My worst peeve is, when you take games to trade in, and you look into their value beforehand as you should. But then, the owner that usually handles all trade offers you maybe 20% of its worth for trade in, assuming you are too dumb to know what you have. This is the most prevalent practice ive seen personally. A lot of owners are VERY greedy, they won't straight up scam you if you don't know the worth of what you walk in with. And some will sit there and argue when you tell them what it's worth and try to discuss a fair trade, which in a perfect world would be 40-60% of its value. Research your games before you even walk into these places, ive worked them, ive watched owners look up a game and lie to people, telling them a 150 dollar game is worth 20 bucks trade in. It happens so often, that ive stopped even going to these businesses. I just buy and sell locally through Facebook marketplace, it's a lot safer.
One of my big annoyances with game stores is when games don't have the original game covers and the store prints out a cheap cover without labeling them to say that the cover is a repro. I like my local game store, but whenever I look at the Switch games I want to buy for my collection and find that the cover was printed out on some inkjet printer with the first Google Image result of "[video game title] box art" without any clear indication that it's not the original cover, that really irks me. I remember that game store had a copy of ZombiU for the Wii U, and the cover art they used doesn't have the same cover, and the game has an AO rating instead of the M rating it actually has. It has to be the original cover, or I'm not buying.
OMG YES!!!! Some of these reproduction covers look very similar to the originals. I would say it would be OK to have a reprinted cover BUT, they need to disclose that and only charge for the disc only price.
LOL, Some of these employees are crazy. This was like 15 years ago but, I was talking to a GameStop employee about some games that were coming out. The topic of Onimusha and the cut scenes. I said I'd rather play my games than watch them." In a joking manner. He took it personal and said "I didn't know what I was talking about and that I wasn't a real gamer." lol Imagine being so defensive about a game that you talk like that to a customer lol
When ganestop sold dvd's, I found a rare movie on the shelf, when I took it the counter, the employee was very surprised at what I had found. He looked for the actual dvd and he said he could not find it. I always wondered if he lied and purchased it later for himself.
IMO. They are getting paid by GameStop to price games, put things on the shelf and all the other things they are supposed to be doing. By doing personal business on company time they are stealing time from the company. And by lying to people to get them in the store so they can do their personal business is also bad..IMO If I jumped in my police cruiser and two hours into my shift I stopped at a few garage sales so I could do some personal shopping I Would get in trouble and I can actually be charged with "theft in office." I understand that GameStop employees don't have the same responsibility as a public servant, but you see where I'm going.
1. Not marking prices and using ebay to look them up. 2. Putting people down for playing the wrong game or system. 3. Putting the best product behind the counter where you can't see it and have to ask for each item specifically without knowing what's actually there. 4. Talking politics at customers. 5. Insultingly low offers for customers games and consoles (10-15% of ebay price) but then highest prices on their own stuff.
For me, it's insulting your customers. Card stores in particular have a certain smugness, and I'd rather take my money to places that are happy to see me!
Yeah you can't have elitists working in your store. It's great that their knowledge about the games or cards is very high, but if they can't relate to people and treat people with respect they are costing the store money.
I love retro game stores. I prefer buying my games there. Red flags: no price tags. Price tags that are very hard to remove. Sending the wrong game. Not cleaning/testing items. Incomplete item descriptions.
There is a local store here with a snarky/elitist owner. A friend and I went in to buy some games, he looked at my stack and said oh just buying a ton of crap 360 games. I shrugged it off, because I knew what I had. $10 for Autobahn Polizei, $5 for Import Tuner Challenge, $10 for Velvet Assassin were a few of the games in the pile. Obviously Mr. Elite didn’t know as much as he thought he did.
I know it sounds crazy but if you work in an extremely high end restaurant, and i don't mean like a Ruth's Chris or a Hells Kitchen. Im talking about ome of the invite only types. A Ramsay restaurant that Ramsay actually cooks at. Or the billionaires club I used to work at. There will NEVER be prices on the menu. Sounds crazy but oretty much the philosophy is if you have to ask the price you can't afford it and don't beling there. That however is not a game store and I agree with your view on it, but I just wanted to make the counter point.
I will be honest though it took a while to get used to the clients there. These people were beyond rich. There's a difference between rich and wealthy. The personality. When you deal with the rich they get mad about everything and are usually very rude. Always make a point of trying to let you know who they are and what they got. Always dressed flashy etc. Generally unpleasant people. The wealthy, the billionaires, have this aura about them. Like there's nothing you can do to bother them. They know they have the connections and people to buy and or disappear you if they wanted to. It's like you can't bother them. They always look very understated. Unassuming. Always calm. Jovial. Cordial. And almost always extremely friendly. There are exceptions, but it's almost like that personality is the rule. The wealthy tend to not treat people like they're beneath them even though, well. You know.
