt so bad after from the combing. I had 4 foils in my hair that were falling out most of the time I sat there. Then after they rinsed it out they said that my hair wasn’t light enough at the ends (well yea of course it wasn’t since there was like barely any lightener there), so she bleached my lengths and ends again. I did walk out with white hair, but my hair was SO SO SO damaged, more than how damaged it should have been if it was all done properly, from all the brushing and double process on my lengths plus she straightened my hair when I just wanted it diffused because I have naturally wavy hair. I just plain went to a different stylist after that experience I didn’t even know what to go back and tell them. I had gotten what I wanted (except a full head of foils, that is) but the process was terrible, so what could I have even said, ya know? I’m also extremely shy and introverted and I felt so bad going back or saying something in the middle especially because this same stylist had done a color correction on my hair a few years ago and did an amazing job and I loved it, so I was pretty disappointed.

I had highlights done yesterday and I'm not loving it. My hair was dyed way lighter than I expected and I didn't know how to say that I wasn't comfortable with it. I miss my dark natural hair and I don't know whether I need the highlights to be dyed my natural hair color or just hope it fades and washes out within this month to fix it. I hope someone can help me out. Thank you for the tips, liked watching this video! 💞

Well Sam if it was easy as you say everyone would go back to the same hairdresser to have it fix. However, based on my personal experiences and for others. Most hairdresser instead of accepting the fault to fix it they charge us more with an extra use of shampoo and conditioner by rescheduling us for a second appointment! Then, some also become mad and continue to worsen the situation by making a worse haircut. That is why we are afraid of going back and would rather try another hair salon.

I am sorry it’s not about being scared to ask!!!! It is about not trusting that individual to “fix” it. If it’s a small easy to fix mistake then fine no problem. However, when it is a blatant case of complete incompetence then how can you possibly allow them to continue to destroy your hair. No thanks!

I asked for silver ends and not to the root, I ended up with orange to the root. I grew my fringe out for 2 years and she put a curtain fringe in, I never went back.

Whenever I disagreed with my previous stylist she would do this head shake reaction thing in bewilderment and anger and would just try to convince me that her opinion is better. Then she wouldn’t talk to me until it was time to go. She would forget appointments altogether and also appointment times. This, along with never remembering where my part is, and never gave me what I asked for or what I showed in pictures. She would look at a picture I brought for two seconds and just do whatever she wanted in her way of doing things. I’m done!

I asked for golden brown baliage and ended up with copper with blonde highlights... I am totally clueless as to how to ask for this to be rectified. It's super chunky highlights too which I asked them not to do. When I questioned why it was still orange she said it was to pull the warm through... I really hate it and have been so upset since. How would I go about getting it resolved. They made out it was lovely and even had the other girls in the studio say the same...

All of this is leeegit. I would add this (fwiw): Dress for the haircut/service. Show the stylist how you see yourself by showing how you attire. Peeps perceive us via our presentation. If there are no pictures to share as to what cut/service is desired, stylist might infer some from how we look. Meaning: Wash & Go? Busy Soccer Mom? Professional Business Person? Edgy Artist? etc. Just a random share. . .

Sam, you are glowing! You, your new place and the quality of your videos are beautiful 💕

i got my hair cut right before school started, i asked for a "wolf cut" all over. I showed what i wanted it to look like on the front and i showed pictures of what i wanted the back to look like. i understood that it would be hard to make it look exactly like the picture and i just wanted something similar to the picture anyway. Well i leave the salon and my hair was awful. the picture i showed had like three or four different layers in it. my hair didnt even look similar to that picture. one side of my face framing hair was real thick and choppy, the other side was thin and barely noticable that it was shorter than the rest. the back only has two layers and it is extremly noticable that it is very slanted. one side of my hair had like three layers that didnt blend in with the rest of my hair at all, THEN THE OTHER SIDE HAD NO LAYERS. Like this was a very very bad hair cut, i was actually excited to get this one too. also the face framing hair is shorter than i wanted, it keeps getting in my eyes because its too short to tuck behind my ears. like i said i got this a few days before school started so I'm kinda embarrassed to have this haircut. I dont know if i should go back to the place that cut it to see if they will redo it because when i walked out it looked okay and I wasn't too mad until I started really looking at it.

