“We can either choose to be a mirror to the society that exists, or we can choose a different path to lead our way forward...that starts with a look in the mirror and saying ‘we’re not where we need to be’” 🔥🏂 17:00
Regarding the Black Lives Matter Statement at 19:00 Min, As a Black Man I see a Lot of work that needs to be done, the Customer Service Staff needs a Lot Work!!!!! And Brian, as you Stated you need to Learn How to communicate and Not give All this Power to a Customer Service DEPT. deciding the Ultimate Outcome on Complaints and Issues.
Brian, explain to me how my wife is able to book the same property at the same time on the same Wifi 50% cheaper than me? I repeat 50%!!!! Exactly 50! Are you CS having an affair with my wife? Just kidding, she said she would prefer to be a nun. Both accounts we deleted. To help your company in this hard time. What a cheap company was (hope will go), millions of people weren't even aware of how they were screwed, including the hosts. So Brian from this additional 50% how many % you gave to the hosts, (TO HELP THEM PAY LOANS)at least you let them keep that poor 3 % Ahh ?
