Why Its Illegal to Buy a Car from a Manufacturer 

It’s funny they have a law to protect a car dealership but now when Walmart rolls into a small town and destroys all small businesses... no one says anything

Almost everyone just wants to be able to go online, spec out a car, and wait for it to be delivered for a published price.

Now those “small” dealerships are forcing us to pay $10-20k above MSRP for certain models

A manufacturer undercutting dealer prices is GREAT for the end user. That's what WE want.

The salesman who "sold" me my Fiesta ST told me it was rear wheel drive. At some point it's hard to tell the difference between lies and dumb.

This really frustrated me when I bought my first new car recently. I felt like the salesperson really did not know about the car, what features were available, colors, or even how to properly use their ordering system. I knew exactly what i wanted and did not need to deal with someone fumbling over things. I understand some people may want this experience but I'd prefer to just order it direct.

Here in Texas you can pass by 7 huge dealerships connecting each other.

This is why I love the manufacturer's build and price feature online. You customize your car, and have it sent to your local dealership reserved for you to buy. The closest thing you can have to buying straight from the manufacturer.

Bought a new car in early 2020. Walked in at 3:30pm, left at at 11:30pm. I knew exactly what a wanted and what I should pay. Had to spend a few hours with a new salesman explaining that I already knew everything about the car and what he was offering was ridiculous. Ask for my keys back from the test drive and in comes the more experienced salesman. Again, more hours of "selling" me on features of the car I've already researched. Finally landed on the price I knew was fair and then an hour or more of paperwork. It's a broken system. Taking advantage of the uninformed and wasting the time of those that know the car they want and the fair dealership price.

I'd like to just order my car exactly as I want at dealership cost directly from the manufacturer. It's a win for everyone. I pay a lower price and get exactly what I want, the manufacturer saves manufacturing costs and they don't have to worry about it sitting on a lot not selling.

If im gonna spend 30k+ on a car it better be EXACTLY what I want. I'd never buy a new car from stock unless it ticks literally every box honestly

I think it's insane I live in Delaware and had to pick up my car in New Jersey, the worst part is I still have to go to the Delaware DMV and pay them "Document Fees" for a car they wouldn't let me purchase in the Delaware.

I worked at a car dealership earlier this year. I have never worked in a more scummy environment in my life. From selling people cars that are only in good enough condition to last a test drive to extorting customers to take down negative reviews, they never failed to amaze me with how shitty a business can be. My word of advice is if you are looking at used cars then stay away from large dealerships as much as possible. There are small local dealerships that are far better in terms of service and transparency as well as buying a car off of an owner directly has never been a better choice.

Dealer raised their price $17,000 above the price on their website. We sat down at the table after looking up the truck on the dealership’s website marked at $50k expecting room to negotiate. The first price they came to the table with was $67,000. I stood up and said what is this? They told me well that’s the price of the vehicle. I said sorry but I’m walking away because that’s $17,000 higher than what you have listed on your website. They treated me like I was the jerk.

Dealer markup (especially domestically) has been ridiculous as of late (your own videos touch on this)….in no way should it be legal. The dealership is labeling it as a “market adjustment” and passing the cost to the consumer. Yet the access to PPP loans were available to both the dealership and manufacturer….but here we are today paying $40k for a rav4 😒

how ironic, I just ordered a Tesla Model Y online, and the process was extremely straight to the point, I guess subconsciously I was thinking "thank god I don't have to go into a dealership to do this"... never really realizing the conscious mental and emotional dredge involved with going into a dealership and knowing their whole business model is set up to rip folks off on every twist and turn. really liked your video, already suscribed.

Every single experience I’ve had with a dealership has been unpleasant and borderline illegal. They lied to me, they crashed my car.. Not a fan.

Nolan: "if we want consumers to be happy" me: That's the problem right there. they don't *want* you to be happy. they only want you willing to settle for something _just_ good enough to ensure that you will come back to buy again, as soon as you've paid off the last one.

I have had good dealer experiences - Subaru - and bad dealer experiences - Mazda every time - but I have to admit that the best car shopping experience I've ever had was Tesla. The staff in the galleries are knowledgeable, enthusiastic and since they are not actually selling the car, very helpful without being pushy in any way. Even after multiple test drives, they are more interested in answering questions than trying to get you to order on the spot. Everything is online too including the configurator, loan application, trade-in, and other necessary information. I know exactly what I am going to pay for my car without having to "talk to the manager," or haggle. Why is this not what every buying experience is like???

