Digital transformation has become a buzzword across industries, promising enhanced efficiency, customer engagement, and operational agility.
However, the journey towards achieving comprehensive digital maturity is far from straightforward. Peter Schimpl, VP of Digital and IT, brings a wealth of experience from L'Osteria, where he spearheads initiatives that leverage technology to redefine the dining experience.
Peter discusses what digital transformation truly entails for a restaurant chain like L'Osteria. From optimizing backend operations to enhancing customer-facing interactions, the scope is broad and multifaceted.
No transformational journey is without its hurdles. Peter shares insights into the challenges L'Osteria faced, including legacy systems, resistance to change, and the need for robust cybersecurity measures.
Join us as we unravel the complexities of digital transformation with Peter Schimpl, offering practical advice and strategic insights that can benefit any business navigating the digital landscape.
This video is a must-watch for restaurant owners, managers, and anyone interested in:
Restaurant digitalization
Digitalization for restaurants
Restaurant digitalization strategy
Restaurant technology
Optimizing restaurant operations
Enhancing customer experience
Data-driven decision making in restaurants
Future of restaurant digitalization
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#restaurant #restaurantbusiness #digitalization
5 сен 2024