Answering your questions about User Research (Q&A)

Подписаться 84 тыс.

Просмотров 6 тыс.

50% 1

Let's talk about user research! In this video I answer some of your questions about user research, such as how to convince stakeholders to invest in research, how to recruit people for testing and more.
Any extra questions just ask in the comments.
If you're new here, hi! I'm Femke and I'm a product designer at a large tech company, making videos about design and research. On the side I co-host a podcast, travel and enjoy cooking.
----------------------------------------------
// LINKS
Jan Chipchase - Field Study Handbook: www.thefieldstudyhandbook.com/
Zoom Conferencing Tool: zoom.us/
Chat by Google: gsuite.google.com/products/chat/
User Testing Camera: www.amazon.com/gp/product/B07...
// MORE
Portfolio: www.femke.co.nz/
Blog: www.femke.co.nz/articles
Podcast: www.designlife.fm/
// SOCIAL
Twitter: / femkesvs
Instagram: / femkesvs

Опубликовано:

21 июл 2024

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист

Посмотреть позже

Комментарии : 16

@ADAMBLAZEVIC 5 лет назад

Thank you for the insight! Last year I was a notetaker in a research, I think that was the point where I decided I would like to do UX instead of business analysis. One thing I can confirm, it is really tiring :) We did this from 9 Am to 8 PM and after I went to my room and slept until the morning :) I think the volume of information and processing it makes it so tiring.

@stormyjackson 5 лет назад

Love your channel! Could you go over your overall design process?

@kev_G 5 лет назад

Oooo definitely checking out that book!! Thanks so much for sharing a bit more about your research process. Do you have a particular format/structure that you like to follow when testing? Seems like you kinda hinted at getting to know the participant at the beginning. I guess what I am getting at is what kind of artifacts, if any, tend to get produced from these user testing sessions. What bits of these materials do you find most effective in your work?

@kev_G 5 лет назад

@@femkedesign Awesome thanks for the extra details there :D

@prepre73 5 лет назад

See at our company it's simple, if the feature test proves better for conversions then we add it for our clients as a platform improvement. Most of what we test is directly suggested by our clients and then ABC tested against our current implementation.

@prepre73 5 лет назад

@@femkedesign yeah that makes total sense for a company like uber but we have over a 1000 clients who all sell online, so cro is always going to be our end goal

@JacobDFrank 5 лет назад

How much of this process did you learn on the job or did you learn when you got to Uber?

@elizabeth4689 3 года назад

Hi Femke, how much user research skills/experience would a junior designer trying to land their 1st general UX role need to know? is having those research chops as important as "hard" skills like wireframing/prototyping for landing general ux/product designer positions?