ACI's Passenger Focus Initiative. In a first video interview with Peter Marshall, ACI World's Angela Gittens provides early details of a key initiative directed to their global target audiences. "Airports are focused on getting it right, but not not marketing that they got it right". This initiative is all about better communication by airports - about caring for their passengers, about connecting people and about understanding the role that airports play in providing the best possible experience.
18 ноя 2013