Dealership franchise laws were passed so that you have no choice to buy a new car from a dealership.

We used to order new cars all the time. I bought a new Toyota in 1984 that way. Looked at a lot truck, met with a salesman, picked what I wanted for options, and 6 weeks later got my truck. I was floored when I went in for a new one in the early 2000's and they said I couldn't order one and had to buy off the lot.

As a European it always blew my mind you guys couldn't just order a car just the way you'd want it. Even with 'built to order' you guys are limited to option packages

Ive worked in 6 dealerships over the years. Automotive and powersports, and all 3 departments. This is one of the best videos ive seen on this subject, nails a couple of points ove been trying to make for years!

I was shocked when I went to go buy my first car. I knew the make and model I wanted. I knew the options I wanted. I knew the dealer’s price, I knew the average markup, and I was willing to pay that average markup. I was just going to walk in there, buy what I wanted, and walk out with a car. I was fast and easy profit for the dealer. And at worst, I’d pre-order and wait for the car to be available. I didn’t buy a car that day. Or the next day. Or the next. After about 20 hours of my and various dealer’s times, I ultimately gave up on buying that car. It was impossible to buy the car that I wanted with the trim level and other stuff I needed. Ultimately I bought a used car from a friend who runs a used car lot. It was a completely different brand, and I spent about 1/3rd what I would have on a new car. 20 years and 3 cars later, and I never did buy a car from the original brand.

The only time I've had a good experience at the dealership was when I bought my first car. It was right around the time car dealerships started advertising "internet pricing" on their websites. It was the car I wanted, well close enough, so I printed everything out and went to the dealership. The salesman was actually pretty nice, but again this was a couple decades ago. I looked at the car and the price I had was $2k less than the sticker price. The salesman couldn't believe it so he went inside to check it out. He came back and was surprised they were going to sell it for that price. He was nice about the whole thing and did everything we needed to do to sell me the car. Every other time, it's been running credit reports without permission, trying to sneak in extra things you don't need, and the last time I had to make them give me the appropriate value for my trade...wrong model, 2WD instead of 4WD, no sunroof, cloth seats, very low miles for the year, etc. It took 4 tries to get it right. The guy was getting pissed...I guess they just hope people don't notice.

Just imaging a world where everyone actually chose the color of their car...could be interesting.

@ Donut Media. Please do an update on this topic. Ford is changing the way their dealerships set prices, and appears to be ready to sell their vehicles online too. We need more information on this!

My father works at a dealership that was family owned and always gave fair prices on new and used cars. They were well known in our community and I’ve gotten several cars from them in the past, my father always told me he never felt like a scummy car salesman. That was until a large dealership company bought them out and now every car at minimum is priced 5,000 over. Loyal customers stoped coming back and my father is looking for new employment. Something needs to change.

I was looking at cars recently at a couple different dealerships, and I was looking to buy a used car. My experience was good, but dealers seem to lie too much for my taste. Why is it that every car I was interested in was owned by a friend or family of that salesperson. That or someone they knew had the same car model and swore that car is amazing. Kinda funny to me lol.

I remember my dad telling me about the old ordering process, ford would sell any car in any color with any motor. you went to a dealer and checked off the boxes of what options you wanted and that was the car you got.

