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Hey dear viewers, thank you for visiting and seeing through our content. Freshservice is a leading ITSM solution serving more than 40,000 customers like you. Here’s one investment where you most certainly will reap benefits.
Freddy, new conversational portal on Freshservice The future of customer support has dramatically changed in recent years. Freddy helps reduce manual effort and improve portal experience quickly with self-service capabilities and can sense customers' intent and provide the most effective follow-up responses right inside your mobile app.
Brands and businesses are coming up with creative and impactful ways to interact with their customers and make them feel cared for. We see 78% of leaders investing more in self-service, allowing customers to help themselves with self-help portals and AI-powered bots.
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4 окт 2024
