Amazing. Thanks so much for sharing these instructions. I followed this step by step, did not have any rubbing alcohol, and just used a wet q-tip to clean the board. I followed up with a dry q-tip, and the washer was working again right away. Entire repair took me about 20 minutes.
This technique worked for my F6-E2/3 error on my 4 year old Cabrio washer. Thanks for saving me a pricey repair job (or the cost of a new washer) and not trashing an entire large appliance over a tiny bit of corrosion!
Josh, after watching your video you saved me whatever the amount of money it would cost in 2024. Your explanation and processes worked perfectly. Thanks a million.
We had an E2/F6 error on a cabrio washer. We cleaned with rubbing alcohol and q-tip and the first test run was a success! Hopefully more to come so thank you for this video!
Wow! What a fix. So easy and it worked. First, I tried unplugging the machine a few times to see if it would reset. I got all the things you mentioned, wouldn't light up, looks like it going to work, but doesn't. Then the last time the error code popped up. So, I looked up the error code and found you. After I did the fix, I put it back together, but I was so excited I forgot the nail polish. So, I opened it back up and applied the nail polish. Good to go! Thanks again for the savings. Whirlpool needs to apply the nail polish as part of their manufacturing process.
So I’m a licensed nail technician, and I happened to have all these tools that were needed, it took me 5 mins after watching your video and I just ran a bleach towels load, THANKS SO MUCH IT WORKED!!!!!! Followed your visuals from start to finish, forever fan now!
Thank you Josh! I never comment on RU-vid, but I wanted to tell you that this is the best video on here. When we plugged our machine and turned it on and we got beeps and no more error codes, and it didn’t turn off halfway through the cycle, I think I almost cried. You’re the best!
I put off fixing my washer after a few google searches and seeing it as a $250 plus repair just for parts. Did a search today and came across this video and glad I did. This worked me for thank you so much for posting videos like these.
Thank you so much for this! This fix saved us from another service call and how we've replaced one circuit board previously which cost us $400. Was able to do this in less than an hour and only cost me 2 Q-tips! Definitely try this fixe before you call a service company!
My Whirlpool Cabrio washer with the Steam Clean option is working again thanks to this “How To” video. I can only imagine how much $$$ and down time you saved me. I did have to buy the nail polish 😁, but a couple dollars is literally a small price to pay versus a professional repair or a new washer. THANK YOU Josh!! 👍👍
Thank you! I came home from vacation, and it wouldn't turn on at all. After checking the breaker and outlet, I watched your video. I cleaned the area under the buttons and it worked! I haven't done the nail polish part yet, but I will soon. Thank you so much!
I touched the Q-Tip to those terminals and it instantly fixed it. My tabs were in a spot that were harder to get to, to release the screen but otherwise was so simple. Thank you!
Dude, you rock! Thank you so much for this awesome video My son and I just fixed our washing machine. It broke down in the middle of a cycle and we had no idea what to do until we found your video. About an hour later it's working and I know with the fingernail polish it will continue to work and not corrode again. We thank YWHW for you and we hope that you and your business are blessed. 😊
Josh, great video. Living in Mexico it can hard if not impossible to get parts or to get parts within a reasonable time. My Cabrio is now working perfectly. Can't thank you enough.
So - I got the F6-E3 error and found another video explaining what to do. Bad news - I didn't really dig in to it until AFTER having a useless technician come out, charge me $150 - only to tell me that I needed to replace the washer. He said that they would send it away to have the UI panel repaired and by that time - I may as well buy a new one. I wish I would have found and watched your video first - because you said that exact thing - like what the technician would say! Anyway - I watched another video which was really good at showing me how to take the unit apart - which I can do very quickly now - but that video only had me wiping off the board contacts with an alcohol pad to clean them. Your video here - actually had the suggestion to scrape away the corrosion - THEN clean thoroughly with the alcohol and Q-Tips. Because after my first attempt at repair - with just the simple wipe down with the small alcohol pads - the error and issue came back after 3 loads of laundry. I feel confident that the more thorough scraping and cleaning (the Q-Tips were black this time) will net better results. I do have a question, Josh - you mention that the issue will eventually come back - I didn't apply the gel coat (great hack by the way!) - since the machine worked for many years without issue (6-8 maybe) do you feel like the board is compromised now and that sooner rather than later, I will need to clean again and for sure seal it - or will I get several years again before that much corrosion causes issues? Sorry for the long message - but I had to vent about the bummer of losing $150 but of the victory in saving several hundred in the long run! Great video!