This is probably too long, but oh well. Here's my story of buying a Tesla vs. everyone else. There was a local family owned dealer that I purchased my Volvos, Audis, Infiniti, and several other cars from for years. It was still a hassle spending all damn day there, BUT they weren't as bad as most. They were purchased by Autonation, and the next time I went to purchase a new Audi Q7, I just couldn't take the b.s. and walked out mid discussion. I waited around 30min to get my key back, and ended up just leaving without it (used my wife's key). I never got the key back, and had my lawyer send them a nasty letter to reimburse me for the cost of a new key. I rarely if ever buy new model years, and the Tesla X was no exception. I felt it needed more time for the quirks to be worked out, and I was really liking what I was seeing from Ford. As a share holder I thought maybe it's time to buy another Explorer after 17 years since my last Ford purchase. Now I loath domestic car dealers because they are the absolute worst to deal with especially on cars that just do not hold their value. So for years I've only purchased German and a few Japanese cars. When the Ford Focus RS came out, I went to go purchase one and the markup and b.s. from the dealer was so bad, I noped out and went straight to the BMW dealer and purchased an M3. Same with the C7 Corvette Stingray, I left and purchased an Audi S8. Good thing too because that year Stingray had a lot of issues and I believe owners formed a class action. BUT the 2017 Explorer Sport was really impressive, and I wasn't really liking a lot of SUVs out there at the time. I really needed that 3rd row seat for my kids, so I decided to deal with the B.S. and ordered the car. When the car arrived at the dealer, it wasn't what I ordered. It was the wrong color, it had a dent in the door sill, scratches and other blemishes in the paint, and not the options I ordered were there. For example, after being told it had the modem for online access, I discovered after a few days and several calls to Ford HQ that it did NOT have the modem. The dealer refused to remedy the situation; in fact they pretty much didn't fix anything. It would be another month before they could get the right car, and they said they'd offer me less for my trade in a month. It was a 3 year lease so I figured "F it!" and kept the car. When my lease was up in 2020 I decided to buy the car because my brother wanted it. The dealer didn't think I'd buy the car, because I told them I wouldn't when I first signed the lease, so the purchase price was really low, less than half of what the purchase price was in 2017. The dealer was pissed that I wanted to buy the car and made my life miserable, ignored my calls, etc. Ford said I could use a different dealer, but no other Ford dealer would help me with the purchase and said I HAD to used the dealer I leased it from. To make a very long story short, the dealer wouldn't take cash, check, wire, etc. and tried to run out the shot clock. After blasting Ford on social media, I got a call from Ford HQ who said they'd personally help handle my deal. They called the dealer and got the original sales guy, who screwed up my order in 2017, to close the deal. It took him weeks to get the paperwork ready, and when the day came for me to go sign the paperwork, I was there 5 effing hours even though they said it would take 30min. They wanted me to sign a credit application because they weren't happy with the cashiers check I brought from the local bank. So I had to go back to the bank and get a different check and paperwork authenticating the check, and then come back the same day. Again they demanded I sign a credit application and that's when I called my lawyer in the middle of their lobby for all to hear. More shenanigans later, I was out of the lobby with my paperwork and very happy to be done with them. It took 4 months to get the title! The dealer blamed the DOL, but the DOL said they never got the paperwork. Then the dealer blamed COVID after my lawyer filed a complaint with the state as dealers are required by law to submit the paperwork within two weeks of selling me the car. The state let it slide, and I'm still debating on whether to spend money to push the state to fine the dealer. As much as I love Mustangs, I'll likely never buy a new one. I absolutely love my Tesla X Performance, but my wife drives it mostly, and with my child getting her drivers license in a few months and likely taking my car, I was seriously considering buying a Mach E Sport which just looks awesome. However given my years of poor experiences with a domestic car dealer, I'll likely continue to avoid them unless they radically change to match what I experienced with Tesla. One of THE biggest reasons I purchased a Tesla was because I'm just done with dealerships. Buying my Model X was so incredibly amazing! Every step of the way was a white glove service I've never experienced when buying a car. Ever. It was as simple as buying a PC but because I didn't have all the normal hassles of dealing with a dealership, I was just elated and awestruck at the straight forward no hidden b.s. experience. Absolute ZERO pressure! I spent a total of 1 hour at the dealership looking at cars and driving one. My wife and I designed and ordered the car from HOME while sipping bourbon. When the car was ready, they called me and I was at the dealer for maybe 10-15min to walk around the car with the Tesla employee, I asked a few questions, and left. Simple. That is the way it should be done. That's the way it should have always been done.

I can report that here in Victoria, Australia that the new car I bought from a dealer was good. But the people at the dealership were the lowest form of excrement that I have ever met. I say this now with no anger and a clear conscience.

I worked nearly everyjob at dealerships. I can tell you that the manufacturers are not the greedy ones, the dealership owners are. Pack, dealer options, dealer fee, and licensing fee's on every vehicle sold, including used, can be upwards of $5k. Guaranteed money to the franchise owner. Service is a bit less of a scam aside from parts which are normally 200-300% marked up. I fully support the idea of buying direct from the manufacturer. As well as the online used buying model from the likes of Vroom and Carvana.

perfect example: the new bronco base model starts at $28,500. good luck finding one under like $38,000, even after the hype dies down and production catches up. dealers will not stock a base model, and there's no way you will actually be able to get a Bronco under $30,000.

Important to note that in most countries like the UK you can order a car direct and have it delivered the next day

Love you Nolan :) thank you donut, you guys are educating a lot of men and women

We need to repeal dealer franchise laws. They may have been good in the past but at this point there's no reason for them.