I just recently went to a stylist I’d never been to before, we had communicated prior I sent her pictures of my hair now as well as color and cut I wanted prior to my appointment she said no problem. When it was all said and done at the time it seemed fine but when I went home to further evaluate and play with it a little under my lights at home it definitely wasn’t the platinum color I asked for and the Bob wasn’t at all a-line/ inverted she said if she had any questions or any concerns to call her after my appointment was done so that I did center the picture and the cut again next to what she had done and she said that I could come in and she would redo it after spending almost $200 when I go in on my next appointment to get it re-done I wasn’t sure whether or not she was gonna make me pay for it since it was her fault Because I don’t know how much clearer I could’ve been with communicating since she had the pictures of what I asked for but is it something that I should be charged again for or what is the proper etiquette I don’t think I should have to pay anything.

My stylist is really nice. He did highlights - SUPER close to my roots instead of balayage. The highlights are thick and not at all what I like or what looks good on me. I showed him my last balayage job for reference..... I'm sad. I hope he can fix it. I feel like im hideous right now.

Omg!!!! The reason i end up here is looking to give me ideas what is Olaplex treatment. So we would know what to expect what to ask what to know when we goto our appointment (haircut/color/Olaplex)... this video BIG help!!! What to say and don’t be hesitant to say something u don’t like. Thank u so much

My hair was extremely awful... how can they fix it 😫 if they messed up the first time

I recently got really chunky highlights by blo dry bar in Oxford ms. I was going for a full blonde, and they gave me early 2000s highlights and my cut was lopsided. I approached the situation calm and collected, and though the job was clearly botched, they blamed me for not liking it. I spoke with multiple people, and they told me that they would not fix or refund it. I got my mom to call, and she bitched out on them; and it fixed my whole problem. Sometimes being rude is the only option you have. Though I hate even confronting people, it is absolutely necessary in order to not be walked all over

One of the only people who look good with their hair back 🤣🤗

I went to one of the best salons in my town for about a year and a half. Hair never looked good. I finally did research and started coloring/cutting/conditioning myself. Now it always looks good and I get many compliments. I had fine, frizzy hair. I brought this up every time I was in the salon... I now use thickening lotion and OUAI leave-in conditioner. Made my hair look like hair again. Why is that so hard for a salon to understand? I don't think they keep up with the latest products. The stylist knew nothing about hair growth supplements, which also help me. Also, I like hair to look natural so I color in layers with 3 shades to give it depth. Salon would only use 2 and it looked ridiculous. WTF? It's not even that hard. Last, the shape of the cut must be flattering to your face shape. Don't add width at the widest part of the face. I brought this up many times. A hair stylist needs to understand shape and color. Thanks for letting me vent.

Thank you for making this video. It helped me feel better about addressing a bad balayage.🙏🏽

I had my hair done and It looks nothing like the photos I showed my stylist and top that, the total cost was more than I was told. But I didn’t have the courage to tell her while in the chair so I messaged her when I got home (about making it more like the photo I showed) I’m going to see her soon but should I tip her again?

I’ve been going to my hairstylist for 2 yrs ,she wants to bleach my hair every 4 weeks! I told her it’s killing my hair & she can never get the same color twice. Each time I go, I’m in the chair for 4 to 5 hrs! She complains every time about my hair being too long, and she hates working on clients that have long hair! FaceTime when she bleached my hair she did platinum and it looks like my hair is dying. It looks bad and she didn’t cut it to frame it around my face she kinda did like Amal. It looks bad and I told her what did you do it. she said oh I just trimmed at the bottom, that’s it and I told her it looks really light the colour I didn’t want to say no no it just looks like that because your roots are lighter! What do I do? Do I go back or no?

You look gorgeous, and cute background!

The thing is I'm going to cut it really short, my mom already planned EVERYTHING so there is no way out of this, I'll update when I cut it ( tomorrow ) wishes me luck

What about when you go in and ask for an inch off and clarify what you think an inch is and they take off 7-8 inches 🙃. I never know what to say because I think it’s pretty obvious that they took off too much and there’s nothing they can do to change it.

