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Drayton Controls
Drayton Controls
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This is the official RU-vid channel of Drayton, the brand behind Wiser.

We are a leading brand in the UK domestic heating market with more than 70 years of experience.

To learn more visit our website: www.draytoncontrols.co.uk

To learn more about Wiser, visit the dedicated website: www.wiser.draytoncontrols.co.uk
Multizoning with wiser
15:04
2 часа назад
Extended warranty
0:40
2 часа назад
Drayton Rewards+  - Introduction
1:01
2 часа назад
Control Pack - fault finding
8:00
4 часа назад
Wiser - Underfloor Heating Controls
11:45
4 часа назад
TRV - Installation
16:56
4 часа назад
The Wiser plug and range extender
2:44
4 часа назад
Wiser Electrical Heat Switch
9:11
4 часа назад
Introducing Wiser
2:29
День назад
Drayton Rewards+
1:07
День назад
How to FitAuto-balancing TRVs
1:04
2 месяца назад
Wiser Home app update  - Signal strength
0:51
2 месяца назад
FB Live Training - From the Helpdesk
35:15
3 месяца назад
The secrets of the Drayton TRV4
3:44
3 месяца назад
FB Live Training - Motorised Valve Deep Dive
39:56
4 месяца назад
Комментарии
@linasrakauskaseuexport8264
@linasrakauskaseuexport8264 День назад
An absolutely useless system. Installed throughout the entire house 2 years ago, ​6 radiators, ​extra thermostat​ ​controler, and signal extenders. This system is very inaccurate​ in result ​you have to cold or to hot house, resulting in a waste of money on extra heating costs in addition to the system itself. It's worth mentioning that it was installed by a certified plumber. The batteries run out very quickly; you'll need to replace them 3-4 times a year. The app is glitchy all the time. I deeply regret purchasing it; it's a waste of money and time. Now I have a completely useless system that I HAVE TO REMOVE and RETURN BACK TO THE OLD FASHIONED THERMOSTAT. I'VE LOST THOUSANDS OF POUNDS.
@zoolookers
@zoolookers 7 дней назад
Crazy edits
@WaddedBliss
@WaddedBliss 22 дня назад
Thanks for this. I can be warm in the morning now.
@Draytonheating
@Draytonheating 21 день назад
Glad it was helpful!
@LeahBarrett-dg3ph
@LeahBarrett-dg3ph 24 дня назад
How do I set the heating to come on once in the morning on LP241 model.. 5am till 7am in the morning Mine only allows to set the heating on twice in the day
@Draytonheating
@Draytonheating 21 день назад
Have a chat with our customer service team who can assist you - 0333 6000 622
@MatthewHill-KentPTCG
@MatthewHill-KentPTCG 25 дней назад
used beautiful too many adjectives L
@johannbekker6175
@johannbekker6175 Месяц назад
Thanks for the instructions. But this programming is really confusing
@FoobsTon
@FoobsTon Месяц назад
Why are these so complicated? It's like trying to fly the space shuttle.
@abigailkathrynray2879
@abigailkathrynray2879 Месяц назад
Thank you, such a straightforward video!!
@Draytonheating
@Draytonheating 21 день назад
Glad it was helpful!
@hasmitachauhan5276
@hasmitachauhan5276 Месяц назад
I have two za5 for dual zone but zone 2 doesnt work independently, the lever has to be to the left to heat up zone 2. Zone 1 level is to the right and both resting to a. What could be the issue?
@Draytonheating
@Draytonheating Месяц назад
Have a chat with our customer service team who can assist you - 0333 6000 622
@DariaSaeed-zw3wr
@DariaSaeed-zw3wr Месяц назад
Whenever I try to change the mode, it switches to HOL instead of accessing the water, how do I fix this
@Draytonheating
@Draytonheating 21 день назад
Sorry to hear you are having issues, if you contact our customer service team they will be able to assist you - 0333 6000 622
@jackiericotta5223
@jackiericotta5223 2 месяца назад
Mine doesn't advance to the clock, it just goes back to option 2
@Draytonheating
@Draytonheating Месяц назад
It sounds like you have got a wireless version in which case, the clock is assessed via the user options menu by pressing and holding in the left and right hand arrow keys together until the screen changes to USER 00 and then scrolling through using the right hand arrow key until you see the DATE option.
@MissEmJayC
@MissEmJayC 2 месяца назад
Hi, I know this isnt relevant to the video but I'm looking for help with my digistat +3RF. It's showing E16. Would really appreciate some advice. I'm in emergency accomodation, disabled & have children. My landlord is rubbish at communicating
@Draytonheating
@Draytonheating Месяц назад
Unfortunately this means a failure in the internal temperature sensor and this will need to be replaced. The closest current product will be the RF901. Chat with our customer service team who can assist you further - 0333 6000 622
@amberleafs
@amberleafs 2 месяца назад
My just says b 1 bst and won't reset
@Draytonheating
@Draytonheating 2 месяца назад
If you call our customer services team they will be able to help you - 0333 6000 622
@edreeder9743
@edreeder9743 2 месяца назад
App on apple store is still 6.6.3???
