Apple iMac 27" Dark Side Screen Failure - The Manufacturing Fault Apple Will NOT Admit!! 

Hi Ricardo Villanueva thanks for the feedback, I am delighted it has been useful for you. Well done for applying the fix. Gerry

@@gerrysweeney how much expensive is to buy the piece itself intsead of soldering it? what would be the name? imacs are so shitty I swear. Thank you for the tutorial

Hi Stuart, as far as I am aware the newer 27" macs do not suffer this problem. I am all for Apple having quality issues so long as they sort them, its a great shame with all the recent press about how much money they have in the bank that they are not prepared to sort out customer issues - that will be their downfall if they keep it up. Anyways, for all the problems I have had with my Mac on balance I still prefer it over windows :) Gerry

HI ***** thats great to hear, glad it is all sorted and glad the video helped, thank you for watching. Gerry

Great news, I am glad the video was useful. Thank you for sharing

You are most welcome, thanks for the feedback

Hi Colin, thanks for the feedback. Good luck with the repair, I hope it goes well for you. Gerry

Good luck with the repair. Glad you found the video of some use

Thanks for the feedback, I have been soldering for more than 40 years on and off so it was not too much of a challenge - it was a pain in the ass though. Gerry

Your welcome, glad you fount it useful. Good luck with the fix. Gerry

Hi Michael van der Wilden glad it helped, good news on the repair. Thank you for watching. Gerry

elboa8 Thanks Eric.

Glad you found it useful, congrats on the fix, it does require some decent soldering skills.

Kevin Colson thanks for the feedback Kevin, glad the video has been of some help to you. Gerry

Hi Matt, Glad you got it sorted in the end (apart from the eyelash feature you added)...I wanted to find another one and do a full panel teardown but none of the ones I have access to have so far failed: ( Oh well, I am sure they will at some point. Thanks for the feedback... Gerry

Thanks for the comment, you are lucky to be able to get away with that, I would worry that heat up/cool down cycles will eventually cause enough movement to make that fail again, but if its working for you now thats a good fix :) thank you for sharing. Gerry

Thanks Tom, if I ever repair another one I will take the whole screen apart next time to see how easy it is :) This was a quick fix as I needed the computer the next day. Gerry

Hi Matteo, nothing heroic here, just glad the video can help others. To the best of my knowledge, it was +Kaos2K over on the apple forums (discussions.apple.com/thread/3081411) who found the actual problem, that was my lead into me tackling my own iMac. Good luck with the repair of yours, be careful with the soldering, its small in there. Gerry

Matt Black probably not but I am glad its helping people though. Thanks for watching. Gerry

Did you try jacking the connector in tightly with a wedge? A connection held by force may work fine, as it isn't a data link.

How is Apple starting a recall that extended beyond the warranty period a sign of an "appalling" company?!? Apple's support isn't perfect, but it's far ahead of what any other computer or phone manufacturer gives.