I would suggest getting a clearcoat on it ASAP, I use clear nail polish now. It’s more susceptible now to corrosion and the more you scrape it the more brittle the connections will become.
THANK YOU SO MUCH for posting this! My washer was unresponsive to any push of any button. I did this easy fix (after getting that code) and it WORKED!!
This is amazing! My washer has been acting up for months and it finally bit the dust and would just show the error code F6 E2. I was able to fix this myself (and I am NOT handy!), thanks to this video!
I have a Cabrio just like this one, 11 or 12 years old. Had the F and E codes, but early symptoms were: no more sounds and delayed response time when selecting washes. Also, sometimes it would keep washing without the time winding down. I cleaned the contacts, as noted in this video, and nothing changed. I decided to make sure I cleaned them as well as I could, so I took the control panel completely off (thanks for the disassembly tips). I sat at the kitchen table with a magnifying headset with light and cleaned better. However, I took what I think was the speaker/buzzer assembly off. It is a black square right there on the panel with two screws. There were other contacts back there that were corroded. I cleaned those and reassembled the washer. Plugged it in and turned it on. When I heard the tones again, I knew I had it fixed. It works like a champ, and I don't have to spend $700 on a new one (YET). The video is awesome and spot on. Josh, thanks for publishing this. You rock!👍
OMG I think this fixed mine, too! I didn't think mine looked corroded, but I took it apart like you showed and cleaned the contacts with alcohol. Plugged it back in and I'm doing a load of laundry now. Fingers crossed. Thank you so much!
Wow, a great video and the best fix I've seen. It absolutely worked and its crazy that such a small thing, almost too small to see, was the problem. Thanks so much, those of us who still like to repair things sincerely appreciate your effort's.
Thank you!! I replaced the board a few years ago because of this error and it just happened again. I found your video and had it fixed in no time. Hopefully this stays fixed now!! I really wish I would have known about this a few years ago; I'm sure I wouldn't have had to replace it then!
Thank you,,,The build up was actually under the speaker. Even though you did not specifically show to go there I knew what I was looking for. There were 2 that were not bad but covered in enough black build up that it stopped the washer from working.Cleaned with the q-tip and alcohol and she fired right up . I can't tell you have thankful I am and wonder how many of the washers were needlessly tossed. I called a service repairman before I did this research and he said nothing I could do, just buy a new washer...SMH.
Thanks for the info! It worked for me! However, I did waste a bunch of time (and frustration) trying to figure out how to release that top control unit panel from the main washer. The video was not clear on what to use the plyers on to release. I eventually figured it out on my own. My constructive criticism would be to never do a video on how to disassemble something (to again access) without the setup being fully ready to be disassembled. i.e. Don't already have some things disassembled ahead of time, because that is likely not how it will be for the ppl watching the video and so it will create some confusion. Again, thank you for taking the time to do this! Saved me $$$!
This is amazing! Had this error pop up previous 2 years and just fixed itself somehow but this time it didn’t. Tech was saying need replaced. Legit did this in 5 minutes and it is fixed! You are awesome!
Thank you so much. I followed your instructions and it works again! I didn't take the whole top off, just unscrewed the back panel and popped off the censor. Cleaned up a little corrosion and it works!
THANK YOU SO MUCH for a very clear video... I followed your instructions and even applied the nail polish to the electrical connectors as suggested and were able to power up my washer after 1 hour.