The land of the free doesn't seem too free when it comes to picking the exact car you want

Stumbled onto this video and channel. I like this car guy! Grows on ya quickly. Good arguments, narrative, succinct. 👍

If dealers provided a tangible value to consumers they would not need state laws to protect them from bankruptcy.

The only time I've ever got the exact car I wanted is when I imported from Japan. I told the importer I wanted an unmodified white S14 kouki king's. He got me an unmodified white kouki kings se with the factory aero package momo steering wheel, nismo front strut bar and a bunch of other factory options. It's the top of the line model aside from the 270r or autech version. More than I asked for, so happy! 😊

I've went to dealers with the intent to purchase and left empty handed every time. Misleading advertisements, and salesmen with no real knowledge of mechanics and options are what drove me away. I'll just keep buying used vehicles from individuals.

I work here in Argentina as a build-to-order salesman and it is a nightmare not having the vehicle to deliver at time. Sometimes people wait years!!. It is a huge sales retarder

Man I love Nolan. I have watched him come up and gain his confidence. I enjoy his videos

Nolan has gained PTSD of someone out bidding him on his Dodge Neon SRT (the scariest possible thing)

This is so weird for me as a German. Here Mercedes, BMW etc. all have their very own dealerships. Weird law you got there

I've bought every car I've ever owned for cash from someone I knew. I knew they would tell me what the issues are and that I'd find more along the way, but you can really check it out. I got a job at a car dealership with absolutely no experience and conned them into hiring me. I left that job before I even started for a new flight instruction job.

I used to live around the corner from Franchini Chevrolet in Garfield, NJ that was shown at the 3:48 mark! NEVER thought I’d see that in a Donut video!

When my Mom got her 2014 Ford Fusion brand new, years ago… it came with the dial shifter. The salesperson told my mother that the L button in the centre of the dial was the “turbo button”.

Damn how do you get lower in honesty than car salesman

For anyone looking for a Mach E in the San Jose CA area, most dealerships are starting to offer $6k off MSRP. Take advantage if you’re drilling around

90% of the problem with dealerships is they're not upfront with their pricing, and all they're after is monthly payments. I recently bought a car and most of the dealerships, as soon as the test drive was over, the guy hauls me into their sensory deprivation office and starts asking what kind of payments I want. I kept demanding an out the door price and after a while he said "let me get it for you" and left.... only for the finance manager to come in and HE was asking me what payments I wanted to make. The place I ended up buying my car from was the ONE place that gave me an out the door price first.

Anti-consumer lobbying.

Ngl when Nolan first started I wasn’t a big fan but I really love him now. Such an incredible presenter and makes any subject interesting!

If franchise dealerships can't compete in a truly free market then maybe they don't deserve to stay in business.

3:56 Love it when Eberhart and Tarpenning are given due credit for founding Tesla.

Salesman: "hey, can I help you" Me: "I know more than you"

I once had a car dealership salesman tell me that the transmission fluid on a new 2020 toyota corolla never needed to be changed. I got up and just walked out after he said it a second time after I told him that it does in fact need replacement, there is no such thing as a "lifetime fluid".

"Dealerships can hire locally" So can the manufacturers... Also upstanding is probably the last description people think of when talking about car salesmen lmao

I am from Europe. And I can tell you that the built to order sales system does have real drawbacks. E.g. waiting times. Around 6 months - and that was before Covid… can’t imagine what the times are currently…

I didn’t even know it was illegal, Good thing I saw this. As if I have any money to buy a car

The Costco auto program is the closest I can get to pushing the dealer and sales staff out of the way. Fixed low prices on new cars. Still, there is only one dealer in an area who takes it and recently I have had some refuse to order a car from the factory. We finance through essentially the manufacturer anyway. Mandatory dealerships seem like a scam out of New Jersey.

I bought a Tesla Model 3 a few weeks back (in Nevada). Everything handled through a phone app including the trade, the financing, down payment, docs, etc. It was great. When my car arrived, they notified me to make an appointment to pick up, and I was in and out in 15 Mins. It was an overall great experience. The last car I got was a 2014 Ford Fusion, and they did that whole thing where they want your keys to check out your trade and then don't want to give them back to you trying to keep you at the dealership... I didn't mind the haggling too much though.. That was pretty fun to me, but I was at the dealer for 4 hrs... So... There's that. I can see why it's so hated.

