#2: Uber’s Director of Design, Didier Hilhorst, on what it took to redesign a global product

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Didier Hilhorst, Design Director at Uber, shares how his graduate degree in economics helps mold him as a designer and, in turn, shape how he and his team redesigned Uber from the ground up.
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Опубликовано:

21 окт 2024

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Комментарии : 36

@anuthanedar 5 лет назад

You guys should include anchor links for the questions you ask, so someone can go back and find the right spot to watch from

@cumbres 7 лет назад

Seriously guys, the best design podcast out there, thank so much for doing this.

@HighResolution 7 лет назад

thank you so much!

@blim2020 4 года назад

Terrific interviewers. Not interrupting, insightful questions, and attentive vibes. Thank you.

@danielaoliveira8281 5 лет назад

Great question you asked about people that start their career as the only UX/UI designer in a company. Really good guests too.

@HighResolution 7 лет назад

Hey everyone, if you have any questions for Didier after this awesome episode, ask your questions right here on RU-vid and he will respond to as many as he can. We will help too, so ask away! Enjoy the episode :)

@mestune5043 7 лет назад

Hi guys, great interview! Look forward to episode 3 haha. I have a question which is as someone trying to break into the industry how can you figure out and show your value? Currently, I'm studying to try and build up a skillset for UX at what point would be best to try and get work? As opposed to maybe an internship or volunteering etc. It just seems difficult to prove you have monetary value without having worked in the industry plus not having formal qualifications.

@didier2403 7 лет назад

Julie Zhuo from Facebook just published a timely article related to starting a career in design, absolutely worth a read: medium.com/the-year-of-the-looking-glass/the-beginning-of-your-design-career-549828025494#.7vsjd8514 For me, as I didn’t have a traditional background in design I simply started by doing personal projects, building and designing websites (back when there were no apps), or creating posters. Most of it was terrible, but each taught me new skills - and over time I got better. I would pick apart work I admired, and understand how it was put together. Over and over again. Design is a craft, and you learn most by doing. A focus on skills will yield the best results when starting out, from grid systems to typography, color and motion.

@DjokovicIsOurLordAndSaviour 7 лет назад

Didier Hilhorst Thanks Didier I really like the idea of getting through skills systematically. It seems like a good way to track progress. Thanks very much!

@flopeck 7 лет назад

Amazing when he talk about the relationship with ingeniers!! Totally real

@fake0204 7 лет назад

Wow this is really great! We need more of these videos. Amazing job :)

@PerLundgrenper 7 лет назад

My key take away from this talk was the question you need to keep asking yourself as a designer: is this design supporting the best case for the business?

@WoZuiAiL 7 лет назад

Working at your level how much does the technical ability (actual craft) come into play on a daily basis? Would you say you feel like an executive who manages designers or a designer who happens to do some managing?

@harambeboy 7 лет назад

Thank you guys!

@anuthanedar 5 лет назад

Also, great talks of course! Thank youu

@rushankballal824 4 года назад

Hello, guys... got some great value from this video, thank you so much and keep making more. listening to this from India.

@AlgirdasArmonavicius 7 лет назад

I listen to one podcast a day. Thank you guys :)

@suvasishsahoo2189 4 года назад

This is great! A lot of things to learn

@empireravenshadow5 2 года назад

Uber UX is crazy good

@masum-talk 7 лет назад

Thank you so much for sharing these videos, Keep sharing guys!

@macevsculture 7 лет назад

You talked about design having a seat at the table, what is design's role in guiding Uber's policy decisions? Failures in the human experience of the driver, negatively affect the rider experience. So how does the Uber design team currently advise and guide finance, marketing and operations departments on the driver-partner experience flow?

@didier2403 7 лет назад

It’s always a work in progress. I think as designers our responsibility is increasingly expanding to areas that extend beyond just the screen (or whatever is directly in front of us). Through research and other methods we are well-equipped in providing a perspective and we make sure to a) provide teams with the right insights, and b) push for experiences that support our customers (both riders and drivers alike).

@macevsculture 7 лет назад

Thanks for taking the time to answer. I was hoping for some more detail around the organization structure or process that allows design to be involved, if you would be so kind to provide more insight.

@didier2403 7 лет назад

We often work with teams that cover legal, financial and operational aspects of our products.

@konwolorentz7285 7 лет назад

Hello Guys Thanks again for this podcast is the best among all the podcast on Design i have been listening. Cheers guy.Is amazing all the great reasources am gainin

@Sendmetaxi 7 лет назад

shows they dont use focus groups for UX? not a one question for design decisions situations uber had to encounter... pickup vs desti... map readability as first screen for certain abo 20% clients group... etc...