@@CMRetroGaming but like I said I agree one hundred and ten percent with you. A GameStop or a retro game dive are not billionaires clubs. They have no service fees presented by the online outlets due to line of sight cash in hand sale, and have an absolutely final sale regardless of working order stance. Therefore there needs to be a goddamned price on the fucking box. And it better be a minimally invasive easy to remove one too. I didn't pay extra for an original packaging to have sticky marks or destroy it with goo gone.
And also you are absolutely correct GameStop is notorious for not giving you the packaging on the shelf and not wanting to let you just take the disc and put it in that box. I also don't appreciate not getting a wrapped sealed game. I understand that people probably used to come in and steal them off of the shelves and that's why they stopped, but if that was the case then they need to have sealed copies under the desk.
I never go to Gamestop because they force their employees to act like huckster car salesmen. Ive had multiple employees just lie and tell me something not true about a game, cause they wanted to sound informed and knowledgeable. And then they have the gull to try to sell me on a pointless subscription right after. I dont understand why Gamestop forces their employees to do that, horrible customer service
Im with you about charging way over ebay prices but game stores have so much they have to pay that offset the "savings" of ebay fees. They have rent, electricity, employees, etc. people shouldnt walk into a game store expecting to pay under ebay prices or get for 13% less because there are no ebay fees.
I totally understand the overhead that comes with a brick and mortor store, that's even more reason to sell games below online prices. They need to be more competitive, I feel they are just telling the customer to buy elsewhere
One of my local stores has two sections. There's the crap game section where worthless games are sold at a fixed price, sometimes with bundle deals, and then there's THE CASE. THE CASE is locked and contains the games people actually want (regardless of rarity). If you ask for a game out of THE CASE then they look up what the current going rate is and charge you that. Nevermind that they're artificially inflated to begin with.
@@CMRetroGaming Not nearly as much of a nightmare as the prices. People speculate with video games like people used to with Beanie Babies, buying them in the hopes that they'll go up in value. The prices inflate to outrageous proportions when stores get their prices from the internet.
The worst thing for me is when i go to a store and they are talking to someone for like 15 min . They ignore me or are rude because i wanna check out .
My local GameStop did #1 to me last week. The game in question was Borderlands 3: Ultimate Edition for $20. No insert code. And a crappy seal that THEY put on. Halfway through I said…uhhh nuh. Forget it. Walked out. Been a loyal customer for years plus worked there and they just keep messing up. I can’t go there any more. I support my local mall game store : shout-out Iron Blast GAME ZONE!!! They rock!
I have a local chain of shops that "prices according to online" to be competitive yet they price them at complete in boxes prices while they have thin cases with the name written on white paper
We have a lot that are within 45minutes. Just in Newark Ohio (These are all 10min or less from me) we have 4 retro store, 2 game stops 2 flea markets, 2 flea markets and like 3 pawn shops. There are also 2 St vincent De Pauls, 3 goodwills and a handful of other thift and discount places. It's pretty insane.
I told a GameStop employee that I wanted the original case and not the GameStop case he tried to give me and he told me that he wanted his wall to look nice. I told him I didn't care what his wall looked like, that I wanted the original case. I got the original case 🤘🏻
They are the worst. After the guy handed me the Avengers on PS4 that was the PAL version. I told him that I didn't want it and I wanted to return it. He finally gave in and gave me the NTSC version. It's sad that you have to go to those lengths to get the item you paid for.
Biggest pet peeve. Honor your prices. Went to a store to pick up a game that had a price of $8. Brought the case to the register and they charged me $15. When I asked why they said that was the old price they forgot to change the sticker. That should not be my problem. If you didn’t update the sticker you should honor that price and then go change it for the remaining stock.
yeah that's bad man. You know they paid like $4 (In trade) for an $8 game. They act like it's against the policy to give a customer a good deal. They should honor the price they put on the game. In some countries this practice is actually illegal.
On the flip side if you are in Gamestop or outside of Gamestop being that guy that is offering cash for items on their property... this is wrong as well IMO. They pay for the advertising, the property, the bills...
It's a mini-mall parkin lot, so I guess I'm cheating Kroger and TJ Max as well lol. I do most of my FaceBook selling n this parking lot lol. I would never do that if I was in the store.
