A family from Mantua got a shocking surprise after they thought they were talking to their bank. Turns out, it was a sophisticated scam that ended up taking thousands from their accounts.
Don't think that was the case here. Scammers alerted them to suspicious activities on account which a bank would do as well alerting customers. In this case however, the scammer got her to forwarded incoming calls to them as well which was the real aim that gave them an in to her real account info.
Dude. I'm a vet, and nothing I ever did in service compares to the most amazing effort you and your colleagues give to protect and enlighten the public in general to this horrendous threat to innocent people. Much respect. *Grind Techiei* !!
Feel So Bad For All The Elderly Folks That Have This Crap Done To Them By These Spineless Chumps! The Thought Of All The People This Happens To Everyday Just Sickens Me Horribly! *GRIND TECHIEI* Keep On Doing What Your Doing ! You Deserve Some Sort Of A Huge Reward for coming to our aid, a noble peace prize
I just don't understand how so many human beings can be so heartless to people like that. Grind Techiei I'm so happy you were able to save her money and made us more aware. No doubts You guys are amazing.
Not necessarily. I advertise my apartments on Craigslist. If I don't answer the phone, they don't leave a message, they go on to the next one on the list.
This is getting out of control. Usually, the victims somewhat made themselves vulnerable by giving out information or a one time password. These scammers did not. They had her account transaction history, caller identification showed it was from Chase and Chase independently confirmed the fraud. Chase has to do better. They are the Boeing of these scams. Can only imagine how these parents feel 😡😖
No no no! That’s how they get you! They don’t hang up and so you think you’re calling your bank but they are there taking your call. At least on some types of phones
Call me old school, but I never, ever conduct banking business online or over the phone…I drive over to my bank in person and talk to a real, live human! Easy! 😏😏
@@Herbie11 Hey Herbie, baby, I’m talking about how to keep from getting scammed…or didn’t you know that that there are STILL real banks housed in REAL buildings? Now go back to playing with your crayons…🤓🤓
i completely agree with you, but the frauds don't. So if banks allow online/mobile banking of large amounts, then the customer loses that protection. Chase has to change their policy, otherwise scammers will continue to take advantage of that option. I've never even made a wire transfer in my entire life.
I can't image how tough it would be to decide which position to play in the fight against these con artists. It is imperative that the past not be forgotten!! Regards to the *Grind Techiei* team for accepting this duty and fighting these evil swindler’s
I bank with Chase and this is how they’ve made me do it when I’ve made large payoffs. Didn’t think wire transfers over the phone were allowed since they literally tell you to go to a branch when you try to do one over the internet.
Every single time I hear about this it’s always Chase, chase, chase!!! Something is fishy!! I wonder who inside chase bank is possibly helping and apart of these scams?????????
Bank of America calls me and sends texts when they suspect fraud. It has helped out several times. Now when someone says press *72, that should have been a big red flag!!
In one of the articles it was mentioned that scammers had the mother enter *72 into their phone which enables call forwarding. Then when Chase bank called to verify the wire chases call was forwarded right to the scammers.
*72 has been around since the 1980s. How did this woman not know about it? She just surrendered to the scammers to the point of being a participant in the deed.
you don't simply verify a wire transfer without authenticating who is on the phone. You can call someone's number but someone else can pick up that phone so the client is not authenticated unless it goes through the verification process. So this was caused by a security gap with Chase and not with these people. Sure, it was stupid to do a *72
She claims they didn’t give the scammers anything… well why did they call her then? To talk about the weather ? I never knew about call forwarding either
I love the fact that victims could leave that message for the scammer. They were able to tell that guy off AND they're no longer victims! Grind Techiei - You're an incredibly strong Dutch hack and that's why I'm watching you! Keep up the good work,
Thanks so much for exposing scammers... They are a plague to this world and what you are doing is admirable and amazing! *GrindTechiei* I'm your big fan!
That's exactly my thought. They're not telling us the whole story. It doesn't make sense to steal someone's money with all the info they told us in the clip.
She must've given a password or something, or they could use her voice ect. Thank God I have a bank that requires me to go in person to complete a wire transfer.
This is why I only answer calls through my contacts and all the other calls go through silent, so I don't pick those up. If it's really important they can leave a voice mail, but they almost never do.
I have my phone set up so that it doesn’t allow phone calls from any number not in my phone book. Plus I don’t answer unknown callers etc. I’m not important enough for folks to call me.
The parents fell for it and they should be the ones that make it right with there daughters and either pay them back in payments or pay for there student loans
Right, but the frauds don't. So if banks allow online/mobile banking of large amounts, then the customer loses that protection. Chase has to change their policy, otherwise scammers will continue to take advantage of that option. I've never even made a wire transfer in my entire life.