I'm getting an intermittent F6/E3, it'll start making unfamiliar alert noises, blink these codes, then not allow any button responses except to power it off. After I power it back up it works fine for weeks with no problem. I'll definitely be investigating the board though, I'll nip it in the bud before it decides it won't allow for a power cycle fix. I've owned this washer for 10 years, it's served me well and is still in great shape otherwise.
I just did this and it freaking worked, saved me a bunch of money by not having someone come look at it. I feel like I need to send you some $$$. Thank you very much and I subscribed to your channel
Thank you, thank you, thank you. It fixed my washer. The only thing I added was to tape the lid shut so when I flipped up the top there was no danger of the glass lid coming off.
Great video! If you have this issue, the best chemical to clean with is Deoxit-D5 and q-tip/swab. Then apply a thin layer of conformal coat to seal out future moisture. This is what is done for mil-spec electronics that need to perform in high humidity environments. Easy to find both on Amazon, etc.
Thank you so, so much! My machine stopped working out of the blue and I was panicking. Followed your instructions and it started right back up. Keep doing what you're doing! It truly helps!
Hi Josh, thanks for your videos, they are very helpful. I have the same washer "Cabrio" and am getting a code F2 E3 and cannot find any videos on this code combo, any suggestions? Thanks
Fixed thank you! Would you have a guide for that same model dryer, how to remove the blower fan? Didnt find it in the back and no removable panel in front.
Thanks, after various problems with the buttons, I figured there was a loose wire, but found nothing. Then I found your video after doing the diagnostic codes, and seeing E2 F6. I used to work in computers, and was curious if the moisture is causing a short circuit on the board? (I wish they made these better!)
It worked, had to create an angled file from a flat file, and my clear nail Polish had a violent tint… BLUF, thank you so much . PS could they make it any harder to access the electronics? 😤
Thanks reset didn't work so I tried this and went through once so far. So I'm happy it worked. I'll add to comment whenever it goes wrong if it does. Wish it was a step by step instead of you already removed bit. But it did make the video fast so works for me, I didn't know the clamp I had to use the pliers was metal kept messing with the white plastic lol hope this tip helps the next fool.
My lid lock stopped working recently and was able to replace it (fixing the old part it didn't work). I figure something like this is coming up next, so SAVED! Why the heck doesn't WP protect all the contacts better?
This worked for me. Awesome detailed instructions that made it easy for a complete amateur. I’m pleased to have saved a ton of time and money with your helpful video. Thank you!
Thanks, good video! Okay, tried the quick fix and I continue to get a F6E2 or 3.. The corrosion is removed and it looks good but doesn't work and I've done a reset and left power off for a while... When powering up I get the same issue via diagnostics. I would think getting a new "Whirlpool WTW8500DC2 Console - Genuine OEM" at ~$185 that had the corrosion would be the right part to get or do I need to get the Control unit at ~$295? BTW, I did check the cable continuity and it was fine.
Sometimes the corrosion can run deep and you just have to get a brand new board. If you do, I suggest coating the new board exposed portion with clear nail Polish to avoid issues in the future.
I followed your instructions including under the speaker. I did not have much corrosion to start with but I cleaned abd scraped them all. Washer still won't turn on, but I can get the error code to show up by pressing the 3 button pattern. Any ideas on what I may need to do other than buy a new control panel? Thank you.
Unfortunately it sounds like you have done your due diligence....new control panel is probably what's next. Make sure you cover the new panels open area with some clear nail polish to keep this from happening again down the road with the new panel. Good luck!!
My wife said "The washer is broken, I think I'll try to fix it". Normally I am to one to fix things, by breaking them, then calling and paying for a service tech. She just messaged me that she was successful!
The video is great thank you. But why wouldn't the manufacturer have to repair something like this? It's obviously a design flaw... or intentional obsolescence....
Hard to say without seeing it. Sometimes I access the clips that hold the console down by lifting to whole lid up and getting after them from the bottom with pliers. Hope that helps.
How do I pop off the metal bracket on the left side with the spring in the way to take the panel off? The right side is easy but I can’t get to left side to push the metal clip in