The small southern illinois town of 300 folks I grew up in had a chevy dealer that was started by a young man after he returned from WW2. He ran the operation so well that a one time it was one of the most successful dealers in the state, the Chicago tribune wrote an article about this small town dealership that did so well. He eventually got too old and closed, but his remaining family still owns the building and uses it for a shop for their vehicles.

I like that no matter what series Nolan is in when he adjusts his glasses they always play the gun cocking sound.

10:38 The dealer's 8.6% cost savings of not having to inventory as many vehicles I'm sure isn't going to be passed on to the consumer...

Great video, I've had to explain this to numerous people over the years and now I can just link them here. Outside of the bullshit taxation, I like how in Europe you can spec out your car a la carte (no options buried in packages) and buy direct from the manufacturer.

This is facts we need to push this! We need to make every manufacturer do this! It’ll save us all money

Dealerships are pretty much unnecessary at this point. They provide absolutely no value to buyers, but rather they worsen the situation for buyers by rising the prices of the vehicles. I really hope we get rid of that traditional dealership system in the near future.

I always love Nolan's videos. They seem to be based on a good question, are well researched, and have a good flow to their presentation.

when I bought my car, it took a whole day. The paperwork was stupid. I had to settle for what they had since I needed an emergency car (I was a college student). I do not regret my car but I think that the process could have been quicker and actually having people listening to the needs.

Had a bad experience with a ford dealer in ontario canada. I went in for some recall work and was told I needed and alignment. I knew I didn't need one as it had been to my regular shop the week before. They also called me to try and put me in one of their newer vehicles and buy my car. I get there is upselling that is encouraged but being told i needed something i didn't need really made them look bad.

I bought a Model 3 back in 2019 and the total time I was there before I drove it off the lot was 20 minutes. Did some paperwork, the rep went over my car for any damage/defects, and I was on my way. No haggling at all. I was told the cost of the car weeks in advance. Had a cheque ready to go and it was so easy. That experience will be my expectation going forward if/when I purchase a new car in the future (regardless of brand). I've heard horror stories of dealerships tacking on surprise fees at the end of the purchasing process and Tesla's way of handling things was just another reason I decided to go with them.

Imagine if Omaze actually donated money instead of blowing it on sponsorships and fancy prizes

We just bought our first Toyota, from an employee of Toyota no less as a private seller. It was a very positive experience for both parties and we each got what we wanted and we got $700 off the price. That same car at a dealer was $4-5k more!

This is a great video. Dealerships provide no useful service in the modern age; everyone can learn everything they need online about their car, theres no need for a salesperson to explain anything to them

The best experience I have ever had was a local guy running the business himself. He was the owner, salesman, finance manager, did everything except for he had 1 mechanic. It was such an easy process, not pushy, good prices, and I even have his number and anytime I have any issues with my car that is now 11 years old, he is more than happy to help me scan it and even fix it for me if it’s something simple. Seriously go to the small lots if possible

I enjoy haggling for most things I buy. But I never purchase from dealers, because they are straight up scammers.

I've had maybe 2 "good" experiences at a dealership, and they were both Ford dealerships in San Diego when we were looking to buy our first car in 2008. Since then every single experience has been terrible. Particularly bad was the Service Dept at Sewell Ford in Odessa TX in 2015. My wife and kids were driving cross-country to visit family back in San Diego and broke down in the area. Alternator and battery had failed. I told her to just take it to the dealer since I didn't know any mechanics around there. They ended up charging us almost $900 for an alternator and battery replacement on a 2003 Expedition...and they both failed again within 3 years. The Motorcraft alternator was out of warranty and the battery was in its extended pro-rated replacement life. A local dealer couldn't pull up any receipts for work done because "the systems between dealerships don't talk to eachother" Tired of the runaround I went to the local O'Reilley and bought replacements for maybe $280 altogether and had them replaced in about 30 minutes- having never done the job on that vehicle before. TL;DR Sewell Ford in Odessa TX sux

I have only bought one car from a dealership. I had been expecting to spend hours with paperwork and such, but honestly i was in and out within an hour. I did get my payment agreement setup online and was able to drive my dream vehicle (yes it was used, but had everything i wanted) very quickly.

When a manufacturer says a car will cost "$$$", it can never be trusted because of dealer markup, something has to change!

