Would You Go Back to This London Cafe?

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Would you go back to this cafe in London if you were served this way. I have to say the food was amazing, both myself and my son Luke could not fault the food at all - however, the service and attitude of the young staff was questionable. As usual, I didn't have a full English breakfast, I like to make my own. Terrys café near Borough is one of Londons well known places for a proper fry up. But the all important question is, would you go back?
Ended the video / vlog with a nice walk around the iconic Borough Market.
#offthecharts #properlondongrub #londoncafes ‪@DarrenJohn‬ ‪@terryscafelondon5798‬
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Опубликовано:

15 сен 2024

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Комментарии : 398

@jojohnson5493 Год назад

Darren, I much prefer the honesty. The service is as important as the food quality, sometimes even more so xxxxxx

@toopoos Год назад

Personally, I reckon the staff had been warned by Terry, that if they see the "Darren John Geezer" come in "Hide the sugar or we'll go bankrupt". Cheers for the update fella. 😁👍

@collevelo49er Год назад

Darren - we can always rely on you to ‘tell it as it is’! 😊

@darrenburns16 10 месяцев назад

Definitely, but doesn't act on it like some others ( cough McMaster cough) diplomatic and polite.

@reedsfromleeds6347 Год назад

Hi Darren and Luke, £37.00 for a breakfast and a sausage sandwich no way would I pay that in a cafe , I would pay that at the Savoy or Claridges and get excellent service from the waiter

@dlb9283 Год назад

I agree. He looked very old when he said £37. £12 at most.

@reedsfromleeds6347 Год назад

@@dlb9283 👍

@DarrenJohn Год назад

Sounds great!

@markgreenwood6630 Год назад

I hate poor service and your right to point it out. The food looked really good, it’s a shame. Keep up the great work Darren you have a small following of Americans I put onto you. They love your content especially London tours

@mikewilliams4499 Год назад

Like many others, the 37 quid price seems ridiculous. Luke’s sausage sandwich is two slices of packet bread 50p and four sausages (let’s say £3). That means DJ’s meal was £32😢🥵. They can do fried bread but not toast. Right my son...I am walking. Great vlog👍

@andywrong3247 Год назад

Don't forget butchers quality sausages, rates energy crisis tax, having to pay waitress extra in wages because she doesn't get tips.

@mikewilliams4499 Год назад

@@andywrong3247 Friend, I co-owned a takeaway restaurant in an expensive part of Paris. I know mark ups. This is still expensive. She does not get tips if she is antipathetic. We generated 3€ million and divided the upside within the team at the end of the year. We were all very nice to clients. Take care😘

@markdollman1298 4 месяца назад

Good seeing Luke with his ol’ man. More of it please.

@jeanettedemosthenous2685 Год назад

I thought I had mis-heard when you said the price and I had to replay it. OMG that is extortion even for London. Okay the food was good quality but not at that price plus the fiasco with the tea - I would definitely not be returning. x

@sammyvella6898 Год назад

Darren, your honesty is appreciated by the vast majority of viewers. I always say "Hate me for what i am, don't love me for what i'm not". However as much as the food was good i wouldn't think of going there with such an appauling service as it wil spoil one's enjoying the meal. As for the price? No matter how good the food was that bill is far too much for a fry up and a sausage sandwich. Keep ypur good work up mate ;)

@LeeJohn70 Год назад

Looked a great breakfast Darren shame about the sloppy service. Luke's Sausage sandwich looked Off the Charts. It's amazing how many places lack good service but do great food. £37.00 for 1 breakfast and a sausage sandwich is daylight robbery. I thought Dick Turpin was history, obviously he is still alive. I just checked the website, I don't know where they got £37.00 from, maybe the same place Boycie got his 4 Kings lol 👍👍😁

@andrewgalt3964 Год назад

We both loved your latest video Luke’s sausage sandwich looked amazing we felt your disappointment over the tea fiasco for me over past few years I feel standards of customer service leave a lot to be desired in many parts of the world 👍 As and when I get top class service I always leave a generous tip ❤

@lainydepp Год назад

I've worked in catering for many years. Short staffed or busy, no excuse for dropping standards. You just pick up the pace and carry on. The tea situation? Apology and a reduction on the bill brings people back. Food did look good though 😄❤

@MrBaronCabron Год назад

there's probably countless times you've forgot something at your catering job and the person just hasn't made a fuss and told you about it. people aren't robots and sh*t happens.