Your color looks amazing Sam!!! 🙌🙌🙌🙌

I asked for blunt symmetrical layers. Mane like. Lots of volume and blunt layers. Had a pic to show but while i was still explaining she picked up a chunk of my dry, not sectioned hair and drug (not cut, by oprning and closing) the scissors through my hair. While i was trying to explain that procedure has NEVER worked on my hair she snapped "ive been cutting hair fir 37 years!" Hairdressers take note: YOU HAVE NOT CUT MY HAIR FOR 37 years. I explained cutting mu hair a certain way will allow 3 styles, scrunched and messy, all layered back or all blow dried towards the face. At over 120 hair cuts in my life i do know what im talking about. Idont have one piece of hair on my head that matches the length on the left side as the right side. 0 volume. Stuck flat to my head. Looks like i have 50% less hair than when i walked in. i asked for lots of blunt symmetrical layers and volume. Even said mane-like. Ever see a lion with a flat mane? I havent. Why wont hair dresseres listen? I paid $50 which is twice what i normally pay. And youre saying to give her a 2nd chance? If she makes it even worse whats my recourse then.? Haidressers need to listen better. I know exactly what i want and also how its achieved. Because ive had to live through the bad haircuts more than once. I watch what youre doing and see the results. Please hairstylists, tealize youre client may not cut hair but after watching our hair being cut 100+ times we do know what were talking about. To be honest, the only thing that wouls make me feel better is this woman having a bad hair day for the next three months like im going to, getting my money back and a heartfelt apology. Im very unhappy and really down on how I look. Your bad haircuts put women through utter hell. LISTEN! P L E A S E.

I showed a picture to my stylist - WITH professional colorist directions of how to achieve the blond highlights with dimension that I wanted. I've already gone back once to the same stylist for a correction (trying to get my natural level 8 to the level 10 ash blond with dimension that I paid over $400 for!). Came away with chunks of golden brown added to the all-over level 8 she gave me after the first visit. Now I'm scheduled for a THIRD visit at which time I'll supposedly get what I paid for, but they're also expecting me to pay for it. So pissed. SO frustrated. So depressed about walking around with this horrid, ugly hair color for the last 6 weeks. It was really hard to speak up and calmly tell her it wasn't what I asked for in the picture. She has never apologized, even though she has stated it does not look like the picture and she's done nothing but try to make me feel guilty and stupid. Oh, and she's a "Platinum Designer". :(

Quick qs: I went to a stylist that got good reviews and asked for a full head of highlights. She gave me a full head of blonde highlights but the front of my hair turned out sort of orange brassy so I went back a second time since she offered to fix it for free. She ended up giving me baby highlights and suggested a Scandinavian hairline because I still wasn’t happy with how the orange brassy color was on my hair when I asked for blonde. There was a disconnect in communication because the honey color ended up sticking but it looks really artificial now and even though I asked for natural it just turned into a mess. She gave me a free purple shampoo from Moroccan oil company and I tried it in all my hair but it doesn’t seem to have done anything. Should I use the purple shampoo again in a week? Or risk using it two this week just on that front part of my hair I’m not happy with? Or hope that it fades and grow my hair out? Help😩

i love my hairdresser but i always hate it afterwards and it never looks good. i don’t get my hair colored, just cut but my hair is thick and when it’s too short it’s just way to bulky. so for the 5th time i’m going to wait for my hair to grow and i’ll be happy in 2/3 months

I wish so much I lived near you, I would love to be your client. This is embarrassing to admit but I have cut my own hair for YEARS. I had a traumatic experience with a stylist, I wanted to go blonde but I naturally have dark hair, so they bleached my hair to the point that it was like an elastic gummy.... Then they said it was unfixable so they gave me super short haircut, and all layered and put on some dark dye on top to "hide the damage", lol. It was awful. Worst time of my life, honestly. I have never felt so UGLY :(. Since then I grew my hair our and now I just dye it with henna and cut the ends myself every few months. My hair is ok, healthy, but SO boring. I wish so much I could get over my anxiety and do something different and fun, cut it in layers and try to go blonde!!

I went back to the lady who did my hair and she tried to fix it but it’s terrible… I give up.

