Does anyone know how to resolve error code 117-363 on a xerox 6128 MFP? I've tried everything that I could find on the internet without success. I was even able to start the machine in diagnostics mode and run both the Printer and Fax/Scanner diagnostics and everything reported "ok" so I don't understand why I can not rid the display of the error code as I can no longer use the printer with it there. While going through the printer diagnostics, it printed out pages that were required as part of the diagnostics so I know the printer still works. any help would be appreciated.