Texmac is the sole nationwide distributor for HappyJapan embroidery machines for the US and Canada. HappyJapan embroidery machines, with their quality construction, durability, and user-friendliness, have established a solid reputation among the most demanding owners. Texmac further enhances the ownership experienced with the industry's best support and training program, helping owners of HappyJapan embroidery equipment get the most out of their machines. We encourage you to watch our videos and learn more about HappyJapan embroidery machines! You can find information directly about our machines at our website happyjapan.com, and call us toll-free at 877-335-5206.
Rene here. I just noticed the video is washed out - I'm going to re-output it without the brightness adjustment so all the detail isn't lost. Thanks for the nice words. Hope you are doing well with the machine, Ramona!
Hello! Great question! The machines do come with 100 free stock designs, and with your purchase of the machine from Texmac, you get free classroom training and support at any of our training locations plus live online classes twice weekly.
Thank you for the constructive criticism! The webinar video quality is controlled by the strength of the Internet connection. We are shooting with 1080P cameras but that day, but the camera throttles down the video quality if the internet connection is less than ideal.
Hi can anybody share on how to go about embroidering a 2 line text format or design. The built screen seems not to support this and I can't find any video that addresses this. Thanks
Generally most people are using 40-weight polyester thread with a 75/11 sharp point needle. No need to oil the bobbin shaft, but it is necessary to oil the race of the rotary hook roughly every 100,000 stitches.
@@TexmacHappyEmbroideryMachines thanks for answer: Organ Needles 11 working fine at the moment, I order Groz-Beckert 11/75 we see how they hold up, I order 60WT bobbin thread, 40WT I need to refill my bobbin very often
@@TexmacHappyEmbroideryMachines I have another question I couldn't find answer too: my Happy HCS-1201-30 have German language installed, is there a English language pack I can download?
Hello, please contact the support department of the dealer you purchased your machine from for help. We hope you get this issue resolved expeditiously!
Hello! We are constantly adding videos so hopefully soon we will have more examples on how to use our accessories with your machine! In the meantime, customers who bought their machines from Texmac can take advantage of the free training and support resources to learn how to to do this and more...
THANKS FOR ALL YOU VIDEOS TO SHOW US HOW WE CAN MAKE MAINTENANCE ON OUR MACHINES BUT I NEED TO SEE IF YOU HAVE ONE HOW CAN I CHECK THE UPPER AND LOWER DEAD POINT ON MY MACHINE HCS2 THANK
I bought the HCS3-1201-30 model. I wanted to connect wirelessly with WIFI, so I bought and plugged in the wireless LAN card USB. However, the embroidery machine does not get any WIFI signals. Can you explain the wireless LAN connection?
Yes, the machine in the video is using Madeira polyneon 40-weight thread, which works very well with the machine. Happy machines work well with embroidery thread like Madeira that's made for commercial machines. Just make sure, no matter what thread you purchase, that you follow good procedure in setting up and testing tension for that thread and matching it with an appopriate needle (for example, 75/11 or 80/12 sized needles generally work well with 40 weight thread.
Hi Rene. I have the HCD2-1501 and have been recently been having terrible problems with needle breaks on ball caps. So, I am checking everything. Two things that I found with my machine. One is that the L shaped brackets cannot possibly be flush with the front as shown in this video. They are pushed ALL the way back, impossible to go any further, and yet they are not flush. Secondly, I tried to adjust the set screws on the inside of the drum of the cap driver. Again, it is physically impossible for the cap driver to even touch the arm, as it will not allow it. The oval openings on my machine, do not have as much wiggle room and appear to be smaller. I was able to lower it a bit, albeit it was only maybe a couple of millimeters. I tried this because even before I found this video (which is fantastic!) I was looking at how high the driver rode over the arm; it looked abnormally high compared to my Brother machine which almost looks like it is laying on top of the arm, but is not. I am in the Happy group and reached out for help a couple of times with this needle breaking problem. You can respond in either place when you get a chance. Thanks so much for all that you do!
Something I just noticed is that I have rather large washers around all my screws in the drum. This is blocking it from being able to move up and down further. Do you think that I can take them off? In this video, it looks like this machine either has very small ones or none at all. Thanks.
Hi, Vicki, Rene here. I think I saw your post on Facebook. Call or text me at 980-230-2841 and we can find a time to go over that cap driver or shoot me an email at rrosales@texmacusa.com
Hi, Charmaine! Yes, we do! Send an inquiry to our webform happyemb.com/info.php and a salesperson can reach out to you with all the details. Ask about any specials we have going on, too!
Contact the dealer that sold the machine to you for training. If you bought the machine from Texmac for example, take advantage of the free training that comes with purchasing from Texmac.
Hi, Sam, good question! The HCD servo is new, but the current multi-head versions of the HCD (called the HCR3 series) have been running servos for 7 years now, so we have some history. There shouldn't be any appreciable difference in stitch quality - all model HappyJapan embroidery machines can all achieve very high stitch quality with very little to no difference in output between all the models, provided everything is set up correctly. However, with the servo models, we have found that the machines can sew more easily through more challenging projects (such as stiff trucker-style ballcaps). This translates to more trouble-free setup for jobs like this and more trouble-free production. There is also a productivity gain with servos which we will be measuring in upcoming videos.
@@TexmacHappyEmbroideryMachinesthank you for the reply! Would love to see it do some hats. That’s all I do. I’ll also be at the Expo in Long Beach next month. Will the servo version be there?