@lainydepp Год назад

@@MrBaronCabron probably but if you do know about it you make good 😊

@lewissparkes Год назад

If staff have a bad attitude it’s usually because they’re being treated poorly. Given crappy shifts , overworked and the place is a shit show. Terry is probably a bit of a twat

@lorrainedance2945 Год назад

@@lainydepp absolutely Lorraine.

@tomkent4656 Год назад

@@MrBaronCabron If you value your customers, shit shouldn't happen!

@danieltownsend6500 Год назад

At those prices you'd expect to be treated like a king, no chance I'd be going back

@kizzyfarrell6156 Год назад

Looked nice Enjoyed watching Best wishes Darren and luke👍 37.00 quid bit pricey bad service about tea.

@EvilSie Год назад

Poor service is a deal breaker. Once went to a restaurant that had just opened. Took us well over an hour to get food after we'd ordered and there was only one other table (who were still waiting for their food when we left). We never went back and weren't surprised that the restaurant went under.

@darrenburns16 10 месяцев назад

I always have the opinion that good food can be elevated with great service... But poor service can never be elevated by good food.

@Jay-Leigh Год назад

Thank you for being so candid and such a gentlemen about the service. Most people would have slatted it “perhaps” but you were very kind and that’s always the best policy. Thank you for sharing Darren. 😊

@DarrenJohn Год назад

It's nice to be nice (I will not slate a place just to get views)

@TimK2646 5 месяцев назад

Love these past episodes of the Duke and son Skywalker, top class

@chloewilletts9193 Год назад

Brilliant video lovely to see your son with you.thats bad sugar ten minutes.

@PeterChelmsford Год назад

Take all those green sprinkles off and the food looked good but far too expensive for my budget. Terrible service and it is a very good honest review of that place. Keep up the good work Darren. 👍

@northbankgooner6126 Год назад

Soon as service falls down, an establishment isn't worthy of my custom. That's my mantra. When you are served food, it's good manners to ask if everything is ok, at that point they can deal with there not being any sugar in the tea. I know it's a big deal for you Darren, so yeah she let the side down with the attitude and having the cheek to charge.

@wesrk1768 Год назад

Hi Darren, I’m really sorry about your experience especially considering I recommended the place to you a few weeks ago. I know the food there is awesome, probably the best bubble I’ve had anywhere but I absolutely agree with some of the other comments, service is as important as the food to get repeat customers and makes all the difference. I’m glad you enjoyed the food at least, utter shame about the experience! Thanks for the honest review in any case, your subscribers really appreciate it.

@mrz5705 Год назад

Definitely rockin' the Haul Polywood there darren...😜

@colindarroch4022 Год назад

Shame about the service but the breakfast looked quality prefer unsmoked bacon myself your honesty gives a good balanced opinion enjoyed the walk around borough market another great vlog. Thanks Colin. Ps son still following you from Australia.

@DarrenJohn Год назад

🙏🏼👍🏼

@DrFrankLondon 11 месяцев назад

Never had an issue with the service at Terry's Cafe, was there a couple of weeks ago and it was perfect. Sorry you had to experience that, as usually their service is spot on.

@jasonpetch9403 Год назад

Hi DJ. In answer to your thumbnail and having been in retail management for 30 years....NO I wouldn't go back. Great vlog though thanks... ..good to see Luke too!

@DarrenJohn Год назад

Thanks for sharing

@pauljennings8432 Год назад

As ever a great review Darren and a nice tour of London. My DJ t-shirt arrived today!

@DarrenJohn Год назад

Nice one Paul, enjoy! 👍🏼🙏🏼👊🏼

@dingleydell3250 Год назад

No I wouldn’t go back Darren shame I know but service is key as you are the customer, too many companies in this country especially the big tech suppliers don’t bother with customer service it’s all about revenue so withdraw your revenue they will catch on eventually, great vlog as usual

@Zlervo 10 месяцев назад

Quality of the food is important but so is the service. I always say the first impression is the last one. Thank you for your honesty.

@richardgetlevog3123 Год назад

That breakfast looked great DJ. Such a shame about the customer service. It seemed very expensive and I wouldn’t have charged you for the tea. Thanks you both for the video buddy and always love you showing your trips around London after you reviews. Music is always great too.

@DarrenJohn Год назад

Nice one Richard

@andrewrothnie7275 Год назад

Honest blog my friend . thanks

@santorini8423 Год назад

Alright mate, just subscribed, what you needed there was Bingo, the shytestrider himself to complain and get a free brekkie. Oh I forgot, that grifter don’t pay😂. Like your rambling around London, only live in Reading so go a fair bit, love the history and you always find something different every time .👍

@DarrenJohn Год назад

Thank you Santorini, welcome aboard

@nudgenudgewinkwink3212 Год назад

Looked nice both the fry up and the sausage sandwich with fried onions lovely, but need proper HP ketchup with them is for wimps! 😆.

