4 Methods To Unfreeze Your Computer - Tech Tips from Best Buy

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Not sure what to do if your computer freezes? Agent Smith is in The Lab with Tech Tips to help you unfreeze a computer with Windows 10.
If you’d like to skip ahead:
Close a frozen application: [0:55]
Restart Windows Explorer: [1:35]
Reboot without the Start menu: [2:12]
Last resort: a hard shutdown: [2:32]
To see more on how to speed up a slow computer, check out this video: bby.me/fdxwt
For additional tech products and tips, subscribe to Best Buy: bby.me/Subscribe
If you’d like an Agent to look at your computer in person, click here to schedule an appointment: bby.me/jj98c
Looking for remote support? Click here to chat with an Agent: bby.me/bx5e3
#BestBuy #TechHelp #ComputerHelp

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Опубликовано:

19 мар 2020

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Комментарии : 2,4 тыс.

@BestBuy 2 года назад

Computer frozen to the point where you can't open Task Manager to restart Windows Explorer? Can't restart within Windows? Skip ahead to 2:27 to learn how to do a hard restart. When holding the power button down as part of the steps shown, make sure to hold it for at least 10 seconds to ensure the system isn't simply going into sleep mode. Still need help? Get connected to our Geek Squad Agents 24/7 via online chat at bby.me/bx5e3 for remote help. Or schedule a visit to bring your computer in for help from a Geek Squad Agent at your local Best Buy at bby.me/z5sz3t or by calling 1-800-433-5778.

@winkidiot 2 года назад

Ty so much the computer isn't mine. If it didnt work im so stress and sad

@kermit2039 2 года назад

Thanks so much! Thank goodness this worked! 😅

@unknown-thinker 2 года назад

Thank you so much the hard shut down helped me

@bernadinemoraa9511 Год назад

Hello

@bernadinemoraa9511 Год назад

My computer under the windows it can't open it's loading but stuck in the middle then switches off

@fire_wall238tripp7 3 года назад

Tysm i accidently hit my dads computer and it froze the entire thing making a random trrrrrrrrrrrrrr noise. You saved me both a fortune for repair and my dads relationship

@enjoilife2208 3 года назад

SAMEEE

@VoiceOfPeak 3 года назад

Same Trrrrrrrr

@vivat- 3 года назад

Same!

@nat98 2 года назад

Same

@cherryhometuition1222 2 года назад

LOL

@laky6965 3 года назад

my dad got me this laptop recently because I've earned his trust. My entire screen just suddenly stopped for about two minutes. I had hit it, thinking it would work again, but was wrong. Thank you, you saved both a ton of money and my good relationship. :]

@MariaHernandez-th6el 2 года назад

Helped me so much

@b0r1ng25 Год назад

yo wdym earned his trust

@FLOWer6822 3 года назад

This is amazing! Thank you! My screen was frozen and I was wondering what happen! Until now it’s working all good!

@bryanmartinez6600 4 года назад

I usually toss it in the microwave and press defrost.

@lilthunder4 4 года назад

Really?

@ryanp7822 4 года назад

Nice ending

@yvansevilla6779 4 года назад

HERPY DERPEDY try the bath tub it boils it faster with hot water

@charliec5536 4 года назад

Use the oven. Microwave will fry the electronic components

@kaitlynochsner7417 4 года назад

Yea that’s what I do it works every time this crap that she said does not work

@blindsightedfool 4 года назад

When I saw agent Smith in the description, I thought this was a Matrix promotion

@emo_ratsvlogs5710 4 года назад

@tylerchiu7065 4 года назад

Agent Smith is a glitch

@jacobrobinson9952 3 года назад

Mister Anderson, what a surprise! You’ve downloaded 250 Gigabytes of what you assumed to be spandex BDSM, but was in actuality viruses that started circulation through Limewire...and now, you bring yourself before me, a technical representative of a dying company, as if you were an old man with an IPad trying to play Solitaire. Ah, Neo, how you have fallen

@christiannelson9692 3 года назад

Thank you so much, I don’t know what i would do if I didn’t see this video.