@Draytonheating
@Draytonheating 2 месяца назад
Are you still having this issue?
@deborahstaff
@deborahstaff 2 месяца назад
Was just looking at the water settings and now can’t get it to go back to the CH on the Digistat. Way too complicated 😢
@Draytonheating
@Draytonheating 2 месяца назад
The way to toggle the way between heating and hot water is to click the setting button and either the radiator or tap symbol will flash. Then use the + or - button to toggle between the two and then confirm with the circle button.
@richardcooke644
@richardcooke644 2 месяца назад
Can these be fitted next to each other as our engineer said they had to be in different rooms.
@Draytonheating
@Draytonheating 2 месяца назад
They can be fitted in the same room, but keep the thermostat a minimum of 300mm away from the receiver.
@barrygreen9918
@barrygreen9918 3 месяца назад
This seems very dangerous to me. The current model of Wiser terminal 4 is not used on Wiser Kit3.
@Draytonheating
@Draytonheating Месяц назад
Sorry to hear you are having problems. Have a chat with our customer service team who can assist you - 0333 6000 622
@barrygreen9918
@barrygreen9918 Месяц назад
@@Draytonheating I solved the problem. I returned the complete kit and got a refund.
@danielsmith644
@danielsmith644 3 месяца назад
I have a red light on mine on top of the tap and radiator Symbol, but my heating and hot water are working fine and I press the symbol it is flashing green
@Draytonheating
@Draytonheating 2 месяца назад
Sorry to hear you are having problems, have a chat with our customer service team who will be able to check for you - 0333 6000 622
@ang3956
@ang3956 3 месяца назад
Thanks for this really simple and helpful instructions 😊
@Draytonheating
@Draytonheating 3 месяца назад
Glad it was helpful! 😊
@preetamchandraupadhyaya8919
@preetamchandraupadhyaya8919 3 месяца назад
my time jumps from 1 to 6 directly, nothing in between. And I am not being able to reset it to user 00. Desperate in need of help.
@Draytonheating
@Draytonheating 3 месяца назад
Sorry to hear you are having problems, if you contact our customer service team they will be able to help you out - 0333 6000 622 😊
@romanyfayiez3829
@romanyfayiez3829 3 месяца назад
😞😞Connectivity and Multi-User Access are not allowed with Drayton Wiser Smart Heating System I recently purchased the Drayton Wiser Smart Thermostat Dual Zone, Wiser Smart Heating Radiator Thermostats, and Wiser Plug Extender with high hopes of upgrading my home heating system. However, I've encountered significant issues with connectivity and multi-user access. Despite following installation instructions diligently, I consistently face difficulties connecting to the hub remotely. This limits the system's functionality, as I cannot adjust heating settings when away from home due to persistent "cannot connect to the hub" errors. Additionally, attempting to grant multi-user access has been unsuccessful. Despite efforts, only one user (myself) can control the system remotely, hindering convenience for households with multiple individuals. Overall, while the Drayton Wiser Smart Heating System shows promise, its current connectivity and multi-user access limitations diminish its effectiveness. Prospective buyers should consider these issues before purchasing.
@HIRO-mp6sl
@HIRO-mp6sl 3 месяца назад
When I set the temperature, it goes back to 13, how do I fix this?
@Draytonheating
@Draytonheating 3 месяца назад
If you contact our customer services they will be able to help you - 0333 6000 622
@luc1ferblack
@luc1ferblack 3 месяца назад
These look great. To determine the order of rads in my home can i open all trv's and locksheilds fire up the system find the first one shut off the system close that fully down both ends to isolate it then fire the system up and find the next one and so on and so on as just hand feeling them was not allowing me to find the order. Can this work with standard locksheilds left fully open or must i fit the new ends?
@Draytonheating
@Draytonheating 2 месяца назад
That method of identifying the radiator order will work. If you've got existing locksheilds fitted you don't need to replace them just lock them wide open.