If I want your hair colour and style what do I ask for?? I’m LOVING ur hair right now and I have an apt in the morning!! Lol please reply😩🙏🏼❤️

I just got my hair done and I hate it and so does everyone else. I asked for highlights and lowlights..I gave her the formula from my last stylist that unfortunately moved. I walked in as a blonde and she made my hair mousey brown. When I told her she said maybe after a few washes it will lighten up...I need to go back but I'm afraid she will not be able to fix it and it might be worse. I literally even showed her pictures of my hair before she started to show her what I like and how the girl before colored it.

My stylist just did my hair it took 8 hours and she didn’t shampoo or conditioner or give treatment at the end I could feel her pulling my hair while brushing it

It would have been helpful if my stylist had warned me about the maintenance required for cute haircuts. I opted for the butterfly haircut, assuming it would look great without much styling, but it turned out to be a mistake. Despite my stylist's assurance that it was easy to style, I ended up hating it after a few days. I have tried watching RU-vid tutorials, but they haven't been of much help. Unfortunately, my family doesn't have the time to teach me either.

I had long hair to my butt, it touched my waistline. I showed the stylists 5 photos of a tapered v-cut. I told her I wanted elbow length cut, so about 5 inches off. To the middle if my back. She turned me around to the mirror when she was done, and I almost died. She chopped my hair off to my SHOULDERS! My hair was to my waist. All my hair is gone. And I'm left with a Blunt cut 2 inches below my shoulders. I dunno why she did this to me. When I asked for a refund, the stylist said she thought she gave me a good hair cut and would not refund me. My hair is RUINED. and will probably take 2-3 whole years to grow out to jusy my elbow. I ve been in teats for 3 days and feel hideous. The owner also backed her up and tried to defend her and blame it on me. I specifically said Elbow length and showed her 5 photos of what I wanted. And she chopped 20" off my hair. I don't feel like myself. & I can not believe what an unprofessional way to run a business. Client is unsatisfied, in tears, asked for a refund for a SERVICE THAT WAS NOT PROVIDED PROPERLY, she should have apologized and gave me a refund. Instead tried to argue with me. She ruined me for 3 years. And could careless. I got butchered. All my hair is gone and the hair cut looks bushy and hideous. Unprofessional business. And now my hair is so short I can't throw it up in a clip or ponytail. And refuse to wear it down because it looks so bad.

Great video. But I'm not going back and giving a second chance to the same person that messed up my hair. No way. The fact that she didnt see the obvious splotches just goes to show that wouldnt be a good idea. I would rather just fix it myself and just put a color over it that matches my natural color and go back to natural. Kuz if I get up the courage to tell them it's bad and I want it to be fixed and then they get a second chance and mess that one up too then I could end up with it even worse and then a 3rd time even worse.

I asked for blonde highlights and she did an ombré and now 90% of my hair is blonde and I hate it 🥲🥲 it’s so brassy and orange too

I think this (in some parts) links to the beauty industry (treatments). I have been in the same job for 5.5 years, but I was really young when I got this job lol. More often than not, people have a specific “ style “ or preference when they have they’re eyebrows or something done. The therapist does explain her opinion respectfully, and with eyebrow waxing she may do it initially the way the customer would like, and then give them the option to go thinner or darker with the dye for a tint. The amount of times where I’ve been witness or I’ve heard horror stories as things such as allergies or something that could have been prevented!