@sonics1fan 3 года назад

Ty soo muchhhh omg my mom wouldve yelled at me 😭💀

@Shee3ee 4 года назад

Oh, what a throwback. I remember play RuneScape and someone claimed that pressing Alt+F4 would give you infinite coin. The ****** got me with that one.

@Youmadfrfr 2 года назад

THANK YOU YOU HELPED ME

@jenyx7127 3 года назад

I was playing and my google meet was also open, and it froze I'm scared

@aybruh8673 3 года назад

Same i got scared

@omkarkshirsagar3337 3 года назад

Same freaking thing happen with now!

@omkarkshirsagar3337 3 года назад

@@heidievans6759 heavy game's which your laptop can't really support you should not play! If any games runs super smooth in high graphics you can plan it also the specifications of your laptop depends!

@omkarkshirsagar3337 3 года назад

@@heidievans6759 You can upgrade your RAM, SSD and other stuff to make it even faster or delete unnecessary files it will help! ✌️😃 And a pro tip always restart your laptop 💻 ones in a week because it helps keep your computer running efficiently and can often speed up performance if you've been having issues. The combination of things such as flushing the RAM and clearing up temporary files and processes helps keep “computer cobwebs” from forming and as a result your PC can perform at peak speed.✌️

@leannethperez4868 3 года назад

Me to

@cherrizia 3 года назад

Lol the 1st one. "Close the frozen app" the thing is that when i was turning on my computer it just freezed...

@shinonomena 3 года назад

Same..

@beaishara 3 года назад

I was watching a movie and mine went blank bro

@SnowGlobeRBLX 3 года назад

SAME, and i have no clue on how to fix this

@sofeanurliyana1054 3 года назад

THANK YOUUUU 😭❤️ THIS TIPS REALLY HELPS ME A LOT!!!

@adityarajmourya 3 года назад

This video save my laptop seriously my laptop freeze in restart situation I try your last tip now it is working fine...🙏

@zombiehdgaming9537 3 года назад

Same

@christerpatricio4724 3 года назад

Same here

@fairydaisy9604 3 года назад

@doing nothing szdxxx.

@RohanKumar-po3du 3 года назад

My same

@Therealutanmen 3 года назад

same here

@ColinMI75 4 года назад

My computer is not frozen, I just wanted to see what this was

@Floresj78 4 года назад

Colin Mueller me too

@its_lucky252 4 года назад

Same

@Prozzyt 4 года назад

Colin Mueller 30th to like boi

@MrModernFlash 4 года назад

I think that's what everyone is doing.

@lollol562 4 года назад

Same

@mangik 2 года назад

I love her! After some well spent time with my computer trying to unfreeze it, I couldn't do anything, so I did what everyone would do, and this wonderful human being was already there to help me out! Thank you!!

@priyanzhu Год назад

she drop-dead gorgeous right bro?

@mangik Год назад

@@priyanzhu hahahaha yeah bro

@hoihoi9866 Год назад

That's exaggerate,and elbow deep

@mangik Год назад

@@hoihoi9866 true but I was too happy

@hoihoi9866 Год назад

@@mangik haha oké. Ps stop the automatically defragmentatien on laptop that's make lot off time freeze the laptop

@itsjamesos190 2 года назад

Oh my Lord, thank you so much!! This was extremely helpful, considering I was about to just turn my PC off! Thanks and I will definitely share!

@BestBuy 2 года назад

Helping you reduce the technostress in your life is our mission.

@itsjamesos190 2 года назад

@@BestBuy Thanks, I really appreciate it!