@GamerXGamer12 Год назад

Food looked great but not sure a breakfast and sandwich should ever cost that much. Your patience and honesty is a delight to see. You can't visit that many places without the occasional bump in the road and it just happened to be you on this occasion. Tea should defo have been taken off. How hard can it be to bring sugar, especially when you have asked. I would forgive the service for 1 more chance but I am not sure the price justifies it.

@madmags6018 Год назад

Excellent food. But for that price and the so called service, I would have to not go back again... Great Vlog though Darren, what with all that noise and limited table space, you handled yourself like a true professional. Which is why it's always a pleasure watching you. Can't wait for the next one 😁👍

@andywrong3247 Год назад

The service alone made you come away with a bad taste in your mouth. The rip off price tag, they weren't reducing price @no cost like it or lump it. How many lumps of sugar in your tea DJ.

@craigmitchell7890 Год назад

Enjoying the blogs always interesting content and my kind of food have a great day John and thanks for sharing 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🙏

@matthewetheridge4535 Год назад

It was good to watch your video about breakfast and ketchup!

@DarrenJohn Год назад

Care to elaborate?

@ttf4364 Год назад

Rose cafe on Finchley Road Darren a good little gem for a fry up my local never fails me

@johncorner9295 Год назад

Well d.j.it looks beautiful to me i would go back.

@charleydavidson69 Год назад

Hi Darren. Interesting video. Perhaps you need to do two scores - one for food quality and another for service. Both are important though. Cheers - keep up the great output.

@DarrenJohn Год назад

Service is extremely important Kim

@michellewytcherley2847 Год назад

Just to let you know you were right about that Fanta lemon shandy lol 👍😁 x

@DarrenJohn Год назад

❤🙏🏼

@roberte5057 Год назад

Wow.......very expensive . I argue if I don't get somthing, in the nicest possible way. From Australia.

@kristianbarford Год назад

Found myself that side of town a few weeks before Christmas, and whilst my usual go to - Pellici's - was a bit away from where I was staying, a chap I met the last time in Pellici's who I'm now 'Facebook friends' with recommended Terry's as it was just around the corner from where I was. I ruddy loved it! Had exemplary service, the food was top rank, and the vibe of the place was great. Don't know if you're familiar with Café 338 a couple of doors down from Pellici's on Bethnal Green road, but was there this past weekend. I was in town, staying at Tower Hill, and was headed for - you guessed it, Pellici's - but the queue was mental. Saw 338, no queue/no brainer. Once more, exceptional stuff and well worth a visit.

@bobbywhite9567 Год назад

Best video yet! Honest and brutal at the same time, love it!

@anonymous77173 Год назад

Not sure brother.... love ur honesty tho .. loool . Bless up Darren John 🙏 🥰🎩®️©️⚘🏴󠁧󠁢󠁥󠁮󠁧󠁿

@Sconzer Год назад

Bang on Darren, not difficult to be nice and probably enjoy the job more if they were. Love the walkabouts after and the soundtrack is fantastic.

@quoman2232 Год назад

Got to say all the food looked fabulous, shame about the tea……❤️😀👍

@thornbird6768 Год назад

No service with a smile NO TIP ❗️it's quite easy to grasp 😂 I hadn't had bubble for years until I started watching you , now I'm addicted 👍🏻 delicious ❤

@palace1439 Год назад

Great to see some proper bread, bubble & sausages back on the channel DJ.👍😋

@lambertmamac Год назад

The singer is Charles Aznavour. Hello from 🇨🇵.I love london too

@robertsharp5863 Год назад

I had a fry this morning sausage fried egg bacon beans hash brown black pudding and toast with a cup of tea . Was 7/10

@gillianmaynard4468 Год назад

I was there last week and had the exact same experience. Great food and friendly staff but they lacked a bit of people skills. My table was dirty when I sat down and when I asked the young lady to wipe it down she looked at me like I had two heads 😂

@ians5959 Год назад

yes, you have to be honest. It's what I like about it. I would go back again a month later and if the service is still poor - then it doesn't matter if the food is off the charts, it will still mean having an unpleasant experience. And food quality and service go hand in hand

@davidnm21 Год назад

It’s always nice to be honest and it’s much appreciated here DJ. Cracking looking breakfast just spoilt by the young staff’s service what a shame. It should never be too much trouble to keep your customers happy and a simple smile and oblige that there was no sugar. The customer is always right but just let down here. Luke’s sausage sandwich looked amazing.

