This is BS from the dealer! I did what you said in the video and it turned on. Thank you! First time it took more than 5min to turn over. I'm pissed because I just bought my 2010 dodge journey in feb2015. Should be a recall and a permanent fix because its not fair to leave families stranded in the heat or cold. Glad my 1yr old wasn't with me right now. If I couldn't get it to start we would have been stuck in the heat until I could get a tow,which takes money out of my pocket. Customers get ripped off!
I just saw your video and immediately called my daughter who was stranded because of this problem. She tried it and it worked!!! Yhanks so much btw, she's having so many problems with her 2010 journey that its ridiculous. This is a poorly made vehicle
My problem exactly! I've had it in twice and it started every time for them and they said short of tearing everything apart to try to find the problem, they couldn't help me. I described what it was doing but they wanted to hear it for themselves. One mechanic even asked me if I was sure I was starting it properly! Can you believe it!
Thank you, thank you Brian.I have an 09 & this happens randomly & for the life of me can't figure it out nor can the dealers. Luckly i saw your video while I was watching another video with the same problem. The next time it happens, I will definitely give this a try. I definetly agree with your wife, I shouldn't have to do this to start my car. You, sir, have saved my wits & me some money (especially if I can fix it myself)
The next day I talked to a mechanic who has a Journey & knows of the issue. It's called a PRNDL or neutral safety switch thats going bad. With so many people having this problem especially with 09's & 10's, shouldn't there have been a recall notice or something??
My car did this for over a year until I got stranded one day permanently. I was told it was the grounding cable … which never existed! They added one and the problem was fixed for about a year. It just started acting up again. Thanks for the tip Brian. I’m hoping this will solve my issue.
This video helped me today and saved me a lot of trouble. My car could not start in our building garage. When I turn the key it use to give a single click. Tow truck cannot come in as height is 6ft 8inches. We cannot push the car out as it’s a steep ramp. Came home saw this video and few other Q&A’s. Made sure that all the doors are unlocked (as recently one door does not get unlocked with the key or with button on the door, so had to open it manually). Then put the car in neutral and hit the ignition and Car started. After that it started to work on parking as well. Thank you very much Brian for your video.
Lucia Lugo I'm in your boat mine is a 2009 also and dodge are assholes about it and have so many problems with that car its not running now i replaced the battery in it and still won't start
Trade it in and get something different. That's what my gf did. We had a starter issue but it turned out the starter had burnt out. But yeah too many issues dodge want you to pay $89 to see if they can replicate. Screw that shit
my 2010 just did this. your video helped alot. so I found out if you don't put it in park correctly then that is what happens. if you have to start it like that often then make sure that you put it in park. and if that don't work you will have to get a new neutral safety switch put in. it's on the housing of you're transmission.
I keep forgetting to record stuff! Thanks for video, this has been a sporadic problem for our 2010 Journey SXT. Of course, when we went to dealer and paid $95 for them to hook up diagnostic machine and say "there are no codes stored" and the system is down to check for bulletins. Whatever happened to real mechanics that could actually work on a car? Now it seems to be high paid 'part swapper outters'
Thank you so much for this video! I've been having same issue with my 2009 Journey (click sound when trying to start) for a couple of years now and yesterday it finally left me and my daughter stranded in a shopping center. So today I will try this Neutral start, hoping it will work!
This problem has not come back since the switch was replaced almost a year ago! And yes it was a big battle with the dealer but they finally honored the warranty and did not charge us anything!
Brian exactly what sensor? I hate this car mine has been doing the same thing for years now after replacing everything.. the guessing game is the worst game ever it will break your pockets everyone keeps saying the sensor but which sensor is it exactly thank you so much Brian for posting the video
Thanks to you I saved 1000.00!!!!!. After I was working in the fuse box, my car did not want to start. Chrysler dealer advised me on the phone that I had to tow my car to the dealer. (Towing fee 100.00) The dealer would then have to determine if they would be able to reprogram the computer (1 hour labor charge 80.00) or change the whole fuse box module for 1000.00. It took me 15 seconds to restart the car thanks to you! God bless you!
My husband and i just bought our journey less than a month ago and its done the same thing at least 10 times, my husband by chance tried to start in netural and it worked! This is a real problem!
2010 Dodge Journey SXT problem started in 2014, rushed to mechanic stated it was nothing occurs about every 6 months, but eventually it cranks will look into getting sensor replaced, thanks so much
Same issue here with a 2010. My wife won't drive it anymore. I came up with my own work around that works some if the time. I wiggle the steering wheel and that will sometimes engage it. I also found by accident that immediately lowering the automatic windows while starting it makes it fire up with more regularity. Now, when this happens I can usually get it started in less than a minute. But I will have to try this next time... which will probably be tomorrow. Smh
I am glad to see this temp fix. I have had this problem since I bought my 2010 in 2011. Two different dodge dealerships find nothing wrong. I took it to a machinist who told me yep...its the starter. Now ripped out of 300 bucks because they didn't diagnose the problem first. I'm going to write to dodge now that I have seen this issue. Thanks for sharing.