@priyanzhu Год назад

Glad to hear that brother

@aadisethu 4 года назад

1:26 Me telling my teacher through zoom how to increase the volume

@davelovell8631 4 года назад

😂😂 reminds me of when people would name themselves "press Ctrl + R for cheat" on agar.io

@lamborghinibronknowledge5878 4 года назад

Dave Lovell Damn lucky. People on there were telling me “Press F5 to win” as they names

@hesmatt7264 4 года назад

Lol

@tyler2854 3 года назад

Lmao

@Redviper_carvette 3 года назад

@parker3295 4 года назад

Instructions unclear: I threw my computer at the wall

@reallycoolminecraftgamepla3611 4 года назад

wait did that unfrese it mines till frozen and Im wondering if thta helped at al

@parker3295 4 года назад

@@reallycoolminecraftgamepla3611 it's totally unfrozen but for some reason it won't turn on....idk I hope Best Buy will make another video to tell me how to fix it now

@reallycoolminecraftgamepla3611 4 года назад

Jackal ok schald i try it or n o

@parker3295 4 года назад

@@reallycoolminecraftgamepla3611 Consult your local geek squad before trying

@reallycoolminecraftgamepla3611 4 года назад

Jackal ok all do that thandk

@splaat239 3 года назад

I was playing genshin and when it froze I was gonna cry so thanks.

@pvbfitness1092 2 года назад

The ctrl + alt + del button really helped me

@cameronsharon9617 4 года назад

This video title should end with: after we’ll charge you a $500 fee

@commentorsilensor3734 4 года назад

Even if it is still under extended warranty

@kitsune-drake 3 года назад

commentor silensor I

@kitsune-drake 3 года назад

@DylanSkutnik 4 года назад

How to unfreeze any computer: hold down the power button. Thank you best buy I'm waiting on the check.

@MightyCousintube-fg4jf 4 года назад

Then that will destroy your hard drive and you have to get a new one.

@jalapenopoggers8310 4 года назад

@@MightyCousintube-fg4jf technically yes you could corrupt something but not very likely

@225and 4 года назад

@@MightyCousintube-fg4jf what???

@lilpup1414 4 года назад

@@MightyCousintube-fg4jf what if I'm using a network drive

@TaintLuva 4 года назад

Mighty Cousintube unless you’re using a bootleg quantum hard drive from the 80s it won’t destroy your hard drive

@maherasabnamadiba76 2 года назад

So my laptop froze suddenly and I tried to fix it but couldn't help it. Then I tried the hard shutdown method. I was skeptical about it but guess what, It worked perfectly! Thank you so much

@BestBuy 2 года назад

We're glad we could help get your computer back up and running!

@utpalbiswas1899 3 года назад

Thank you lady . I just unfrozen my laptop having your advice. Thank you 🙏

@dashcrowngd8954 3 года назад

Instructions unclear: Hacked into a NASA Supercomputer and gained full access.

@iimatsumeii 3 года назад

Oh my gosh you’re a life savers thank you so much 😭🙏🏻

@Maria-tx7ok 3 года назад

I was crying because my laptop froze and I game up on the video half way and I came back noticed the last tip and now this is a life saver

@YT_Sxuidzzz Год назад

Oh my god, thank you. I was playing minecraft, my computer completely frozen and I couldn't press anything on my pc. When I did the hard shutdown, the entire screen shut down and now I could move. Thank you and bless you! 🙏

@BestBuy Год назад

Good the hear you were able to get your computer back.

@muffinman4515 4 года назад

0:53 How do you even get notepad to stop responding lol

@purplefire2834 4 года назад

Try to paste a huge chunk of text in at once?

@naplockblubba5369 4 года назад

I've managed it once or twice

@hesmatt7264 4 года назад

Idk

@asharsiddiqui9647 4 года назад

Search up a virus and paste it lol

@pilesofkittens 4 года назад

runninggames771 what the fu

@ajihoyoonem9769 3 года назад

Thank you very much for this info it helped a lot in fixing my daughter's laptop.

@karenevans4793 2 года назад

TYSM the first one helped so much! I thought I was dead for a minute there!

@yayanimommyrein109 2 года назад

Thank you so much for this helpful tip because at this moment my laptop is experiencing the same problem. : )

@_eofthen_ 4 года назад

“And your name is?” “Smith. Agent, Smith” “You all look the same to me”

@daquack1460 3 года назад

In pi

@_cicimey7867 2 года назад

This was soooo helpful!! Thank you so much! 🖤💜

@chinenyeoguejiofor3004 2 года назад

Super helpful, loved it. My laptop needed a hard shutdown cause even the mouse wouldn't move

@BestBuy 2 года назад

Glad this helped.

