From EMPLOYEE to EXPERT ✨ Take your career to the next level. Hello, I'm Rea! I help professionals like you get hired and thrive in your career and work environment.
On RU-vid, I create videos about career and personal development. I started my career in the BPO industry as a customer service specialist, subject matter expert, and coach, then I eventually became a lead trainer. I left the corporate world after 7 years to fulfill my dream of working remotely.
In 2016, I became a freelancer and worked as a digital content creator/manager. While working remotely, I wanted to have a platform to continue being a trainer and educate people for free so I created a RU-vid channel where I housed all my training videos. Fast forward to today, I'm still doing it!
On the business side, I love helping businesses supercharge their brand and increase leads through impactful digital content. I also take on special projects where I help companies start a contact center team in the PH.
Hi may I know which bpo comapany has financial program? I worked in a bank for 27 years I am retired and I love to work in bpo with bank account. Thanks
Thank you so much for sharing this positive tips on how to handle this type of scenarios. Although I have already experienced and just stopped working during pandemic days. I have to retake and review again this kind of scenarios in BPO exams. thanks 👍🏻 again and God bless..
Yes I got it. I understand the nudity is not allowed etc, but let's say I am spiritual and certain content to me is perfect, while some holy ppl might find it bad. I suppose you get guidance.
To my understanding the job is based upon those pending procedures when you try to upload a picture or a video and you actually have to wait because content is under review. English c1, internet 24/7 online, gaming friendly, higher degree obtained. How techie I need to be? What are most difficult tasks? Thank you
Active listening plus multitasking sa call center po hirap ako 😭 kasi madaming pipindutin sa Meralco Account hahaha. Kailangan kasi na mabilis sinusulat mo agad yung sinasabi ni cx 😭
I will start in a video sharing social media platform soon. I guess that’s gonna be so much fun except the part I will have to watch gory and bloody content which I will eventually get used to for sure.
With all due respect, I'm afraid I'll have to disagree with you when you say that we are hardwired to be emotional. I've studied the MBTI for over 15 years. I personally am analytical, and so are a lot of people. Thank you.
If that’s how you identify then good for you and good to hear that :) How we deal with situations is never universal. It’s a lot more nuanced than we think which cannot be explained completely in this video. Thank you.
Even I if im not mistaken i failed on my interviews for about 20 times and it didnt stop me from applying on a bpo industry i used it as my motivation to go further now i already work with 3 different bpo companies 😅
When I read in Call Center website in google Mam, they have what we called it 3 shifts schedule works time , Morning shift and Day shift and the last is Night shift ?
