The first call with a new patient sets the stage for a lasting relationship. Laura shares essential tips for building rapport and gathering all the necessary information to ensure smooth operations and happy patients.
🔑 Key Steps:
✨ Build Rapport: Start by making a connection. Understand who is calling and why.
✨ Gather Essential Information: Use our new patient call-in form to collect crucial data:
✨ Ensure Accuracy: Make sure your team knows exactly what data to collect to avoid future issues like billing delays or appointment scheduling problems.
💡 Tip: The thoroughness of this initial call impacts the entire patient relationship. Get it right from the start!
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#NewPatientProcess #FrontOfficeRocks #DentalPracticeManagement #PatientRelationships #DentalOfficeTips #PracticeEfficiency #short
25 июн 2024