@sparklelistz 2 года назад

Same not sure why that happened

@flypords 2 года назад

Thank you so much! I used hard restart because my laptop was frozen with a black screen, and a cursor that won't move! I find this really helpful. Once again, thank you.

@BestBuy 2 года назад

Glad that worked. Helping you make the most of your tech is our mission.

@akiraautumn4938 3 года назад

Tnx so much for saving me from my parents I thought this was the end if my life

@v21xela78 4 года назад

I can’t believe theres a video this long to tell people to open task manager or press alt+f4

@beg444mercy 3 года назад

it wont even let me turn off the computer so it doesnt open 😭😭

@hudlajf 2 года назад

For my PC neither of these worked.Only the power button.

@orionlegrand5831 2 года назад

@@hudlajf does ur pc still freeze randomly cuse mine does

@notchris432 2 года назад

I literally pressed ctrl+shift+esc then it immediately worked.Thanks for the help

@saachiieehhh 2 года назад

OMG!!! I thought my life was over. Thank You for your help. I mean I saw a lot of videos and none of them worked but this did. I downloaded series and stuff so I was a bit afraid if my mom will blame me for it and I have to delete it all. This video was over but still l clicked it again to write a review because that's how thankful I am. Thank You Best Buy.

@jamesdraper4019 3 года назад

Now that ive watched this on my frozen pc. I can fix it

@Bobbyjones2345 4 года назад

The “Hard Reset” demonstrated here just put the computer in sleep mode, it even appeared it was waken from sleep in this video. Be sure to hold your power button a sufficient amount of time - about 10 seconds.

@empresslugia833 4 месяца назад

Thank you so much! Every step I followed in this video did not help! But yours did, thank you!!!

@sandymacadla1988 Год назад

My computer was frozen, and now i unfreeze it! Thank you for this wonderful tips! Very helpful...

@BestBuy Год назад

Thanks for letting us help.

@rajminderkharoth3694 2 года назад

Thank you so much my computer was stuck on the login screen for hours and it kept on getting hot when it was closed when I followed your first step it worked thank you

@ribhadigoldsis7311 2 года назад

Thankyou for giving this tip its very useful my laptop started working within 5 minutes 🙂

@BestBuy 2 года назад

We're happy we could help.

@chainsaw-lover 2 года назад

Thanks for this, my PC has literally been frozen for 2 days. But this fixed it.

@chainsaw-lover 2 года назад

Tip: This is an easier way to unfreeze your PC, just throw it in a microwave, trust me :D

@swuppy-real-170 2 года назад

@@chainsaw-lover What is next step? It's really hot now, that it won't even turn on!

@pranav6469 2 года назад

@@swuppy-real-170 did you jus............ Put it in the microwave 😱😱😱

@erickretana8141 Год назад

I'm here to learn these steps because I'll work as tech support agent and I need to know how to unfreeze a computer thank you guys for showing how to

@Blinger123 2 года назад

Omg... Thank you so much! My computer freezes too much, it helped a lot😩

@BestBuy 2 года назад

Helping tame unruly tech is our mission.

@manjotbadra6631 2 года назад

I can't explain how I am feeling now Tears in my eyes You saved me. Thank you very much mam🙆🏻‍♀️🙇🏻‍♀️

@BestBuy 2 года назад

Happy to help.

@ninelives5892 2 года назад

Thanks a ton! You don't know how much you helped! The second last one worked for me! You earned a sub.

@BestBuy 2 года назад

We hope our other videos help you make the most of your tech as well. Thanks for subscribing.

@ninelives5892 2 года назад

@@BestBuy Np :)

@rethinkrich 2 года назад

Thank you! I followed the instructions and the tips worked perfectly! I have my computer back again!😃

@BestBuy 2 года назад

Awesome! Thanks for sharing.

@bossteresus7408 Год назад

My whole computer froze all of a sudden and the last tip helped me. Thnx

@BestBuy Год назад

Helping you avoid technostress is our mission.

