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thanks for asking. I've just moved it to scripting now so it will be recorded in the next filming. I am on holidays all of July so this won't be filmed until after that I'm sorry! Regards, Jackie
Thank you for your explanation....and as your definition of threats..because it's only mentined external factors.... Just wanna share....my experience... Ive been working in automotive about over 20 years.. And company has difficult situation from the employees... So ....my opinion..threats not only come from external, but also internal...what do u think about my opinion ? Thank u for your attention
Thanks for your input. Difficult situations from employees could be considered a Weakness also which is internal. I don't really care where or which quadrant these end up in, as long as they are raised and discussed. Use the SWOT as a prompt to get everything out in the open! Thanks for sharing.
Thanks for your question. I am not familiar with your business or set up, however determine if the maintenance machines are ALL critical to the outcomes of your final product. Those machines that are critical to these outcomes should be maintained and if calibration is part of this maintenance then yes. Determine whether there are international or national standards and if not go to the manufacturer for guidance.
If the finance department is part of the delivery of your product or service you could consider including them in your scope. You need to determine the scope of your QMS (watch clause 4.3) for more information.
Thanks for the question Dave. Interestingly enough, ISO 45001 does not directly include isolation in the Requirements. However, the guidance does refer to isolation under the Engineering control. So it's there however not specifically. Great question to note! Thanks, Jackie
Thank you very much for your videos!!! Very helpful! I am maybe a bit late (I've discovered this now), but how can we ask about the Note 2, as auditors? Do we simply ask a question such as "Do you have new customers on your list? What are your new products, services, technologies, etc...?" during the audit? Thank you in advance.
Thanks for the great question. You would normally uncover the opportunities the business focuses on with their outputs from clause 4.1 Context - what are the internal and external issues which normally highlights some opportunities as well. Additionally clause 4.2 Understanding the needs and expectations of interested parties will uncover opportunities. And note that clause 6.1 already refers to these clauses anyway. Additionally take a look in the management review records and outputs. What was discussed? Normally there will be any changes or influences to the business here which will include opportunities. And another areas would be their Nonconformance or Improvement Opportunity Register where you will see the stuff that has gone wrong as well as what opportunities or corrective actions they have taken. I guess in summary, Note 2 from 6.1 is embedded in everything else they do. They are surrounded by opportunities if they choose to see it this way. I hope this helps. Regards, Jackie
I developed a method based on the Problem Tree with the initial objective of incorporating the habits of ISO 9001 into the creation of my company. However, I realized that it can also be very useful for training my wife. I would like to get your opinion on this approach and whether you believe it is an effective way to study the standard before starting a more official course to become an internal auditor. The PDF consists of 32 pages, and I can send it to you via email solely for the purpose of obtaining feedback.
I would love to read this and understand the concept. You can email it to jackie@auditortrainingonline.com. I look forward to receiving this. Regards, Jackie
@ jackie . i missed the training video on 9.1.1 for ISO 45001 :2018 can you please load in your series . I love the way you explained each points. just one suggestion if you could add example's of industries, it will add more benefits to both organization's and members who wished to make their career in auditors. Thank you
Thanks for the request. I have moved ISO 45001 clause 9.1.1 to Scripting in our Video project so it is prioritised. Thanks for the suggestion regarding industry examples too.
great to add non- conformities and even conformities to those clauses which organization qualifies. simple 5 why analysis, CE diagram along with root causes and actions with deadline which will be effectively checked by auditors in next proceeding audits. This we are following continuously
Thanks for the comment. There is Clause 10.2 which covers Corrective Action requirements of the standard. However, I think your comment is suggesting a further breakdown of the process to use to identify the root cause which is a great idea. I will add this to our Video Content project.
Thanks for the great question. If Investment Portfolio design is part of the delivery of the product/service and you have identified interested parties with needs and expectations regarding the portfolio design, then absolutely it could be.
The most confusing clause within my colleague is actually 6.1.1, regarding the risk and opportunities, since there is a difference between 45001 and 14001, but sometimes practical implementation and finding the most suitable objective evidence quite challenging!
yes, I can see how clause 6.1.1 could be confusing. It is a whole lot of words that reference other clauses. This reference to other clauses is what actually makes it simple. What if you look at clause 6.1.1 as simply "ok, now that I've identified risks and opportunities by meeting or completing the requirements in clauses 4.1, 4.2, 6.1.2, 6.1.3 and 6.1.4, what am I going to do about it? How will my OH&S or Environmental management system manage or mitigate these risks and integrate it into our everyday procedures. Additionally how can we take advantage of opportunities we identified in those other clauses? You see, this clause is all about taking action based on the risks and opportunities you have/should have already identified by completing those other referenced clauses. I hope that helps to simplify this. Are there any other specific areas of this clause you need me to break down further now? Regards, Jackie
Hi Jackie, your videos are very helpful. Can you please make videos on how certain documents such as Enironmental Aspects and Objectives should be made and maintained?
