This brand is horrible, do not buy!!! Works for about two charges and never works again. I went through three from seller sending new free ones. None of them worked!!!!!!!!!!!
The Vanilla Gorilla your product probably came defective because both, my wife and my daughter phone is still charging and holding charge very well. call the company and ask for replacement.
Hi The Vanilla Gorilla, This is Ashley from YONTEX customer service team. First of all, we are sorry for any inconvenience caused, please accept our apologies. Our battery was covered by 24-month warranty, we will send you a replacement if you receive a defective product. Could you please contact us at support@inyontex.com and tell us more information about your order so that we can further assist you? Looking forward to hearing from yon. Have a nice day:) Best regards, Ashley YONTEX Customer Service Team
Now that's what you call Customer Service. I ordered a 2 battery pack with charger for the note 4 from Yontex just recently. Should be here within a week or so. Need it because the damn battery my grandmother decided to order to "save" me money came from a BS "Factory Outlet" and is now bulging.
Dear Neko, Greetings from YONTEX. Could you please contact us at support@inyontex.com so that we can further assist you? Looking forward to hearing from you soon. Best regards, Ashley YONTEX Customer Service Team
Yontex, it wasn't YOUR battery I was having an issue with. I was saying I bought a package from you guys, and it was on the way. It was a previous battery from another supplier i was having an issue with. In other words, I was making the switch to YOU guys.