@6yearoldmic361 3 года назад

This saved my life thank you so much

@loveardonia-minano2436 3 года назад

Thank you so much for this! Really an angel! 😁

@shyamkumargurung7059 2 года назад

Lots of Thanks "Best Buy", It really helped me. Hope to get millions of such informative and helpful videos from you.... Thanks again.

@PingooProducts 3 года назад

Best Buy is the best place to buy electronics and it’s great for tech tips. Thank you!

@divinemuyembe9600 3 года назад

THANK YOU SO MUCH! IVE BEEN CRYING FOR DAYS!! At least my parents money aren't wasted!

@hi-ly8iy 3 года назад

Oh my gosh this helped me so much I thought I broke my laptop! 🙏

@hoihoi9866 Год назад

Stop the auto defragmentatie that helps

@karts_6289 2 года назад

Thank you My new laptop froze really bad and this was really helpful :)

@ShitalVare730 3 года назад

The last one helped me and thank you very much because of you my computer was unfreeze

@johnadamski9913 4 года назад

I remove the battery pack for 30 seconds, then restart.

@ayo4646 3 года назад

I mean batteries are not that removable in recent machines, but works too.

@Mister-Bones 4 года назад

When it said agent smith, i was hoping it would be the guy from the Matrix explaining computers. That would have been very funny.

@SantiagoGomez-hj1tx 4 года назад

It is he/she swapped genders

@shrekonion8307 4 года назад

@@SantiagoGomez-hj1tx the guy from the matrix was a he and if it was a she then they wouldnt have swapped genders

@joeblaster8770 3 года назад

Agent Smith got an update.

@stevethomas9320 Год назад

Best advice on a frozen laptop. Sometimes the screen freezes and nothing but a hard shutdown works.

@BestBuy Год назад

We appreciate it.

@shadowplayer11.86 2 года назад

Thanks, the hard shutdown worked. I was really panicking for there, this video was a life saver

@BestBuy 2 года назад

Glad we could help.

@BgChf-dg5lv 4 года назад

YOU LIED TO ME. SHOW ME THE REAL AGENT SMITH.

@ziggy3620 3 года назад

THANK YOU SM 💜

@NKShahariar 3 года назад

Hard reset helped me. Thank you

@gizmotheaxolotl9261 3 года назад

Tysm this helped alot my laptop has been froze for ages

@kurdistanindependance5471 3 года назад

Dont expect that chromebook to last long. Saving up for a good computer might not be a bad idea.

@BatBlox7 Год назад

THANK YOU SO MUCH YOU ARE SO HELPFUL

@BatBlox7 Год назад

You are a hero

@BatBlox7 Год назад

Mashalah

@BestBuy Год назад

Helping you tame your unruly tech is our mission.

@randoent.7183 Год назад

Thanks a lot Best Buy! I was was playing TF2 with my friends then suddenly My computer froze Mouse wouldn't move, Couldn't Use Task Manager, and I thought "Well Shoot My computer is Broken." But then I watched this on my phone and it really helped! Thanks Much!

@BestBuy Год назад

Helping you take your unruly tech is our mission. Glad it worked.

@PinkBuble 2 года назад

Ty ur last tip helped if I didn't see I prob be in trouble bcz my lap does not even hv 1 month complete

@zlamenyz4856 3 года назад

Her: *”You’re here because your computer is frozen”* Me: *No, I’m here because I clicked the video even though my computer was frozen.*

@bobross5701 3 года назад

I was hoping this was gonna be like some sorta meme lol

@curryrice5304 Год назад

thank you soo much for helping me unfreeze my moms work computer. i cannot express my gratitude towards you. thank you sooo much! i really apreciate it

@BestBuy Год назад

Reducing technostress is our mission. We're glad we could help.

@ally_2226 2 года назад

Thank you soooooooooo much my computer was frozen for like a year and then I stumbled on this video

@r.e.m.8930 3 года назад

My cat decided to lay on my laptop and he somehow opened a trillion task manager windows and now it froze

@Zi7ar21 3 года назад

alt-f4 and ctrl-shift-esc are useless against accidentally adding 10000 subdivision surface iterations in Blender

@graysonma1143 Год назад

Thank You so much I had a hard time but it works

@MUS1FY 3 года назад

I wanted the last tip becouse my gta san andreas was stuck and i feel my heart is frozen but this channel save my life

@helldotsin 4 года назад

Hopefully there are old people in the future to see this.