Thanks for your feedback. That's an interesting thought for videos. It seems as though this may be better demonstrated by example documents do you think?
thanks for the great question. These examples are general, however, based on what your specific school wants to achieve, you can make them more specific, as, of course, these objectives need to be measurable. So you would state that you want to achieve X by X date. Examples might be: 1. Student achievement: improvement of average scores on standardised tests, increasing the percentage of students meeting or exceeding proficiency levels in key subjects, or raising pass rates. 2. Staff professional development - participation on PD programs, achieving specific qualifications or certifications, which is all about enhancing teacher satisfaction and performance. 3. Stakeholder satisfaction - improvement of satisfaction levels among stakeholders such as students, parents, and staff, which could be measured through surveys or feedback. 4. Operational Efficiency - could be optimizing resources, which in turn improves timeliness and effectiveness of administration processes. You might have a specific area of operations that you know needs improvement, so you could set that as a goal to be more specific. 5. Innovation in Education - implementing new teaching methods, integrating technology into the classroom, or developing a new curriculum aimed at improving educational delivery and outcomes. 6. Community Engagement - objectives might involve increasing involvement with the local community, partnerships with local businesses, or community service hours completed by students. I hope these prompt some ideas for your school. Ensure that the objectives that you select can be measured to determine how well you are meeting them. These are certainly a great start for you! All the best. Jackie
thanks for the vid, im one of ems lead auditor from Indonesia, and this vid broaden my views, as it might be different perception between each countries in understanding clauses. It is really tricky since there's no statement that 4.1 shall be documented, but since it is related to risk and opportunities 6.1.1 which shall be documented, practically, organization will have a document related to 4.1. Question, if they really dont have anything documented, can a verbal statement from auditee be noted as objective evidence for 4.1 fulfilment ? Thank youu
Great concept of linkages between clauses @robertus4008. Well done! If they really don't have anything documented for clause 4.1, you can accept a verbal statement as evidence as it is not a requirement to be documented at that clause (as you stated). However, you would still want to see evidence of that verbal statement carried forward into their Actions to address Risks and Opportunities (6.1) and even their Environmental Impacts (6.1.2) (which both do require documentation). If there is no evidence of these verbal statements carrying forward into the system and these other clause requirements, you could raise a nonconformance or observation (depending on the risk and situation) against those other clauses. I hope that helps. Regards Jackie
Hello Jackie, good day. I am one of your recent new subscriber. I have a question. Our factory bought the thermometers to measure the temperatures of our workers before they enter factory every day. Should we include the thermometers as one part of our production monitoring equipments which calibration are needed to be carried regularly?
Hello @tszwailim4337 - well done. What you have identified is definitely something that should be monitored for accuracy. The use of the thermometers is to manage health in the business. In ISO 45001 Clause 9.1.1 (General) it states that The organization shall ensure that monitoring and measuring equipment is calibrated or verified as applicable, and is used and maintained as appropriate. Therefore your identification of these thermometers falls into that requirement. Well done!
What would be very helpful is if, when you say "... in some instances if you're covering all of these inputs you could also be meeting other clause requirements at the same time.", you could indicate which clauses you are referring to. Thank you.
Thanks for your comment. When I say this I am referring to clause 9.3 Management review. If you watch that video I do break down the other clauses for you. Have a watch and let me know your thoughts. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EIQTO-ras6M.htmlsi=V0nR3iCOpKhB2ERW Thanks - Jackie
Hey @Jackiestapleton7304 & @Auditortrainingonline, your last few video's has screen recordings that go over the iso 9001 standard that are very easy to read for myself, unlike other version's that I have seen can I ask what where can I find ISO 9001 support page you are on. Many Thanks. P
I presume you are talking about the examples of a scoping statement? One of the examples of a scoping statement I provided was "Electrical and mechanical consulting engineers providing engineering design and documentation for mechanical and electrical installations associated with all types of building of residential, commercial or industrial nature in Australia and overseas". This means that the Environmental management system and its processes are implemented taking this scope into consideration. Meaning the EMS is applicable to the Electrical and Mechanical consulting engineers (if there was a chemical consulting engineering as part of this business that is not in scope). Specifically the EMS is for all types of residential, commercial and industrial building - so the EMS has to be build to control and manage all of these types of building (not just one). Additionally this is applicable in Australia AND overseas. So again the EMS has to ensure it includes all of this type of work in all locations. I hope this explains this further for you. Thanks Jackie
Hello Jackie....I just browsed for some refresher before I wanted to appear for the LA EMS exam....randomly viewed one session from your playlist and I can't stop seeing all ....thanks for your dedicated mentorship....your colleagues are fortunate😍
We do have Clause 5.12 Customer Focus video released ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-8xsJZLeUfnU.html that should help you with this. Thanks for the question Mario. Regards, Jackie
I don't love ISO standards as much as Jackie, but I bet I love these videos more. Will someone give Jackie and the team responsible a high five from me?