Thank-you so much I needed to hear this

Please do an updated makeup routine/GRWM 😍💖

I had a good appointment with a stylist about three weeks ago the quality of the work done was very good there was a little disparity in the inspiration photo and what I received. There was a lot of contrasting dimension in the inspiration photo that somehow did not translate into my hair. The stylist did tell me that some of the shades of purple in the inspiration photo may not show up in my hair because it was not a level 10. I suggested that she picks some of your colors in that same color scheme that would show up. While rinsing my hair she kept going on about the amount of dimension and contrast so I had assumed that she had used colors that showed up vividly so I was a little disappointed when she turned me around and in the dark it only appeared to be a single color dark purple. Despite there being about five different cheese in the inspiration photo I only ended up with two and the ones I did end up with were very close in color so the second one really only shows up in certain lighting. I feel like she might’ve chosen to go ahead and just use colors that weren’t going to show up so that she could get a second appointment out of me and then the next time it would require a lightning service and be even more expensive just to get to what I wanted when I would’ve been happy to pay another hundred or $150 to get all of the color at once without having to lighten my hair at all. I ended up not liking how purple looks in my skin and I told her making it clear it was my preference not her work but she lost it on me and ended up posting me online In a stylists group calling me ungrateful claiming she told me the color would come out but I demanded she go ahead and use that shade anyway. She said she told me my hair was damaged and this was the best she could do with my awful hair and I should be happy it looks this good. The thing is besides for the fact that she did tell me that she didn’t think the purple was going to show up everything other than that is a total lie and the opposite of what she told me she actually offered to lighten my hair while I was there to get that light purple and I told her no and said to pick a darker color. I actually was the one who expressed concern over my hair getting damaged or being damaged and she said that my hair was actually healthier than the majority of her clients. Are you even actually have text messages from her after the service where she offers again to bleach my hair so that she can get that color so if my hair was so fried that this was like the best she could do and I shouldn’t be lucky that it didn’t fallout why on earth would she volunteered to bleach my hair? I’m honestly not sure what I did wrong in this scenario I was very polite and kind offer to pay full price to change the my look and made 0 demands as to any color it had to be. I told her I was one to suggestion in fact I even told her that I would volunteer at some point to do one of those RU-vid videos or TikTok‘s where the stylist gets cards and gets to pick out the cut and color of the client and surprise them so how that would give the impression that I was picky and demanding. It sucks to because she was all nice to me through text messages when I told her that I didn’t like how it looks on me but then in this group did I just happened to see she was like a totally different person.

Ok so i went in looking for a balayage and I really liked it but when I went home and looked at it, it was terrible and i hated the way the color looked and it wasn’t what I asked for so i let the stylist know and she called me in super fast and tried to fix it and the way she was fixing it seemed off to me so I questioned it then but she reassured me saying it would be fine and again after i went home I realized how splotchy it looked, what do I do now?

I went in for highlights and came out with a dark color! I loved my natural hair color 😭😭

I’m a hair stylist & do my own hair. I’m very picky lol!

So I have a stylist that I love! He always cuts my hair really well, but this time he forgot to thin out and add layers to the left side and I'm stuck with uneven looking hair. What should I say?

I have been stuck in my bed for a while now and the hairdresser is the only place I have been except hospital anyway the hairdresser literally over the road. They've had me there for last few years anyway see the long hair I HAD... STRESS HAD.. I asked to be able to push behind my ears before I could say anything the clipp was weren't just doing my sideburns she Shaved it. Nothing like the picture she showed me I had forgotten to tell them I had also just got them 1000+on Google review.. Anyway I came home and I cried... I was having it done for my Nans funeral.. I have only been to hospital appointment since Wondered why it was cheap.. My partner went to see her to say that I won't go out and how its Knocked My Self Esteem but she says they're MOVING NOW.. BTW I am a tetraplegic so it was marvelous to have a hairdressers in the village

I went to ask for a refund and I was sobbing in the salon it was awful. But they were lovely and I’m going to get it fixed next week. Definitely worth going in, was so anxious tho I’ve never complained about anything

I gave a stylist a second chance recently, she destroyed my hair. I had hair just like Sam’s. Well I now have “The Rachel” cut and 200”’s highlights all over ny head. I ended up calling the head salon (it’s a small 3 salon chain in my town). I went for a consultation with one of their head stylists, he was shocked at how bad she did my hair. The cut can’t be fixed, the color he is going to be able to fix, but wtf. The second chance was a complete bomb for me. I’m so sad.

The tough part is when they completely chop your hair off. I just had 12 inches chopped off (had clip ins that my natural hair was longer so how I know exact amounts) chopped so not something that’s easily fixed.

I have been in a situation twice now where hairdressers have totally ruined my hair but did not speak up. I can understand your point of view however I asked for my hair to be colour ash brown and got blonde balayage 🤪 Would you really want that samehairdresser to put it right when she cannot tell the difference between blonde and brown?!?😩

So I went in to a salon with damaged box dyed blonde hair. I told my stylist I wanted a reverse balayage with some warm honey blondes and light browns in it. I showed a picture, sent the picture to her and by the end of the treatment, it was black at the root, dark brown throughout and white blonde at the end. She offers to fix it without me having ti say much. I go back in and she blends the black and brown out more through my hair 😭. It does look better now that it’s blended and when it was curled it even looked nice. But I don’t curl it every day and it’s been 2 days since this happened and I wanna cry because I never wanted to be a brunette!! Should I tell my stylist and ask if she might be able to do a lighter brown at the root and more blonde throughout???

