this is what i think of acer not supportive i buy this laptop and i have been using acer for a while and i was like ok i need a new laptop for school so i buy a acer laptop acer aspire es1-111m-c40s the track pad dosent always work the keyboard sometimes work so i called support and they told me i am in the bahamas so they cant help me when i can just ship it to the us i am not sure if i wanna stick to acer all they could have done was ship the new one and if the new one was the same i would send it back and get my money back really upset with acer so if someone ask if they should buy an acer you should know what my answer would be the support sucks no help and i still have the half operating computer