@tonygriffiths2485 Год назад

37 quid is way above anything I would consider paying for beakfast. I know you appreciate good food and thus pay for it, but that is a horrendous price to pay. The tea was a let down too, but you said you would go back, even though the bacon is smoked, my favourite. I would not go anywhere near it though. All the best M8 and thanks :)

@karenwinstanley3852 Год назад

It does look really nice Darren, but the service let it down ,I love your honesty 😀 Xxx

@stephensharpe6165 Год назад

Yer it's a pity about the tea incident because the breakfast looked great no excuses for not getting you sugar though it would have took seconds maybe great video 👍

@andrewparsons1159 Год назад

Got to admit beginning of vid Was put off BUT!!!!!!👍 nuff love bro gr8 vid !!!

@DarrenJohn Год назад

Appreciate it

@AGlugofOilJanBennett Год назад

Love your honesty ❤great vlog as always. Service defo needs sorting 😬 but those breakfasts looked soooo good!!

@jameshiggins.openworld Год назад

the legend is back with another video darren john james

@nigelshephard4019 Год назад

£37 for a breakfast and a sausage sandwich omg. They defo saw you coming Darren. At that price I wouldnt go back

@markdunn5053 Год назад

A lot of money - even for London - and the service certainly didn’t match the price. Great honest video as always Darren. 👍

@ThePensta81 Год назад

Ok as you said the food did look good but that aside wow, they definitely need a crash course on customer service. For me I take everything into consideration like the quality of food, value for money, customer service, cleanliness etc. I think based on customer service and value for money I don't think I'd be rushing back anytime soon no matter how nice the food was. Terry himself should have sorted the issue right away once you told him so I don't know why he didn't do that. As for the cost that definitely sounded steep like they've added extra items or a tip/surcharge on it or something. Such a shame you got sub par service. It doesn't cost anything to be nice to people. At least the food itself was good so not a total loss. Still a brilliant vlog with great filming and music and super sweet to see you and Luke together again and loved the snippets of Borough Market at the end. I would have drowned my sorrows with a Ginger Pig Sausage Roll or that amazing chocolate brownie you got once 😂😂😂 Hopefully you got some nice treats whilst there. Bless you for being open and honest though which I think is the best way to be. 😁👍🏼💙

@michaelmcbrearty6705 Год назад

another honest review, great you bring these eateries to our screens, keep them coming

@anderson-coletheresa4453 Год назад

😮😮😮😮NO I probably would not go back to this establishment because of the sugar. “really 10 mins.” The tea is now cold yikes. Good customer service is what I would strive for. Hard to believe that they are still in business. Thanks for sharing Darren.😊

@paddy294 Год назад

Another straight and honest review. Keep up the good work my friend

@jamesmeadowcroft1460 Год назад

Breakers looked supurb 👍❤️

@gc9017 Год назад

I’ve seen good reviews about this cafe but naff service always lets the show down, good honest video again 👍🏻

@DarrenJohn Год назад

Thanks 👍

@carlwragg434 Год назад

Hi Darren, I’m sorry the price alone would keep me away from terrys for good. I know it’s in London but come on that’s expensive

@boyakka79 Год назад

Another quality video Darren.Bon appetit

@Redsnapper123 Год назад

Interesting video

@stephensaxby2820 Год назад

I've been to Terry's a few times and although you can fault the quality of the food(the breakfast is one of the best in London in my view)the service can leave a lot to be desired...I Totally agree with you on the sugar Darren.It's seriously frustrating when you ask for sugar and they don't get some. As for the breakfast I rate it a 9.5 out of 10(Lukes sausage sandwich gets a 10 out of 10)

@paulhartley7459 Год назад

I think everyone prefers honesty Darren , the food looked amazing very expensive in my opinion shame about the service being nice and polite when your in the hospitality game should be a given customer is king and all that, thanks again for another cracking vlog

@winchy162 Год назад

Food looked excellent but at that price I would definitely expect better service

@andywrong3247 Год назад

Apparently it was her last day & she didn't like the invasion of a RU-vid vlogger invading her space.

@philfreeman9440 Год назад

We love your videos Darren you are honest and that's good I am biker and appreciate daisy duke videos too and that video where you helped that guy was really decent need more people like you it always good seeing you with your son keep it up people are watching and will tell everyone to subscribe

@itsabeautclark9960 Год назад

DJ, you’re the best in the business! I love the tell it like it is attitude. 🍺

@DarrenJohn Год назад

Top man

@karenreading5755 Год назад

The owners name is Austin Yardley, it isn't Terry, that was his late fathers name, who was the cafes founder, hence the name.

