8 Conversation Skills for Work | E21

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Understanding how to develop your conversation skills for work is one of the skills that will allow you to confidently navigate any situation you encounter as a leader.
So many conversations don't go anywhere or worse - they create a negative situation between two people or different factions. These types of situations are exactly what can get your team stuck or underperforming.
In this episode, you'll learn how to create teams that are fast, innovative, and interdependent. You’ll discover the five conversation killers that you'll want to stay away from and three secrets that are key to building teams with true collaboration and co-creation.
Through your conversation skills, you can create collaborations where people open up with their ideas and concerns, and they're motivated to reach their goals.
This allows your team to perform better when working independently and with other departments, which is an essential leadership skill you’ll need to rise into your next role.
03:24 - Subtle ways we can unintentionally make other people feel threatened and what to notice to tell if someone is in that state
05:20 - How to switch from convincing to collaborating to get buy in on ideas
06:51 - How to best ensure everyone feels heard and valued when they interact with you
07:57- The most important conversation skill top leaders focus on at every level of their career
09:21 - Why you need to rebuild trust when it is broken
10:16 - 3 secrets of conversation skills that create a safe and productive environment for your team to collaborate
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Опубликовано:

28 фев 2024

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Комментарии : 4

@MotoM0nk 4 месяца назад

Love how you said about trust as a focus. I would love a video about dealing with very difficult conversations e.g. C-suite member discrediting or distrusting a new Chief Audit Executive who would be auditing that member's processes, or navigating politics among C-suite, C-suite putting you under undue pressure etc. Am sure you have lots of good examples from your career. Love to hear! and thank you!

@billyavey4887 4 месяца назад

Thanks so much for the ideas!!

@moniqueescamilla9940 4 месяца назад

As a SIL member, I've worked on my communication toolset to ensure I'm stoking more convos than I'm killing. Having just recently participated in a high-stakes, crucial convo that I had little control over, I'm sitting with the observation that I am a fight kinda gal. When I feel psychologically unsafe, unheard, and unappreciated, I go into fight or flight mode and I fight. And then the convo feels awful for me and I feel I've lost. So I'm sitting with that for now and owning it. Then I get to decide how to not go into ForF mode and how to make a more rational decision about what (if any outcomes) I can get from these types of mtgs.

@jill_avey 4 месяца назад

Some really powerful insight there! Thanks for sharing your experience. I know it is one that many can relate to.