I just spent 500 on my hair today...and it looks like crap...ughhhhhh....so sad

I was too trusting. They seemed like they knew what they were doing. I came in for a correction! Because my last stylist didn’t listen and when she didn’t have time to understand she said, let’s just cut it. She did and it was way too short and not cut properly. She wasn’t blending in the greys the way I had been asking. So cut to now: I paid a lot of money from a supposed hair shaman. I said don’t shorten it, just shape it. He left the very bottom the same length but increased the mullet vibe and texturized the shit out of it. I can’t get it fixed by him because he will cut more off. Anyone will. Now the colorist. She didn’t ask me if this color was good/no swatches. I showed her several pictures. She thought she got it. She put a very cool toner at the end. It looked like a ten year old dressing up as a 60 year old. So grey and drab. I have beautiful white hair which I just want to blend in as highlights to rest of hair She said the pics I showed were cool tone. Ok, maybe? But not this cool. I keep washing with clarifying shampoo. She apologized. Offered to add blond highlights. I’m afraid to go back. If I don’t blow dry it the cut is terrible. No matter how difficult it is to communicate and have them reflect back what you are asking in the beginning, it must be done. I am so unhappy with it and now need to wait months for it to grow out when I can try again. . Never spent that much on my hair😢 Never spent so long at a Salon for cut and color😔 Trying to see it as a learning experience and think of it as getting me out of a hair rut I was in. It’s making me have to do my hair all the time. So I’m paying more attention. Acceptance. I’m accepting it and acknowledging my part and that I have difficult hair and a difficult request. That’s all I can do.

I want you color!!!

Can you do a video plz on what to do when your hair stylist over processes your hair 🥺

I had a hairdresser and she used to do a good job. But she sold the salon and I stay there with the new owner. She dyed my hair and when I saw the results. It look orange and I told her I didn’t like it if she can fix and her answer was that I had to pay her more money to fix it or she couldn’t! So now I’m here trying to find a new hairdresser to fix it 😭 and my hair color was almost the same color you have in this content. I was trying to do a caramel hair color with highlights.

I had hair almost to my butt. I wanted a textured shoulder length bob showed her the pics. Stressed the importance of the length. I ended up with very choppy hair to my ears 😢 i literally started crying going to my car.

What do you do if my stylist turned my hair dark brown from toner & it removed ALL my blonde highlights and I told her I was not happy & it was too dark & if she can add some blonde back & she says its going to make my hair fall out & she won't ruin her reputation as a stylist?

what if you go twice to a salon and they still couldn't fix it.... honestly I'm staying away from all hair stylists

I feel so horrible, ive never had a traditional 'pretty' or 'girly' hairstyle, and I have it cut in sort of a muted jellyfish cut with curtain bangs that go down just under my jaw and i wear it pretty far forward on my face. I also have an unfortunate habit of chewing my hair so it is a bit damaged. Today my hair was cut and it just looks horrible, it looks so so bad. My fringe is like a shelf and sits really high up almost in line with my lips so my chin looks bloated and awful, the layers are so choppy and i look like a bowling pin. I look like wednesday addams, but the really disproportionate animated one from the films. Me chewing my hair gave it smoother layers than what shes done to me. But i cant say anything to my hairdresser because its my mums friend (im a minor) and anything i say that isnt 'i love it' my mum says is rude so i cant say anything, but im literally hyperventilating with tears rn because i look so so so bad and i feel it cant be fixed because i hate short hair on me and theyd have to cut it shorter and most stylists in my area dont understand that i dont want a pixie cut when i ask for layered hair, probably because i dress feminine. But i hate it, i look so bad and im humiliated by anyone looking at me. I organised to meet up with a friend tomorrow but i cant go, i look hideous. Its horrible, i really dont know what to do. I dont understand why she would do this to me. Im sorry for ranting i just hate it so much im at a complete loss. My self esteem is absolutely destroyed.

I noticed when someone gives a bad review on a stylist on Google or wherever the stylist always responds defensively and always makes it sound like it’s the clients fault

I gave a hair picture reference and it still looked different from the picture. However the language barrier did not help.