@Heatingandplumbing1
@Heatingandplumbing1 3 месяца назад
with regards to Dno your still meant to apply to apply to connect with induction hobs, electric wet central heating boilers and showers. but in the past dno didn't bother and let it go, but now dno's are worried about the network and cracking down on it starting with heat pumps. . I know work for Ehc electric boilers in their tech team. with regards to some dno's rating down to 80amp from 100. when you contact them tell them it's for zero carbon heating technology they should put in 100 for free. has the head of the UK networks said they want homes to have this if its for electric boilers and heat pumps. regards Rob Sale
@elothmanilavandou3087
@elothmanilavandou3087 3 месяца назад
I had a look at the video but it doesn’t say just hot water only ? For instance no heating just hot water
@Draytonheating
@Draytonheating 3 месяца назад
If you contact our customer service team they will be able to help you - 0333 6000 622
@elothmanilavandou3087
@elothmanilavandou3087 3 месяца назад
Hi there first of all . thank you for the great presentation could you please tell me how can I just use just hot water no Heating thank you 🙏
@Draytonheating
@Draytonheating 3 месяца назад
If you contact our customer service team they will be able to help you - 0333 6000 622
@JensChristianMortensen
@JensChristianMortensen 3 месяца назад
Thank you, very informative. I have to agree with previous comments; the spring mounts in the actuator are way too weak.
@Draytonheating
@Draytonheating 2 месяца назад
Thanks for your feedback, we are always working to improve our products and will forward your comments to our product manager team.
@ZedsDeadOK
@ZedsDeadOK 3 месяца назад
Do you know the answer to this problem which I think is more electrical than a problem with the MA1, In the morning I have the hot water timed to come on, half hour later I have the heating timed to come on and remain on for the rest of the day. I've recently noticed that when the hot water goes off the indicator on the actuator remains in the mid position and the boiler fails to fire to keep the heating on, If I switch the mains off to the whole system the actuator then moves to the H position and because the timer is still calling for heating the boiler then fires up, is the fault coming from the boiler or timer?
@Draytonheating
@Draytonheating 3 месяца назад
Have a chat with our customer services team who will be able to run through some fault finding routines - 033 6000 622
@philb1730
@philb1730 3 месяца назад
Can I use a Drayton Wiser TRV head on the Drayton TRV4 valve body?
@Draytonheating
@Draytonheating 3 месяца назад
Yes you can!
@kevinschoales844
@kevinschoales844 3 месяца назад
Do the Wiser valve bodies have the balancing feature?
@mikeg306
@mikeg306 3 месяца назад
Why do you charge so much for replacement glands? Gland Seal Kit pack of 20 £26.71 plus £17.50 for carriage. Absolutely absurd.
@kevinschoales844
@kevinschoales844 3 месяца назад
£17.50 is very steep for such a light package !!
@Anna-cq2qf
@Anna-cq2qf 3 месяца назад
Thank you 👍
@Draytonheating
@Draytonheating 3 месяца назад
You are welcome
@thomassainsbury8318
@thomassainsbury8318 4 месяца назад
Do I need a hub to use the electric UFH solution on its own?
@Draytonheating
@Draytonheating 3 месяца назад
The minimum hardware requirements are the Wiser Hub, Wiser Room Thermostat, Electrical Heat Switch and Room Floor Sensor
@UpsideDownFork
@UpsideDownFork 4 месяца назад
Rule of thumb for the headline rating. Vaillant rates to -7 air temp and 35 degree flow temp, whereas most other brands rate to +7 degrees, rather than -7 degrees.
@UncleMort
@UncleMort 4 месяца назад
I have a Tempus Four Weekender controller that needs replacing, are there any models that will slot straight onto the existing electrical backplate as I cannot find a new or used replacement.
@Draytonheating
@Draytonheating 3 месяца назад
Unfortunately the backplate for the Tempus Four is not the same as the current models but all the necessary wires are there to wire into the new backplate. The closest current model is the LP 241.
@UpsideDownFork
@UpsideDownFork 4 месяца назад
You don't need open energy monitoring kit to join the heatpumpmonitor league table. You can piggy back onto most modern heat pumps with emoncms, using the manufacturer's in built sensors.
@UpsideDownFork
@UpsideDownFork 4 месяца назад
Why wasn't monitoring standardised on gas boilers many years ago? We could then easily see the ones that aren't condensing etc...
@DAPP1J
@DAPP1J 4 месяца назад
Thank you so much for this video life saver
@Draytonheating
@Draytonheating 4 месяца назад
Glad it helped!
@user-lc8os6ct6j
@user-lc8os6ct6j 4 месяца назад
I don’t know how to fix my digistat can you help me .because I don’t have heating and water hot
@Draytonheating
@Draytonheating 4 месяца назад
Chat with our customer services who can assist you - 0333 6000 622
@user-lc8os6ct6j
@user-lc8os6ct6j 4 месяца назад
I don’t know how to fix my digistat can you help me .because I don’t have heating and water hot
@Draytonheating
@Draytonheating 4 месяца назад
Chat with our customer services who can assist you - 0333 6000 622
@ella5325
@ella5325 4 месяца назад
I’ve set mine to 6am - 8.00am at 18 degrees and another timer for 8.01 at 14 degrees. Then an 5.59pm at 14 degrees and then at 6pm - 9pm to 18 degrees and then 9pm until 6am at the standing degree of 12 degrees. Will the timers within one minute of each other not make the cost of my heating expensive as it’s roaring up for one minute? Ideally I want it to come on twice in the day which is the 6am -8am slots and 6pm -9pm slot and have it off in the day and night completely. Would you just recommend turning the radiator thermostat manually to 0 and then on again in this case?
