We have been using our untethered Zappi EV charger for the past 2 months & all of a sudden yesterday, the Zappi charger cable wont come out of the wall charger. I have tried everything! Can you help me please?
Hi. I'm hoping someone from MyEnergi can pick up and answer this message, please. I have a newly installed Zappi V2, linked to a PV array and home-storage battery. I'm wanting to discharge any 'spare' energy in the home battery in to my EV, but need to keep the charge speed at 2.5kW or less, in order to ensure than the power ONLY comes from the battery (it has a 2.6kW discharge limit) and not additionally imported from the grid. I'm wondering if this "Device Limit" function would do the trick? Also, I see in the manual that there is a "Limit To Gen" setting (page 24) but no explanation as to how to set this. Are these one-and-the-same, plus can this function be set to reduce the output of the Zappi to this 2.5kW max charge speed? I hope someone can help me with this, please. Many thanks.
Can your customer service reply to our emails? 6 weeks in and my Zappi charger still not pulling any solar data. The EV Charger installer and myself have contacted you for weeks but you're not answering.