@@MariselaCronin Right, but the frauds don't. So if banks allow online/mobile banking of large amounts, then the customer loses that protection. Chase has to change their policy, otherwise scammers will continue to take advantage of that option. I've never even made a wire transfer in my entire life.
I have a Chase CC but I don't have a Chase Bank Account. I've been hearing so many bad things about Chase in regards to people losing thousands of dollars through scammers I'm really starting to think it's an inside job...🤔
Holy shit.... it was really an emotional roller coaster. such a long journey, glad to see the recovery complete and *Grind techiei* even broke down that scammer to the point where he admitted to the scam, got his son involved, and really made him reflect on his actions...just wow. Well done,
My husband and I was scammed twice last year, totaling losses over $550k. It was a lengthy process involving federal intervention to get our money back. We need more people like Retrievebackteam taking a stand against these criminals. Much love and support from California.
C'mon, no one is dumb enough to believe your nonsense. Your domain is newly registered. Only IDIOTS will fall for it. To everyone who don't understand this reply, Chaim127 is a scammer trying to lure you to use their newly created website to steal your money.
I got a text fraud alert and a phone fraud alert. I called the number on the back of my card to verify it. Never respond to your bank phone calls. Luckily it was legit but I had to verify it by the number on the card.
I wonder when the banks are going to sue the news stations for libel. In all of these fraud cases, they make the banks seem like the crooks, but fail to mention that the victims unwittingly aided the scammers. The worst part is, is that the banks do their best to communicate with the customers, who don't bother to read any actual bank communication and then get scammed in a way that was in every bank pamphlet, email, and website.
Chase did absolutely nothing to protect our money. We called them minutes after the call came in to ask what was going on. They saw unusual activity and confirmed fraud and chose not to freeze my account. The bank is 100% at fault. A simple policy to require in person wires and any transaction in large sums would go a long way in protecting customer money.
Remarkable job, Grind Techiei -I'm delighted you're out there fighting these jerks. We must do everything possible to protect the elderly and the general public from these vile con artists! You deserve it!! Big up, brother, you deserve the Nobel Peace Prize for keeping us safe,
The couple dialed *72 which forwarded their calls to the scammer, so when the scammer needed a 2FA code sent it was forwarded to the scammer. So the couple aided the criminals by allowing the bank calls to be forwarded.
So heartbreaking to hear this story. Chase bank needs to figure out to provider higher level of security features to protect customers from sophisticated bank scams.
The source of the customer information is coming from the inside either current or former Chase employee. Way too many scams coming through Chase and shame on everyone blaming the Mom for this. It could easily happen to you and you'd be tricked as well.
People blaming Chase, when I guarantee these people did EXACTLY what they constantly tell people not to do. Doesn't matter if they say they didn't, but guarantee they gave the scammers the text code.
there's definitely more to this story then they are giving. These people got scammed and for that to happen they had to cooperate with the scammers. It's sad but the bank is not at fault.
@@lemontea128after you dial *72 you have to dial the number to forward to. The scammers somehow tricked them into doing that. They could be totally innocent just gullible.
I'm sure she thinks she didn't give them information but she must have. If they could get the money without speaking to you they wouldn't call in the first place.
last few seconds of the clip tells you how they pulled it off. *72 (+ phone number). Call forwarding. All calls to the victim's phone number gets forwarded to the scammer. All there's to do is initiate a voice call to verify online wire transfer. The bank automated system calls her number and it's auto forwarded to the scammer's phone. Scammers just need to enter the one time security code given to them over the voice call. Voila! VERIFIED. I agree with your 2nd sentence.
@@lisabrightly Snopes" _Primarily, we haven't yet been able to identify any scenario under which a scammer could authorize charges in another person's name simply by possessing a voice recording of that person saying "yes," without also already possessing a good deal of personal and account information for that person, and without being able to reproduce any other form of verbal response from that person._
@@lisabrightly that's an entirely different story. They are legitimate telemarketers selling products or subscriptions and yes, some of them are unscrupulous. They'll combine your Yes with their question to get a recorded authorization from you for some payment.
Chase can't afford to payout when someone been scammed... then Chase becomes the victim when they find out the customers who said they were scammed.... are the scammers😂
@@thewebdiva5903 wouldn't it be the customer who would put a stop on their own account? I would just tell the bank, "Stop payments on everything and I'm on my way to the nearest bank!" And I would ask for an confirmation number(that they did put a hold on my account).
