Thank you so much for taking the time to make this excellent video about the artfone. I found it very useful especially how to insert the sim card. The user instructions were next to useless.
Got one these with the base station model C1+ for a partially sighted and going deaf elderly chap and it works fine. As he is in a care home I disabled the sos audio warning and sos call/sms features. He uses the speed dial but I would not use location number 1 as it could access the messages instead. The rear speaker is really loud so is good for hard of hearing. If the user is dialing a number not in the address book or on speed dial it can be used to speak the digits as the numbers are pressed. For the money it`s good but the supplied manual is useless so kudos to this uploader. The FM radio is good via the speaker and works without ear buds as an aerial.
Thank you for this video, I was looking to buy this phone for my hard-of-hearing grandma. Can you tell if the ear speaker volume can be set loud enough?
Very helpful thank you. It (C1) worked well for 2 days but now the recipient cannot hear me - I can hear them. On my side there is a loud echo. Please advise. Thanks.
I keep on getting phone calls from my mum while she is trying to dial someone else (I can hear the tones as she is dialling) It must be that the phone is dialling the last caller or a number from her past call list? Do you know if there is key combination to ring the last number?
I have just bought this phone for my elderly father. You can make calls but it isn’t receiving calls. When you dial the number off another phone it doesn’t even ring.
We like this little phone very much - only thing I can't find is how to top up the balance. Have looked right through the instruction booklet!! Anthony Sparrow
my dad has this phone but it wont charge properly or turn on .its been on charge intermittently all night and shows the green pulsing when charging .it now has a grey screen and wont turn on .please help
Hi My partner has one of these phones however I cannot figure out how to disable the predictive txt ?we’ve gone to settings then messages But theirs nothing their to turn off predictive txt Could you please help ?many thanks
I have a problem with this phone when my dad tries to call out it doesn’t ring in the earpiece and asks him to press dialer or hands free. How do I turn this off so it just dials normally?
Hi, Can the screen stay unlocked ? I would need this phone for my 90 year old nan. She wouldn't be able to unlock the screen to use. She just wants to hold the speed dials to make calls, press green and red that's it. 2. How stiff are the buttons on the sides? She ideally doesn't want to accidently press anything 3. Does this phone actually work ok? I've seen some reviews saying doesn't really work Thanks
The phone works really well. The keypad is locked and unlocked with a slide button on the right edge of the phone. You can leave it in the unlocked position permanently.
I have just bought one of these for my wife. I can ring out ok. But when I try to ring it from 2 other phones I get a message saying it will not accept it?
It could be doing that for a few different reasons. If you put the SIM in a different phone does the problem persist? Are the numbers you're calling from blocked on the Artfone? It may be a network issue. It's a 2G phone and some networks have limited support for that band. You could try a SIM from a different network. Or go to Menu - Settings - Network settings and change the network selection from automatic to manual. Then select a different network to the one your wife is on. It will say "registering" and will either complete or fail. If it completes then you can try to call her phone again. I suspect it's just network related though.
Thank you for the information Eugene. Unfortunately, I have been into the Menu - Settings and there is no Network settings. I will contact the sim card provider after Christmas.
Why are they still selling these on Ebay, they won't work because they are 2g and now we are at 4g or 5g. Am I right? I would like to buy one if they worked.
For now a lot of countries still support 2G. This phone will work in most European and African countries. 2G and 3G have mostly been shut down in the USA though.
Hello can you help me as I have got this phone the Artfone C1+ .for a elderly person but I'v set it up for them as you showed me on your video. But I Can't get it to ring out or text out but it's getting calls and texts in. What are we doing rong??? Can you please help thank you.
Can anyone advise why I suddenly cannot receive any texts? I can send them, and I can make and receive phone calls. I just can't receive texts at all. Thanks Helen
It has an SD card but it is for storing MP3 music files and pictures, not contacts and SMS messages. Between the SIM and internal storage you should be able to store around 100 contacts. The SMS inbox memory is not big though so you'll need to delete messages after about 10 SMS's so there is space for more.
The volume control buttons are on the left edge of the phone. If the phone is on silent or vibrate you press and hold the zero button to cycle through the profiles.
@@artfonemediahi sorry to bother you. Do you know why my mother cannot receive text messages. Inbox is NOT full. Mum can make calls, receive calls and send text messages, but she cannot receive any text messages at all? I've tried everywhere. Thanks.
The phone doesn't have internal memory. You need to insert an SD card if you want to save any photos. Also, the Artfone C1+ doesn't have a camera, only the Artfone C1does.
@@evdwatt I have a C1 with a camera.I have inserted a SD card. I have also formmated it. The voice recorder works yet I still get a message of Not enough memory when I take a photo.Please Help.
The pin is a function of the SIM, not the phone. The easiest would be to put the SIM in your previous phone, go to the security settings in that phone and then remove the pin from the SIM.
@@evdwatt thanks for the quick reply, unfortunately once I get to customize I only see these options. Alert type, ring type, ringtone, ringtone volume, message tone, message volume, keypad tone, keypad volume and system alert
@@steventurner8113 I'm sorry I only saw your reply now. If you're using the C1 then I don't think there is an option to turn the Power On tone. It was only added to the menu on the C1+.
If you go to the Call Log option in the menu there should be an advanced setting for black listed numbers. You should see the blocked contact there. Otherwise you might need to restore the phone to its factory settings. Menu - settings - restore factory settings. Password: 1234