@the__geekboy 2 года назад

Thanks, I just got my Laptop stuck with a black screen and Hard Shutdown fixed it.

@BestBuy 2 года назад

We're glad we could help.

@weeb_ninja3872 3 года назад

THE last Tip Helped TY Very Much 😭😭😭😭

@Gerardo-jf8yj 2 года назад

2:12 Thank you! I was able to move the mouse but clicking on anything didn't do anything so this help me.

@BestBuy Год назад

Glad we could help.

@dylanbruner8348 4 года назад

Uh, if your computer Is frozen, are you really going to open task manager or try to close something. Great tip

@imhim1323 4 года назад

Dylan Bruner that was for a frozen app 🤦🏻‍♂️

@dylanbruner8348 4 года назад

@@imhim1323 it hiw to unfreeze a computer. Not a aplication 🤦‍♂️

@dylanbruner8348 4 года назад

@Doinyamom 989 Agreed

@elementalhallow3214 4 года назад

😂that’s for an app

@dylanbruner8348 4 года назад

@@elementalhallow3214 0:25 deffinitly says otherwise

@robbyr6520 4 года назад

me: *sees tech tips in the title* oh dang Linus got some competition.

@joshuastover 4 года назад

Lawsuit🤣🤣🤣

@InsaneFire10YT 4 года назад

Lmao i can see u are also a high iq pc user

@RespawnRestricted 4 года назад

No soy face so not compatible

@Knot_Sean 4 года назад

You know it

@Tristanbeweiland 4 года назад

Respawn Restricts💨ed mms

@margitamargaret2160 2 года назад

Thanks for your help dear, I was about to die of stress

@S4Minactive 2 года назад

omg.THANK YOU!! My computer task bar was frozen and google chrome wasn’t even working cuz I can’t get it up, I was stressing so hard cuz I spend 400+$ for this laptop.tysm. I’ve used the “try the restart” method and it worked!! Omg I thought I killed my computer and had to buy another one...but you just saved my life!

@imokbrin 4 года назад

Title: what to do if your computer is frozen. Agent Smith: open task manager and go to Explored Blah blah blah Me: my computer is still frozen that’s why I’m here in the first place it’s not doing anything omg

@purplefire2834 4 года назад

I know how to deal with a frozen application, what about when task manager / Windows decides to become Antarctica?

@MRMTF 4 года назад

The answer has always been “do you the latest updates?” Followed by “have you rebooted?” Followed by “I’ll wait.”

@warrendavidson5757 4 года назад

*JUST BEAT IT!!*

@AnnaLeverington 2 года назад

tysm I almost cried my windows want working your the only video out there

@InkyDawg1110 2 года назад

Thanks so much! When I saw best buy I was so relieved lol.

@compensationrequired1593 4 года назад

imagine having a computer that freezes sincerely, mac owner

@jxmilboomin1567 4 года назад

ConnorM13 haahha i also have a mac, #macgang

@gtmuellermueller7002 4 года назад

This is the second time ive clicked off a Daily dose of internet video without knowing it.

@biancadelatorre6735 2 года назад

Thank you so much! The last one helped ! Had to hold down the power button

@BestBuy 2 года назад

Yes, we recommend holding the button down for at least 10 seconds to ensure the system isn't simply going into sleep mode. Glad we could help.

@rohithawijethunga995 2 года назад

You know what, it's so crazy when you're watching how to fix about pc freez video and suddenly started to your phone freez :•)

@kishanthkoushik2766 4 года назад

I usually pour hot steaming water until I can hear popping noises surely its the circuit thawing.

@ihypyro 4 года назад

Instructions were not clear burned my house down

@yttoasty-6867 3 года назад

eqlrlru yo h3

@stephe.4301 3 года назад

Thank you so much I just got my laptop and I got really scared I broke it or something like that but then I tried all the things in the video and it worked thank you soo much