Analysing emotional labour - there is a cost when we care 

THANK YOU!! This is a great explanation of a real challenge in social services!

As a funeral industry worker this has been really helpful. Thank you.

Really nice talk and so pertinent to so many jobs

Amazing explanation! Thank you!

I'd love to show this to a coal miner or offshore worker and ask them if they'd rather do "emotional labor" or, you know, real labor.

hardly an analysis more of a basic overview waste of time