I had the same problem. Had the neutral safety switch replaced in the transmission and it took care of the problem. It was under warranty but I still had to argue with the service manager but he finally had it replaced.
My 2009 Dodge Journey SXT Does this exact same thing! (Engine engages but wont turn over) So Aggravated! It only does it every once in a while (Once a Month), and seems to last about 30 minutes to an hour then will start again. From what I have read there are THOUSANDS of these Journey's plagued with this problem (In addition to other problems) and Dodge looks the other way and wont acknowledge it. I hope someone starts a class action lawsuit. There are THOUSANDS of complaints on the internet about this vehicle. I want OUT of this vehicle!
This is EXACTLY what is happening with my 2010!! I was about to buy a battery, alternator and new cables to fix it myself until I saw this, thanks so much Brian!! This has been ticking me off for nearly a month now!!
I had the same problem. It didn't start until doing this past summer (bought it new back in 2009). I had it towed twice within the last 60 days. Just traded it in yesterday and bought a Subaru Outback.
We had ours replaced, and cost was going to be around $1,000 mark. We had it over to - two different place's, first said starter - Nope, then brought it to dodge dealership, loose wire-harness to starter solenoid, at least they found something, second time going back, asked them to check out transmission range sensor, they looked into it and found it was riddled with fault codes. In short, it was faulty, required them to take apart the transmission itself. Haggled them down to $850, because they mis-diagnosed. I'd hope to god this don't ever come back, it's been about a month of this. I will try and write back on here as to where its.
Should be a recall soon, funny thing is once our '09 was shifted into neutral to start it has not failed for almost a year now in park. As far as the suggestion to buy a Toyota or a Honda, I'd rather pay for the less expensive and more versatile Journey and deal with it's set of problems compared to almost killing my family when the brakes failed completely not once but twice in my Honda Accord, or deal with (the dealer did fix it) fried engine when the oil pump failed in my '13 Corolla. Fairly sad state of affairs all around.
it's true just try to start in "N" first! ! it worked for me and I haven't had to chandelier anything or paying any penny to any Dodge car dealership who are usually CLUELESS! !!
Been happening for a year now just found this video and what a damn miracle. The gear shift is very flimsy on these vehicles. I'm calling dodge asap about the gear shift
Omg I'm in tears.. you just saved the day!! I can get my son to school and head off to work now.. so is it a sensory problem or the starter?!?! I owe you lunch buddy.. thanx for this video!!🙋♀️🙏🙏
Thank you! We just bought a 2010 Dodge Journey on Monday and have had this problem since Wednesday. Two tows later and still the mechanics couldn't figure the problem out. Between this video and some car forums we now have three different ways to solve this problem in the future.
It has been a while and I can't remember both of them. One of them was to take the key out, go out of the car, lock the car. Wait a couple of minutes and then unlock the car. It sounds weird but has something to do with the security system. If you Google "Dodge Journey won't start" you will probably find those car forums. Sorry I couldn't be more help.
I had mine for 2 months and got the same problem , got it to the garage and told them about this issue with the sensor and they basically said I have no clue what i'm talking about , did the recall to the ignition switch and said its all good now, very next day had the no start problem again!! so I put it in neutral and it started took it right back to the garage told them hey problem wasn't fixed told them again its the sensor and they basically said well we cant find anything wrong with it even though I'm telling them what it is.... just because there computer systems don't show it doesn't mean there is no problem.
Me está sucediendo estos con frecuencia, la próxima vez que suceda voy a probar, les estaré comentando si realmente funciona, mi camioneta es modelo 2015 Dodge Journey
I was searching RU-vid about how to replace my starter (haven't purchased it yet), then I saw this video. If this works and the range sensor (?) is bad, I'll know exactly what to tell the mechanic so I don't get stiffed with changing the battery (again) or starter.
Next time this happens, take the fob (key) out of the car, locked the car outside of it and then unlock it, then get back into the car and it'll start up! The computer sometimes has a error and this is a way to reset it, hope this helps.
Thanks brian :) the trick worked.... its been 2 months only, struggling with this car . changed battery/starter/recall etc spent a lot for this stupid car. Going to mechanic shop for replacing neutral safety switch/range sensor tomorrow. i hope this is my last attempt.
i have a 2010 dodge journey and I just paid 1,433 on Dec 2 2015 for a second battery, retainers, valves replaced, spark plugs replaced terminals replaced oxygen sensors replaced. but just got the no starter problem last night. then on X mas. now car just got towed. any suggestions? I was told twice that its the starter. had the vehicle for 1yr with no problem now have over 100,000 miles.