Antonio Tejada I've been a Mac user for almost 20 years now, and they are not the company they were. My first experience of them was when my s/h iBook went faulty and they fixed it under warranty even though it was a second user machine. I thought this was fantastic so when I bought a wireless mouse from them, and it went faulty, I wasn't expecting a problem; but their first reaction was to tell me that because the computer I was using it with was out of warranty that the mouse wasn't covered by the warranty. I pointed out that the mouse was a separate purchase and had its own warranty and their next move was to try to offload the responsibility onto the manufacturer. Only after a long tussle and threats of legal action did they agree to replace it. Then I bought my first Intel iMac and after just 13 months the display became unusable. Apple's first response was to say that it wasn't covered and that i should have bought Apple Care. Then I found out that a guy in France had forced Apple to acknowledge responsibility for it. I contacted them again and they said that any ruling in France was not binding upon them in the UK so basically "see you in court, mate". As for the alleged "recall" this may have happened in the US, but I know of no-one in the UK with this problem who's had it fixed by Apple under any global recall. They certainly didn't contact me about it even thought they were aware of the problem, and even though it's a very well documented manufacturing fault, at no time they did acknowledge to me that it was anything other than an isolated case. Don't get me wrong; I'm not a Mac-phobe, but I'm not a fanboy either. The best I can say about their customer services is that it is inconsistent. If you contrast it with, say, Dell, they are not the easiest to contact when things go wrong either. You have to jump through a lot of hoops before you get to actually talk to someone from Apple unless you have an Apple Store nearby or happen to know people who work for them (which, fortunately I do). Dell, on the other hand, seem to have superb customer support. Unfortunately you do need it a lot... I also find their "nanny knows best" attitude towards software development irritating and patronising. While their OS and it's interface is probably the best in the world (just my opinion) they seem hell bent on ruining it by over-egging the pudding. Then there's the forced upgrades. Software that doesn't work as intuitively as it should yet they still spin it as being "the best". Numbers is a prime example. I couldn't wait to ditch Excel for Numbers which has some really nice features; only to find out that it lacks a "transpose" command, something which is fundamental to a lot of the things I do with a spreadsheet. Apple's response: "no-one uses the transpose function anyway so we didn't bother with it" despite the fact that it would have been simplicity itself to implement. About four years later they announce, with fanfares, a "great new feature; the transpose function!!" Because, apparently, we all did want it after all... They just couldn't bring themselves to admit that they'd dropped a bollock and forgot to include it, because, in Excel (and in AppleWorks before that) it's tucked away in a weird, counter intuitive "Paste Special" dialogue box. Until Yosemite came a long (which, despite some bugs in the beta version is the most stable and speedy OS since Snow Leopard) I was seriously considering jumping ship to Linux because you hear a lot from Apple about "controlling the user experience", and I don't want my user experience controlled, thanks. i want to be able to work with my computer the way I want to rather than be forced to use Apple's idea of how I should be working with it. My big problem with Apple is that they don't really listen to their users and a lot of us long term, power-users are getting pissed off with them. A friend of mine runs a post-production studio and has about two dozen Mac Pros, all rack mounted. He's just ditched Apple in favour of a Hackintosh option because the new mac Pro design (the vacuum cleaner) isn't compatible with his studio any longer. Sorry if you're a fanboy and my opinion offends you but it is born of experience and not one I have formulated on a whim.

***** For what it's worth, I've been a Mac user since 1992, so I've seen all but the earliest days of Apple's support. It's also possible that their UK support was worse than what I have experienced in USA and Switzerland, the places I've lived. In my experience, Apple's support was its worst in the mid-1990s, with widespread stories of people giving up after waiting on hold for an hour without getting through. Local support was at the whim of the local dealer, who might have been great, or horrid. Ever since about 2000, it's been vastly better, especially in the stores, where store managers have wide latitude to go beyond what's required. (An example: A few years ago, my sister spilled water on her MacBook. She took it to the local Apple Store, hoping to be able to get it back within the week without it costing a fortune, since obviously it's user error. Not only did they fix it under warranty anyway, they quoted a 3-hour turnaround -- and then called her after just 45 minutes and said it was ready.) Anyhow, all I said was "Apple's support isn't perfect, but it's far ahead of what any other computer or phone manufacturer gives." I'm not sure how that makes me a "fanboy" (a loaded term used by folks who want to distract from the factual basis of a discussion). Saying that a given company merely has the least-bad support isn't necessarily praise, just pointing out that everyone else is much, much worse. The grass is NOT greener on the other side. And I still don't understand how extending warranty coverage MAKES them appalling, which was the original claim of yours I am disputing.

Thanks for the feedback - it was a bit tricky but not too bad. Gerry

Could you use solder glue I suck at soldering

Thank you... glad you liked it

Great idea, I might try this method also first before having to solder it!

Did this hold up? So just putting enough weight on the connector to reenforce the connection works?