@palace1439 Год назад

Wow 💰. Pity about the cost, the tea, lack of sugar. Love the honesty keep it coming. For £37 they could have took the tea off the bill.

@jamesmeadowcroft1460 Год назад

Thats a big sausage darren! 🙈😋👍🤣

@DarrenJohn Год назад

😋

@keiranhyre750 Год назад

Sausage sandwich looks bang on

@corkion Год назад

the vibe in the city is brilliant i love going in to my city here in cork southern ireland .i have to get to london was in liverpool a few times was brilliant

@paul-ks3jt Год назад

Great! Dip them eggs🏴󠁧󠁢󠁥󠁮󠁧󠁿

@corkion Год назад

i live across the road here from jameson distillery in midleton the mac master would love it lol

@eagle9665 Год назад

I always give the restaurant a second chance because you never know who the staff or the chef was the first time around. Thanks for being honest...that is why I keep on watching your channel. Always a pleasure! usa

@DarrenJohn Год назад

Thank you so much

@angelagraham9533 Год назад

I wouldn’t go back there again ,but hey £37 quid no way.

@brewsterkits Год назад

Glad you enjoyed it, but I am sure other diners wouldn't have minded passing the sugar, sorry but that was silly!

@DarrenJohn Год назад

Not silly when you are outside in the cold and you are taking the server on their word

@HepcatHarley Год назад

Yes for the food, no for the cost or service, although I'm sure many of us would love to stay at Fawlty Towers for just one night.

@jo-sivvfroggyherbert4251 Год назад

I love how u say ‘bubble’ !! 🥰 anyways that breakfast looks amazing, but as u said maybe short staffed etc, but anyways awesome as always ❤❤❤❤

@DarrenJohn Год назад

Thank you 😋

@helgabullabong Год назад

£37!!!! I know Eggs are expensive these days but that's bonkers! 😆

@rachelshonahague5718 Год назад

Gold Flow just got a new fan Darren😉

@DarrenJohn Год назад

Gold Flow?

@rachelshonahague5718 Год назад

@@DarrenJohn its the music used in this vlog lol.

@marklee9650 Год назад

Such a shame that the service let down the food and even more so that Terry himself did not seem to care, no matter how successful a business is once you take it for granted that people will return it is not a good sign, look at the welcome you get everytime at Pellici's, Quality Food and First Class Service.

@markwincott9790 Год назад

Really nice cafe. Have you been to Maria's in Borough market, bubble made onsite.

@DarrenJohn Год назад

Yes I have Mark 👍🏼

@marke.blewer1279 Год назад

Hi Darren, the bloke you spoke to was Terry's son, who I don't think is called Terry. I think you're cutting him too much slack, as the owner, he is responsible for everything that happens in his cafe, whether he served you or not. He employs the staff, does the rotas, so if there are not enough staff, down to him. At the prices he is charging, the food is entitled to be good and I think you have every right to expect decent service. £37.00, for a sausage and onion sandwich and a breakfast, albeit a big breakfast, is a lot of money. I know you make a point of saying money is not your main concern, not everyone is in your fortunate position. You seem to be searching for good quality food, good service, which I understand, but don't forget good value for money. By that, I don't mean cheap, but fair, those prices and the way you were treated, didn't equate to good value for money and to answer your original question, no I wouldn't go back.

@DarrenJohn Год назад

Thank you for sharing Mark

@billmagowan1492 Год назад

Spot-on mate!

@allanmacdonald8300 Год назад

His name is Austin - been there a good few times - agree food is spot on, never had a problem with staff/service were always nice. Not been in a while but brekkie with a brew used to be £12.50 2 years ago....... £1.50 for extra sausage.

@darrenburns16 10 месяцев назад

Agreed. If I was the owner I'd be raging. And make sure it was corrected.. and the staff given the support needed.

@pennyharrison536 Год назад

Food looked good but at that price it should be tbh, like your honest review as always Darren

@deansaxon5819 Год назад

It did look a banging brekkie tbf man. Have you tried smiths next door to fabric @ Spitalfields, theirs is a definite 10/10

@pamelajames7163 Год назад

So expensive but looked good, shame about the sugar another good one Darren x

@stevecohen2216 Год назад

Apart from the lost in translation at the beginning, the Brekkie looked good.

@martinsummers7347 Год назад

£37!! Did you pay for Macmaster as well?!!?? Surely £20 ish and good will deduct "tea". Wouldn't apply to me as I don't have sugar and rarely go south of the river!! Plan to go to Andrews Restaurant, grays inn rd. tomorrow!!😃