@Draytonheating
@Draytonheating 4 месяца назад
It's worth having a chat with our customer services who can guide you through how to set this up how you want it - 0333 6000 622
@bertramw9109
@bertramw9109 4 месяца назад
Genuinely trying to find out how to clear ALL timings (there are 3 at the moment) is there a way to clear them all and start all over again please, thank you!
@Draytonheating
@Draytonheating 4 месяца назад
The unite can be factory rest which will get you back to the default timings. This is done by pressing and holding the 'set?' and '+' until the screen goes blank.
@ily41
@ily41 23 дня назад
@@Draytonheating does that cancel all the programmes?
@adamthepain4
@adamthepain4 4 месяца назад
Can I just change the trv and the body and leave the lock shields as they are Drayton already?
@Draytonheating
@Draytonheating 4 месяца назад
Yes! Make sure to leave the locksheild wide open when using Auto-balancing valves
@priyaarora6935
@priyaarora6935 4 месяца назад
My unit doesnt show hw when i got through the ch settings
@Draytonheating
@Draytonheating 4 месяца назад
When scheduling on the 2 -channel LP, you have the option to toggle between CH and HW. If you email our customer services they can send you an easy guide for the LP range - customer.care@draytoncontrols.co.uk
@TheInternetusername
@TheInternetusername 4 месяца назад
When I try to pair it just stays on PAIr and doesn't give me a code to put in the phone?
@Draytonheating
@Draytonheating 4 месяца назад
Sorry to hear you are having problems. Have a chat to our customer services who can guide you through how to fix this - 0333 6000 622
@webbski9
@webbski9 4 месяца назад
What does the "lock" symbol on the screen mean "
@Draytonheating
@Draytonheating 4 месяца назад
The padlock symbol can mean two things: 1 - if it asks you for a passcode when you press a button, it means the access protection has been enabled and you need a code to unlock it. 2 - the padlock symbol will appear when using the Wiser Home app connected via Bluetooth. When you close the app the padlock will disappear and the buttons on the unit will respond again.
@webbski9
@webbski9 4 месяца назад
@@Draytonheating thank you very much
@Draytonheating
@Draytonheating 4 месяца назад
You are welcome
@amarandaforster3416
@amarandaforster3416 4 месяца назад
Hi I've just got this app and having trouble 🙃 I can set time but can not put in for how long so heating comes on and stays on. Help
@marksearle2012
@marksearle2012 4 месяца назад
This might be a stupid question, but what does ‘on’ mean exactly for water? Is it continually heating up? Or only if the tank is below a certain temp? And how does timer work for water? Will it only heat the tank during those times? And what does ‘once’ mean for water? Is it once a day? Or one refill?
@Draytonheating
@Draytonheating 4 месяца назад
Your hot water cylinder is controlled by both time and temperature. The LP is controlling time and you'll have a cylinder thermostat strapped around your hot water cylinder. When the LP is set to the ON position, it means it won't time out so the boiler responded to the cylinder stat all of the time. If you have the LP set to timed, the cylinder stat can only bring the boiler on during an ON time period. The default timings for the LP is to have an ON period in the morning and an ON period in the evening. If you select the once option, the LP is following the scheduled times but ignores everything other than the first ON time in the morning and the last OFF time in the evening. So, the cylinder thermostat can call the boiler on throughout the day but not at night.
@bobtowers10
@bobtowers10 4 месяца назад
Makes no sense at all. Why can't we just higher and lower it without any presets?
@Draytonheating
@Draytonheating 4 месяца назад
You don't have to use the presets you can simply turn the dial clockwise to increase the set point and anti clockwise to decrease it
@andyckli
@andyckli 5 месяцев назад
Can you use any NTC 33k on the sensor input if you want an internal temp sensor?
@Draytonheating
@Draytonheating 4 месяца назад
No, it is only compatible with our Room Floor Sensor
@alexclark9514
@alexclark9514 5 месяцев назад
Hi. On the RF901 unit. When the battery needs replacing doses the Bluetooth need to be repaired up. Good video Alex
@Draytonheating
@Draytonheating 4 месяца назад
Thanks Alex! Changing the batteries does not destroy the pairing
@kevinschoales844
@kevinschoales844 5 месяцев назад
Thank you James we shall be putting your advice to good use with the balancing trv4 & underfloor controller.
@Draytonheating
@Draytonheating 5 месяцев назад
You are welcome!