1:10 "yeah, but I shouldn't have to do that" You're absolutely right. But you have a dodge, you basically asked for it buying a dodge BTW, mine does the same thing; it's a piece of junk '09 with 180k miles and I'm just waiting for it to fall apart so I can get a different vehicle.
I have my 2010 in the shop right now for the same problem.... they cant figure it out! I told them to check the range sensor..... He said he would look into it, I will keep you posted.....
no they did not change it.... the first time they changed the starter, that didn't fix it, it kept happening, they put an extra ground from the battery to the engine block and unplugged the fuse box in the engine compartment and checked every wire and cleaned the terminals and put it back together, which they found nothing wrong.... but since then I have had no trouble.... I guess I would try the extra ground cable since that is easy to do...
My journey did the same thing only for a few weeks then it quit working but i spent close to $1200 in mechanics and they cud never find the problem i found it by luck as i was really upset thinking i would have to get another suv but i found the real issue and you guys wont believe its not the starter. Or battery or sensor or safety neutral switch or any of that. ..
Have a 2010 SXT, Journey, Sometimes The Neutral will Work, Sometimes, with key on, won't go into neutral. Turning key off, then back on will allow to go into neutral. Not Always, besides neutral safety, can't determine yet wether it is Intermittent Starter, Or Ignition Switch? You should have showed replacing Neural Switch.
I have a 2010 dodge journey. Just had $1,100.00 worth of work done to it. Just to have it break down a month later. Found out it was a pulley in the alternator. Replaced the alternator($427.00) yesterday morning. Drive it in total maybe an hour just to have it break down again. It just clicks when I attempt to start it up. I tried the Neutral trick and it did not work.
Hallelujah, just like everyone has been saying YES it worked! However, he states this trick will only work for so long. So is the neutral safety switch and range sensor the same thing? And did replacing it fix the issue? I have the 2010 SXT 121k miles.
The same thing happened to me, it;s not a starter problem. In my case it, the night before I locked the door manualy and used the fob to lock up the car, Yes I put the car in neutral and it started. No it starts on park again. I would say in my case , I must triggered the antitheft mechanism. So the car really has no problem.
I have a 2009 that does the same thing every few months. Will mine keep getting worse and eventually not start? Its 5 or 6 times to start. I take the key in and out. I will try the neutral trick, but with sub zero weather recently, I don't want to be stuck.
My car is 2010 Dodge journey . Starting problem was happened just 2 hours ago. I did the same thing what you do, but it didn't work. eventually, I called the road side assistance.
Not only that my gf's 2010 journey use to roll the windows down randomly in the a.m., stalls and shut off any and everytime while driving. That thing was a death trap. So it got traded
Mine is still in the shop, had this "not starting" thing happen occasionally but last week it would not start no matter what. Lights and everything works fine just nothing when I turn the key. Tried all the tricks, moved the shift lever, put it in neutral. wiggle the dang key, move it from park into neutral back into to park nothing. Had a new battery installed because I did need a new one. Hoping that was the problem. But, no, the following day it would not start no matter what tricks I did. Had it towed. Mechanic has had it for three days and hasn't come up with anything they could point to and say that was the problem.. Is been starting fine for them. At least they aren't charging me, but this is crap. I need reliable. At the end of my rope......
@@donaldmacneil1308 nope. About a year ago it just died, completely stopped working. I put so much money into this thing, brakes multiple times, new battery tires, had it in a very reputable shop numerous times to figure this out I just gave up. I’m single I only have one vehicle and I need to get to work so I bought a new car and junked the journey
why don't they do a recall to replace the sensors if this is a known problem? Last week this happened and they told me my battery had discharged, so they recharged it and I'm hoping this is all it was. I don't want to be stranded with the children because of this. Your video really helped because this is exactly what was happening with my vehicle. If it does happen again, I will try putting it in neutral just so I can drive it straight to the dealership. Thank you.
I'm having the same issue..I have a 2010 Journey it's been in the shop (4) or more times they putting parts on it guessing what it might be and trying to charge me $100.00 deductible each visit,HELL NAW...I've had battery,starter,grounds tightend and a ignition modgular put on this one car and it's still not working...
I had been same problem and I have too much frustrating with this issue, i tried to start in Neutral but it is not working again... i can’t move to home at all...wtf
Got stuck at McDonalds today.. Tried the neutral trick and it did not work!! Ate my french fries and tried again..Halfway through my fish sandwich tried starting in park and wallah, it started!! Gonna replace that darn Range Sensor as soon as possible..