@@mav_from_the_loo3549 GameStop at that time wasn't buying retro and they didn't take retro trades. So it's weird for a GameStop employee to lie to get someone in the store they don't own to buy games for themselves. It's ok, I'll be the bad guy for offering someone more money..lol
Cash in hand does not mean much in an official retail store. Unless there is fraud going on. I take cash but I'm just giving you an unofficial discount
I wanted to buy some European Dreamcast games from a little hole-in-the-wall, but they couldn't find the games on eBay since they're looking at US eBay and there weren't copies of these European games there. They told me to come back later and they'd be priced... I go back in a couple months and they do the same thing, look up something they can't find, and refuse to sell. I found out from a local guy that he went in that place a week later and bought a massive stack of Japanese Dreamcast games that they couldn't find on US eBay, so they sold him something like 16 Japan-only games for $40. Meanwhile they couldn't just come up with a price for three or four European Dreamcast games. Never went there again, the building was bought out and bulldozed a year later.
Everything in glass cases or behind counter and have to ask employee over and over to see something. Even at thrift stores. Also employees hovering over you while you trying to browse.
When a game store does a price switcharoo. A friend and I went to a game store in Lima. They had a backwards compatible PS3 for 85. My friend and I were talking about how thats a great deal. We must have talked too loud because he tried to buy it and they said no it wasn't for sale even though it had a price sticker and in shrink wrap.
No prices on games is a huge pet peeve of mine. Oh the other hand, however, another annoyance is when game store uses huge stickers for their prices and said sticker is a pain to get off.
I hate a lot of retro videogame sites because there is hardly ever picture of the item or qualifying information like Black Label or Greatest Hits, Manual, Complete in Case, etc. The other thing I hate is scalpers. I make pretty good money, I'm not opposed to paying a premium for a chase item but sometimes the price is just ridiculously inflated.
My number one annoyance with game stores is when the employees talk to me a lot. I’m not looking for something in particular, so don’t ask me if I need help finding something. I don’t want to tell you what game systems I have at home. I’m not interested in pre-ordering anything. I don’t want the extended warranty, your regular store warranty that I’m entitled to as a paying customer is fine. And relay all these answers to the other two employees working here, because I don’t want them talking to me either.
you don't speak for everyone, and employees arent mind readers. if a store clerk sees you looking at their stuff they will question you, otherwise why are you even in the store?
@@Saber_Nico That’s a silly thing to say, when did I ever present that as anything other than my own opinion? 😂 Also, what happens if I walk into the store and I’m immediately handed exactly what I’m looking for? I’m probably going to pay for it and leave. However, savvy shop owners know that there’s actual value in letting people look around at their own pace, as they are far more likely to find something they didn’t know they wanted, and potentially spend more money.
The whole not selling ebay games in the store is horse shit. Why would you want to sell it on ebay and get knocked the fees and shit, whereas i can buy it in store with no fees for them. You've bought from Cap games in the recent past. When you completed those boxed games in 2015/2016. Maybe sooner than that too. They do have prices on games now.
Ok so like 10 years ago? I was at Video Game's Express like 5 years ago. I asked about Chrono Trigger. He said he had one for sale on eBay for $100, it was in the back and he didn't want to take it off eBay. I offered $85 cash and he declined. This is the same place I returned a broken game and a few weeks later it was back on the shelf. He's a stupid person lol.
I hate Capital Games. Asked about some ps1 games and the employee had to call the boss. 20 minutes later, boss still hadn't gotten back to him, so I went to buy a game and they swapped it out for a game with a cup stain on the case.
You have to watch them like a hawk. I only go there if I want a game I can't find anywhere else. But I tell the fat lazy fuck who works at the counter to give me the case I got off the shelf because it's nice. Also, their ac has been broken for over a year and they won't fix it. I will say they have gotten better with pricing games. They used to have everything not priced and you had to take it up and they looked it up.
@@CMRetroGaming The game store I usually go to looks the worse I have ever seen. I live in Hungary the store is in an old soviet housing unit, in Budapest and its some repurposed flat. You have to ring the doorbell so they can let you in. Its very very small, about half a room. The guy thats usually there looks lazy and is lazy. Last two times I was there it took them 6 months to change the only lightbulb in the room. The guy always watches in that small room, some Russian soap opera loudly. I like that store because its so surreal.
You forgot that bombernan generations manual and inserts is how we actually met. Traded you that and something else for a Genesis model 2 back at the end of 2015/early 2016. And i got you the midway arcade treasures 3 too lol
