Whirlpool Washer not cleaning Bad Agitator 

You're so welcome!

Sir can you hera me

Agitator not turn good how to solve?

@@watermitigationadvice4385 the cap wont come off for the life of me

The agitator on the very top has a dust cove. Under that dust cover is a bolt which may have come loose. Turns clockwise (to the right) to tighten. There are 2 plastic tabs that hold the bottom section on to the top section of the agitator, they may be worn or broken. Check top bolt first. Larry

@@watermitigationadvice4385 we’ve tightened the bolt down twice and each time we run the load the bottom comes completely loose again? Should I replace the whole thing?

@@watermitigationadvice4385 also just to clarify the bottom part when it is working correctly should be completely right to the basin and when I pull it the whole basin should spin?

@@ashleysullivan9659 Sorry have not answered sooner I have just recently got out of the hospital. If the bolt has to be tightened it maybe the bolts threads have worn out. I would start with changing the bolt and any washers or lock washers first. This would be the cheaper fix if the bolt is bad. You can also try a thread lock product. Also inspect the plastic thread the the bolt screws into. Hope this helps Larry

True clothes comes out dirty

At the very bottom of the motor there is a cover. Behind the cover is a pulley with a small belt. there is an activator switch that controls the spluth behind the pulley. check the activator switch .it moves the parts up and down behind the pulley. The parts have teeth that grip to engage the agitator. Problem should be in one of these components

Manually move the lever the activator switch attaches to and see if there is a change

This video is about the agitator being bad. Watch the first section of the video it shows how to check the agitator. Agitator is worn out and spins freely on shaft, it should grip the shaft. If it slips it can not wash the laundry and needs to be replaced.

What model is this whirlpool?

​@@watermitigationadvice4385How do you get them off if their stuck on there without destroying anything else?

Did you remove top cap (pulls up) and the dogs? Once they are removed look way down inside there is a bolt that has to be removed . wiggle side to side, pull from bottom at blade sections. That s the strongest section. Use equal pressure on each side, all the way around, do not use extreme pressure you don't want to crack the agitator