ISO 9001 Clause 5.1.2 Customer Focus | Auditor Training Online 

In this video, Jackie breaks down Clause 5.1.2 customer focus and turns it into something we can all understand. If there is one thing you want to focus on, its your customer so this video is a MUST watch!
If you like this video check out our ISO 9001:2015 playlist: • What is ISO 9001?
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