thanks for the videos. I'm training my bot, but I'm breaking my head trying to connect DialogFlow CX with Google Calendar or Google Spreadsheet. now it uses webhook to connect them, but I can't get it to work. you know how to do it?
Hi Mauricio, I'd be interested to hear more about what you're trying to achieve. Why don't you email me at peter.fessel@live.de and we can set up a short video chat.
@@peterfessel9910 Hello!!! Okay, then I reply to the email. I also tell you that I made it work through APIWAY.AI. I am currently using Trello to organize customer requests. In the conversation with the virtual assistant, I try to discriminate if the request is for a problem claim, a query about the service offered, an online payment notification, a request for a personalized payment link, etc. Through various webhooks, cards are created in Trello according to the type of request.
Thanks for your videos Peter. I want to learn more about conditions and parameters. Do you have videos about that or you know some plataform that can help me with that?
Hi Peter. thank you so much for your videos, really useful ! Just a question : in ES, any intent is by default an entry/start intent. Is it possible in CX ? Thank you !
@@peterfessel9910 Thank you Peter. In my case, I use chatbot to answer before sales & after sales questions. So there is not a question/intent that will begin every conversation. I used DialogFlow ES, because I think it's better regarding my needs.