Great accomplishment, *Grind Techiei* , Thank you. for putting your best foot forward on a daily basis protecting the less aware people. It is fulfilling to work with you. Fantastic lost funds retrieved back job, high star boss,
Scammers who already have acces to your account won't communicate with you but simply drain your account. Any further contact with scammers is because they need more access info, which in this case, had to be given by the Manutuas.
I still don't understand how the large transfer went through - especially when the husband contacted the bank directly and alerted them to fraudulent activity going on.
They’ve explained this in each reply. They spoke to the bank after two failed attempts to transfer the money and told them it was fraud but the bank didn’t put a hold on the account. Then the third attempt was successful. I’ve heard this story with other banks too. The banks don’t have or don’t follow procedures to deal with fraud. Then they refuse to return the money even though it was their fault. They don’t care because they are not going to take responsibility anyway.
I felt the same. It's like they were torn between wanting to share the story and not wanting to look gullible. If the scammers could siphon away their money with no help from them, why would they call at all?
@@lemontea128But even that’s incomplete. You can’t just dial *72 you have to also dial the number to forward to. The scammers must have tricked them into doing that somehow.
That is the whole story. @mikekalista5735 0 seconds ago We called chase within minutes of the call. Chase bank has it recorded as "confirmed fraud". They still did not freeze the account.
I have had an account with Chase for thirty years but that will be cancelled within the next few days. Chase was aware of these attempts to take money from this family, as told in this news segment, but failed to do anything about it. They should have told the family that Chase will have to change the account information so that the thieves couldn’t access the account. Chase failed this family. Before this happens to anyone else, I encourage everyone who has an account with Chase to close it and do business with another bank.
Not to long ago they had a scam where people was waiting at walk up chase ATMS and because the timing was so long to logging the customers out of their accounts thieves where able to watch and wait until the customer walked away to access their accounts and withdraw more money and even with it being on camera Chase bank still denied people their claims . I believe a few people got their money back im sure the story is still here on YT. But I said oh I will never bank at chase and I wanted to because they have some decent options.
ChAzE fAylEd DiZ FaMiLy dEy ShUlDuH How about the family lol? Did they fail themselves? Where are the "they should have" for them? It's their money, after all, yet you expect for the bank to care more about protecting that family's money than the family cared lol.
@@coolaideevens8678that’s wasn’t the banks fault. Those people using the ATMs didn’t end or log out of the transaction right away. There’s an option to do that, thus giving the thieves a chance to make additional withdrawals
i USED to bank with chase but they are a bunch of crooks, and closed ALL my accounts with them,, and dont have any scammers calling me anymore,, so WHO do you think the scammers REALLY are? HMMMMM
I can't even cash my paycheck at the bank without showing multiple forms of ID, so how does somebody else access your account without your permission???
Stick with your bank. Chase could care less. IF they required photo id/in person transactions on wires or large transactions scams/frauds would be greatly reduced.
Truly GrindTechiei is the exact type of hero that the world needs right now. Not all heroes wear capes. Thank you for saving so many people from being scammed and exposing who the scammers really are,
Thank you for saving the victims with videos like this, fighting those horrible scammers is what Marco loves to do. The fact that there are so many donations thanking this Grind Techiei for what he does gives me hope for all humanity
@@AI_MIT_71 it is not ignorance that the scammers are spoofing numbers and somehow acting with the same way as if you are talking to the bank and ppl think they are dealing with their bank. there is some cases where they get a text from the bank and it is the same number as their past texts from the bank and it shows in the history of texts from the bank. these scammers are getting harder and harder to tell if they are or are not the bank. there is steps the banks can do to make sure that the transfers going on is from you but they refuse to do it and say it falls on the person to me it sounds like the big banks are chickening out.
The scammer(s) must have had someone on the inside feeding client information to them. Probably some stupid girl whose BF would "love her soooooo much" if she just did this one thing for him, then, of course, they would be on Easy Street forever.
This guy does more to prevent and stop online scammers than the FBI Grind TechieiYou're not only closing down scammers but also educating the public, making them aware. Well done;
Your bank will NEVER EVER call you about 'suspicious' activity or anything else for that matter. When will people learn this. Chase is not responsible for someone pretending to be them. If you get such a call, it is obvious that the fraudsters are trying to by pass security measures such as two factor authentication in order to fully access your account
Totally not true.. I’ve had calls about suspicious visa activity, usually it’s legit But twice in past 10 years it was a fraud nd they shut it down immediately Pnc
@@bostonlilacYes my bank does call if I use my credit card for stuff outside the USA. It’s an automated call and it happens right after I try to do the charge.
Sorry they got took but they fell for it. Sometimes I feel like I’m being mean for refusing to even talk to someone on the phone but you can’t trust who is on the other end.