Then there's me: buying a used car that's totally fine

My personal experience with the UK dealership system, is that dealerships are more interested in selling you finance, service packages and various insurances than actually selling you a car. Had a few instances where if they know you're not going to pay for the add on crap, they won't sell you a car. Was quoted £750 ($1000) for a S4 annual fluid change service. Skoda dealership down the road did it for £200. Same VW group, rip off merchants.

what has to change is a 1 set price for everyone and the reason is because then that takes out all the negotiations and mentality that you "could" get a better deal somewhere else. just go in, buy the car and be happy about your purchase, save yourself the time, headache, and back and forth. a good deal is a state of mind and I will always go into my local ford store that has taken care of me for many years and build that relationship knowing all my vehicle needs are met

Shout out to the editor who fit in the loading/cocking sound at the end. When Nolan fixes his glasses, we're about to be peppered with knowledge.

I always assumed build to order was an option everywhere.

Worst experience ever. They are shady in giving you the price, always put unasked things in the car, push you to pay the 'dealership advantage package'over you throat and charge you for localization devices that will lower your insurance, add nitrogen to your tires and so one.

Whoever edits these videos and adds a gun-cocking sound effect every time Nolan pushes up his glasses is my hero

“You can now chew through electrons” Am I the only one that remembers that scene from the original 1980s Transformers movie where those two Decepticons were chewing on that bridge talking about the electrons? …and why did this line just uncover such an odd part of my memory? 😅

eversince the editor of this video started adding shotgun reload sound to nolan adjusting his glasses it has become the coolest ''Nolan Move'' :D

There are so few mom and pop dealerships in my area. They're just big corporate entities leaving their employees as disposable with no need to do excellent work because the corporate entities do their best to let the employees know they're disposable and exchangeable vs acknowledged and rewarded from the owner(s) of that particular dealership.

10:24 when it comes to premium cars, custom order is ALWAYS the way to go. i'm 33 and i'm on 4th car, a 2021 BMW. before that i owned a BMW, audi and mercedes. i custom ordered every car i've owned and got 8-12% off retail. when you order a car and pay a deposit on it, dealerships are (typically) more willing to work with you on pricing because they save on storage and insurance on a car that's sold before it even gets to the dealership, as mentioned in the video. My current car had an MSRP (sticker price) of $83,495 USD, but the sale price was $73,195 ($1500 in factory rebates, the rest dealer discount), and this was in October 2020, at the very beginning of the model year. you're not going to get that price on car that's on the lot unless it was a test drive or floor model. mine was brand spanking new. pealed the factory scratch protection off of it myself.

While looking for a car for my wife after a pretty crazy 3 car accident, we stopped by a dealership. We had done our research and had a car in mind. We went to the closest dealer and asked for a test drive. The salesman gave us directions on where to drive and sent us on a blistering top speed of 40 mph on our test drive down a residential street and construction zone. He than acted like he'd done us a favor and asked how it was and if we were ready to do paperwork. He didn't have the color or trim level we wanted but since we had a car down due to the accident we pressed on. Long story short, after the haggling over a color and trim level (and options we didn't want) we noted we saw a better deal in a city over that had our color and trim choices. We overheard the manager and salesman convo, and them saying we were wasting their time. We walked out and left a formal complaint later. We ended up buying the car from the afore mentioned dealer slightly below MSRP with title and tags included at a color and trim we wanted. It had also just rolled off the transport truck when we arrived so it was BRAND NEW. No miles on the car. Whenever we drive past the local dealer we flip them off in our new car.

Having purchased, traded in, or sold numerous cars throughout my life I can honestly say that dealerships for the most part are complete rip offs. Whether it's the new or used sales, or even the service department. Complete rip offs 90% of the time.

6:13 “driving down prices, huh?” Couldn’t be further away from the truth at least today.

I've had one HORRIBLE experience and one EXCEPTIONAL experience. I ordered my car, waited 4 months and the dealership was amazing. No scams and the documentation was quick and easy. Thanks Subaru.

Very interesting on how the law prevented the maker from running local businesses out. 🤔 almost sounds like Walmart running local business out. And today Amazon is doing it all from the internet.

Ever seen your cars re listed on dealers websites? They assure you this is the best price they can give when they buy from you and then they sell your car for double. I understand Dealers have to make profits, but considering the amount of dishonesty, not everyone respects them

LOL. As you mentioned "appetite for destruction," instantly, I'm here linking that line to Flo Rida's song American Superstar."

Thank you Donut!